Exterieur

Beoordelingen van AKA University City

4 out of 5
AKA University City
2929 Walnut St, Philadelphia, PA

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 380 van 466 beoordelingen" "
Gastenscore: 8 - Goed. 52 van 466 beoordelingen" "
Gastenscore: 6 - Redelijk. 16 van 466 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 466 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 466 beoordelingen" "

9,8/10

Netheid

9,4/10

Personeel en service

9,6/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Maggie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Modern interior, close to Penn. I wish the blinds in the room were blackout shades. Sunlight comes into the bedroom directly.
2 nachten verbleven in mei 2024
Reactie van UCGuestServices op 24 mei 2024
Dear Maggie, Thank you for sharing your experience at AKA Property Name. We do indeed have an ideal location and am very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. I do apologize for the inconvenience you experienced with our curtains not blocking the light to your liking. We appreciate you providing feedback and look forward to an opportunity to welcome you back to your home away from home in the future. Sincerely, Von Howard-BattisteAssistant Front Office Manager

8/10 – Goed

Sokpheanal

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is located in a great neighborhood and close to Drexel/UPenn with shopping and food selection around the area. Pretty walkable and clean. The bathroom can use a venting fan, and another bottle of body wash instead of bar soap. But overall, the suite is great!
1 nacht verbleven in april 2024
Reactie van UCGuestServices op 24 apr 2024
Dear Sokpheanal, Thank you for sharing your experience at AKA University City. We are very pleased to see that you enjoyed your accommodation in addition to our very talented service team. While we do apologize for the inconvenience you experienced regarding our bathroom's ventilation. We appreciate you providing feedback and look forward to an opportunity to welcome you back in the future. Sincerely, Von Howard-BattisteAssistant Front Office Manager

8/10 – Goed

Robin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would have given 5 stars because property was beautiful and clean with a great view. However website says free parking and it’s $32 for the entire night. Then the garage is a little shady. Other than that we loved the hotel accommodations
1 nacht verbleven in april 2024
Reactie van UCGuestServices op 24 apr 2024
Dear Robin, Thank you for sharing your experience at AKA University City. We are very pleased to see that you enjoyed your accommodation in addition to our very talented service team. While we do apologize for the inconvenience you experience with parking. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-BattisteAssistant Front Office Manager

10/10 – Uitstekend

Stephen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The view from these rooms is unmatched! I also enjoyed working out and swimming while looking out at the city from the 28th floor. Live music and drinks in the lounge was a bonus.
2 nachten verbleven in april 2024
Reactie van UCGuestServices op 18 apr 2024
Dear Stephen, Thank you for sharing your experience at AKA University City. We do indeed have an ideal location and am very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-BattisteAssistant Front Office Manager

10/10 – Uitstekend

Shana

1 nacht verbleven in april 2024
Reactie van UCGuestServices op 17 apr 2024
Dear Shana, Thank you for sharing your experience at AKA Property Name. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-BattisteAssistant Front Office Manager

8/10 – Goed

Melissa

2 nachten verbleven in maart 2024
Reactie van UCGuestServices op 2 mei 2024
Hi ! Thank you for the rating. If there was anything specific that made your stay uncomfortable, we'd love to hear about it so it can be rectified for future. We do hope to get the chance to make any future stays better, if you decide to visit us again.

8/10 – Goed

Laurie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van A.K.A. U-City op 10 apr 2024
Dear Resident Name, Thank you for sharing your experience at AKA Property Name. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-Battiste Assistant Front Office Manager

10/10 – Uitstekend

Deborah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van UCGuestServices op 29 apr 2024
Dear Deborah , Thank you for sharing your experience at AKA Property Name. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-BattisteAssistant Front Office Manager

8/10 – Goed

Ann

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van A.K.A. U-City op 10 apr 2024
Dear Resident Name, Thank you for sharing your experience at AKA Property Name. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-Battiste Assistant Front Office Manager

10/10 – Uitstekend

Francisco

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is by far one of the best hotel staffs that I have encounter in some time. They are all awesome and attentive. The best service, the best staff, and the property was immaculate. Definitely looking for other things to do in Philly just to come back to the same hotel.
1 nacht verbleven in april 2024
Reactie van UCGuestServices op 8 apr 2024
Dear Mr. Francisco, Thank you for sharing your experience at AKA University City. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-Battiste Assistant Front Office Manager

6/10 – Redelijk

Yohan

2 nachten verbleven in april 2024
Reactie van UCGuestServices op 2 mei 2024
Hi Yohan! Thank you for the rating. If there was anything specific that made your stay unsatisfactory, we'd love to hear about it so it can be rectified for future. We do hope to get the chance to make any future stays better, if you decide to visit us again.

10/10 – Uitstekend

Daisy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved my room. I liked the reception desk staff. I disliked the Cafe food.
1 nacht verbleven in april 2024
Reactie van UCGuestServices op 8 apr 2024
Hi Daisy! Thank you for the feedback about AKA UC! We're glad you enjoyed your stay and we hope to host you again soon!

10/10 – Uitstekend

Lissett

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We booked a last minute reservation with this hotel after a really bad experience with a different hotel. To say they were night and day is an understatement. From the moment we walked in, to the moment we left, we felt welcome and at home. The pool is fantastic and my kids loved their stay here as well. Can’t wait to come back!
2 nachten verbleven in maart 2024
Reactie van UCGuestServices op 2 apr 2024
Hi Lisset! Thank you for the review and we're very pleased you and your family were able to enjoy your visit. We can't wait to have you all back!

6/10 – Redelijk

Pei-Jung, Flushing

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van UCGuestServices op 2 apr 2024
Hi Pei-Jung. We saddened you didn't enjoy your stay. If you ever have the time to inform us of what occured, please let us know in order to improve. We do hope to get the opportunity to make a future stay with us more enjoyable.

10/10 – Uitstekend

TienYi, Cambridge

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean. Love the pool.
3 nachten verbleven in maart 2024
Reactie van UCGuestServices op 31 mrt 2024
Hi TienYi! Thank you the review and we're pleased you enjoyed your stay and amenities. We hope to host you again soon!

10/10 – Uitstekend

Yunxiang

2 nachten verbleven in maart 2024
Reactie van UCGuestServices op 18 apr 2024
Dear Yunxlang, Thank you for sharing your experience at AKA Property Name. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-BattisteAssistant Front Office Manager

10/10 – Uitstekend

Nikolaus, Boston

3 nachten verbleven in maart 2024
Reactie van A.K.A. U-City op 10 apr 2024
Dear Resident Name, Thank you for sharing your experience at AKA Property Name. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-Battiste Assistant Front Office Manager

10/10 – Uitstekend

SCOTT

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Brand spanking new. Beautiful roof deck, pool, gym and lounge. These are really apartments with full kitchen, laundry etc. Walkable to Penn and Drexel and Amtrak
1 nacht verbleven in maart 2024
Reactie van UCGuestServices op 11 mrt 2024
Hi Scott! Thank you for your review and choosing AKA UC for your stay. We hope to host you again soon. We're very pleased you enjoyed your stay and found our amenities just as enjoyable.

8/10 – Goed

Jeanine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The amenities are nice and the views are great. I was disappointed with there being no notice that the lounge is not open on Sundays. Also the key fob did not work on the elevator but was ok getting into the room. We had to get a new one and that one gave us trouble also.
1 nacht verbleven in februari 2024
Reactie van UCGuestServices op 11 mrt 2024
Hi Jeanine! Thank you for choosing AKA UC and for the review. We're pleased you were able to enjoy your stay despite minor hiccups. We've heard our elevators are a tad touchy, sorry about that. But if you decide to stay with us again, our 24hr front desk staff will gladly provide assistance.

10/10 – Uitstekend

Robyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent! Modern, clean. We love the studio concept with kitchen. Felt like we were in a luxury apartment living in Philly. This WILL be where we stay when we come to Philly moving forward!
1 nacht verbleven in februari 2024
Reactie van UCGuestServices op 11 mrt 2024
Hi Robyn! We're very pleased you enjoyed your stay. Thank you for choosing AKA UC and for the review! We hope your future stays with us will be just as enjoyable!!

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great family stay
Suprisingly good choice for family. The pool on the 28th floor has great views of South Philly and was a great place to relax and slow down.
1 nacht verbleven in februari 2024
Reactie van UCGuestServices op 11 mrt 2024
Hi Daniel! We're glad you and your family enjoyed your stay. Thank you for the review and for choosing AKA UC! We hope to host you again soon!

8/10 – Goed

Chris

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van UCGuestServices op 12 feb 2024
Hi Chris! Thank you for the rating! We hope you were pleased with your stay and hope to host you again soon.

10/10 – Uitstekend

Diane, Bloomsbury

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The perfect spot to stay if you are seeing a show at World Cafe Live! Clean, close-by, comfortable. Would highly recommend.
1 nacht verbleven in januari 2024
Reactie van UCGuestServices op 2 feb 2024
Hi Diane! Thank you for the feedback and we're very pleased you enjoyed your stay. We hope you enjoyed the show at World Cafe Live and hope to host you again soon!

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Huge suite. Full kitchen, living room and one large and one small bedroom. Great views
3 nachten verbleven in januari 2024
Reactie van UCGuestServices op 29 jan 2024
Hi James! Thank you for the feedback and we're very pleased that you enjoyed your stay. We do hope to host you again soon!

10/10 – Uitstekend

Carlene, Omaha

1 nacht verbleven in januari 2024
Reactie van UCGuestServices op 23 jan 2024
Hi Carlene! Thank you for the rating and we're glad you enjoyed your stay. We hope to host you again soon!

8/10 – Goed

Kali

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property itself is nice and the staff was excellent. The only drawbacks for me were that the walls are thin and also you can’t charge meals from the attached restaurant (Walnut Street Cafe) to your room. The first night I stayed there I was told by the aka staff that I could charge meals to the room, but when I went to the cafe I was told I could not. So there really was no impetus for me to dine at the cafe. As for the thin walls, I believe the bedroom of my suite shared a wall with the living room of the neighboring suite. The folks there were having a get together the first night I was there and while they weren’t overly loud, I could still hear everything through the walls. The second night was quieter. Overall the property is nice. The views are nice. The staff was pleasant. The 1-bedroom suite I had was aesthetically beautiful and clean. It would have been perfect with better soundproofing and with a “charge it to the room” option at the cafe.
Reactie van UCGuestServices op 23 jan 2024
Hi Kali! Thank you for the feedback and we're glad you were able to enjoy your stay overall. We're so sorry for any confusion in regards to charging to the room, we will definitely follow up with Walnut Street Cafe about this. As we do hope all guests enjoy their stay, our front desk operates 24/7 to assist with any disturbances. We hope this doesn't deter you from returning, as we hope to get the opportunity to make your next stay better.

10/10 – Uitstekend

Rachel, Washington

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location for short Philly visit. HUGE studios with fantastic views. Friendly, helpful staff. Cafe is tasty. Pool is gorgeous.
1 nacht verbleven in januari 2024
Reactie van UCGuestServices op 17 jan 2024
Hi Rachel! Thank you for the wonderful feedback and we're very pleased that you enjoyed your stay. We hope to host you again soon.

10/10 – Uitstekend

Katherine

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van UCGuestServices op 10 jan 2024
Thank you very much for your stellar review! We hope to see you again soon.

6/10 – Redelijk

Tamela

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
I love this place every time I stayed this time it wasn’t clean I was hurt. That’s not what I’m. Use too at all . I’m still I shock . The covers where dirty , it was hairs in the bed
Reactie van UCGuestServices op 10 jan 2024
Thank you for your feedback. We will review your experience with the appropriate departments in order to ensure a future quality stay.

8/10 – Goed

Tyler

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only thing I didnt like was there was no valet parking. Outside of that, everything was great.
1 nacht verbleven in december 2023
Reactie van UCGuestServices op 10 jan 2024
Thank you very much for your stellar review! We hope to see you again soon.

10/10 – Uitstekend

Subbiah

1 nacht verbleven in december 2023
Reactie van UCGuestServices op 30 dec 2023
Thank you for being a stellar guest at AKA University City! We appreciate your feedback and we hope to see you again soon.

10/10 – Uitstekend

KELLY

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The hotel assisted ahead of time securing parking in the parking garage by the hotel. Check in was fast and easy. We were very late arriving at 9 pm and they were quick and efficient checking us in our room.
1 nacht verbleven in december 2023
Reactie van UCGuestServices op 28 dec 2023
Hi Kelly! Thank you for the feedback and we're very pleased you enjoyed your stay. Happy to assist any time, to ensure your future stay will be just as enjoyable.

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van UCGuestServices op 21 dec 2023
Thank you for being a guest at AKA University City. We appreciate your patronage and we're thrilled that you enjoyed your stay. We hope to see you again soon!

6/10 – Redelijk

Gursharan

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
No housekeeping
4 nachten verbleven in december 2023
Reactie van UCGuestServices op 20 dec 2023
Hi Gursharan! Thank you for your feedback and for choosing AKA UC. We are an extended stay hotel, that does open availability for nightly stays here and there. With that being said, yes we currently don't provide daily housekeeping services. However, if any items are needed to be replaced or replenished that is possible upon request. We hope this information is helpful if you'd consider giving us another chance in the future.

2/10 – Ontzettend slecht

April

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The room was dirty and need to be wipe down
1 nacht verbleven in december 2023
Reactie van UCGuestServices op 20 dec 2023
Hi April. We appreciate your feedback and we have passed it onto our maintenance team based on the photos attached. We hope this didn't inconvience your stay and we'd love to hear from you in detail, if you'd ever have the time. Deepest apologies for our minor appearances.

10/10 – Uitstekend

Dario

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van UCGuestServices op 18 dec 2023
Hi Dario! Thank you for the rating. We hope to host you again soon and we're pleased you enjoyed your stay!

8/10 – Goed

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is a great property with nice rooms, amazing views all around, and fantastic amenities.
6 nachten verbleven in december 2023
Reactie van UCGuestServices op 18 dec 2023
Hi David! Thank you for the feedback and we're pleased you enjoyed your stay! We hope to host you again soon.

10/10 – Uitstekend

Asia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van UCGuestServices op 14 dec 2023
Hi Asia! Thank you for the rating and we're pleased you enjoyed your stay. We hope to host you again soon.

10/10 – Uitstekend

William

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van UCGuestServices op 6 feb 2024
Hi William! Thank you for the rating and we're glad you enjoyed your stay. We hope to host you again soon!

10/10 – Uitstekend

Erik

1 nacht verbleven in december 2023
Reactie van UCGuestServices op 14 dec 2023
Hi Erik! Thank you for the rating and we're pleased you enjoyed your stay. We hope to host you again soon.

10/10 – Uitstekend

LATIFA

Reisde met familie
Positief: Netheid, personeel en service
Will return
1 nacht verbleven in december 2023
Reactie van UCGuestServices op 18 dec 2023
Hi Latifa! Thank you for the rating. We hope to host you again soon and we're pleased you enjoyed your stay!

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The Perfect Philadelphia Hotel
This is an amazing hotel with spectacular views! The location is perfect for walking to Philadelphia’s City Center and beyond.
2 nachten verbleven in december 2023
Reactie van UCGuestServices op 5 dec 2023
Hi Michael! Thank you for the feedback and we're pleased that you enjoyed your stay. We hope to host you again soon!

10/10 – Uitstekend

Prince

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice views of the river
1 nacht verbleven in november 2023
Reactie van UCGuestServices op 1 dec 2023
Hi Prince! Thank you for the rating and we're pleased you enjoyed your stay!

10/10 – Uitstekend

Seleke

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van UCGuestServices op 1 dec 2023
Hi Seleke! Thank you for the rating and we're pleased you enjoyed your stay!

10/10 – Uitstekend

amybeth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Modern, clean, nice restaurants/cafe's would go back again anytime
1 nacht verbleven in november 2023
Reactie van UCGuestServices op 20 nov 2023
Hi AmyBeth! We thank you for your feedback and we're overjoyed that you enjoyed your stay. We hope to host you again soon.

10/10 – Uitstekend

Colleen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van UCGuestServices op 5 dec 2023
Hi Colleen! Thank you for the rating and we're glad you enjoyed your stay. We hope to host you again soon!

10/10 – Uitstekend

Julie

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
it was very nice hotel.
1 nacht verbleven in november 2023
Reactie van UCGuestServices op 14 nov 2023
Hi Julie! Thank you for the feedback and we're thrilled you had a great experience. We hope to host you again soon!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful stay thanks to the staff!
My son and I traveled to see a doctor at chop and it was his first time to Philadelphia. Kamilah and Tyra did an absolute fantastic job making sure it was a great trip for him - he felt like a prince. The room was lovely and clean - the amenities floor was fun and the pool so cool - his favorite part. The staff was great especially the staff at reception!! If we need to come back to Philadelphia for doctors visits or fun we will be back and we told everyone at CHOP too!
2 nachten verbleven in november 2023
Reactie van UCGuestServices op 14 nov 2023
Thank you for your wonderful feedback! We are thrilled that your family's visit exceeded expectations. We hope to see you again in the future.

8/10 – Goed

Denis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van UCGuestServices op 5 dec 2023
Hi Denis! Thank you for the rating, we hope to host you again soon.

10/10 – Uitstekend

Cesar Augusto

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Todo estuvo genial las habitaciones ampliar y súper equipadas y completaS, a dos calles de la estación 30 del tren, vista espectacular, calefacción excelente y todo altamente recomendable.
Reactie van UCGuestServices op 8 nov 2023
¡Gracias nuevamente por elegir AKA UC Cesar! Nos complace que haya disfrutado de su estadía y esperamos recibirlo nuevamente pronto. ¡Gracias por los comentarios!