Piscine extérieure (ouverte en saison)

Avis sur Quality Inn Goodlettsville

2.5 out of 5
Quality Inn Goodlettsville
925 Conference Dr, Goodlettsville, TN

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 193 avis sur 797." "
Note des voyageurs de 8 (Bien), d’après 297 avis sur 797." "
Note des voyageurs de 6 (Satisfaisant), d’après 176 avis sur 797." "
Note des voyageurs de 4 (Médiocre), d’après 75 avis sur 797." "
Note des voyageurs de 2 (Horrible), d’après 56 avis sur 797." "

7,4/10

Propreté

8,0/10

Personnel et service

7,6/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Marc, Montréal

Les points forts : Propreté, personnel et service, confort de la chambre
Pour le prix et a seulement 15min du centre ville Nashville. C'est très intéressant. Hôtel propre ( correct) , lit confortable et oreillers moilleuse. Piscine intérieure , bonne dimension.
Séjour de 1 nuit en août 2018

6/10 Satisfaisant

Lucie

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyage à moto
Bien en général. Personels gentil. Chambre un peu humide avec un peu d'odeur. Piscine propre.

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de GM le 24 mai 2024
Dear Robert,Thank you for the positive rating! We're glad to hear that you had a good experience. If there's anything we can do to further improve your experience next time, please let us know. We appreciate your feedback and hope to have the opportunity to serve you again in the future.Regards,Quality Inn.

10/10 Excellent

Karen roscela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Its nice and clean
Séjour de 1 nuit en mai 2024
Réponse de GM le 21 mai 2024
Dear Karen Roscela,Thank you for your feedback! We are delighted to hear that you found our accommodations to be nice and clean. Providing a comfortable and clean environment for our guests is a top priority for us, and we are pleased that we were able to meet your expectations. If there is anything else we can do to enhance your stay, please do not hesitate to let us know. We look forward to welcoming you back for another enjoyable experience.Regards,Quality Inn.

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good price and friendly service
Séjour de 1 nuit en mai 2024
Réponse de GM le 20 mai 2024
Dear David,Thank you for your feedback! We are pleased to hear that you found our prices competitive and our service friendly. We strive to provide great value to our customers and create a welcoming atmosphere for all. We appreciate your kind words and are grateful for your support. If there is anything else we can do to enhance your experience, please let us know. We look forward to serving you again in the future!Regards,Quality Inn.

10/10 Excellent

Dorian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de GM le 18 mai 2024
Dear Dorian,Thank you for the positive rating! We're glad to hear that you had a good experience. If there's anything we can do to further improve your experience next time, please let us know. We appreciate your feedback and hope to have the opportunity to serve you again in the future.Regards,Quality Inn.

10/10 Excellent

Cynthia Baht

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent Place to Stay At This Hotel
Séjour de 2 nuits en mars 2024
Réponse de GM le 9 mai 2024
Dear Cynthia,We're so glad to hear that you found our hotel to be an excellent place to stay! Your satisfaction is our top priority, and we are thrilled that you had a positive experience with us. Thank you for your kind words, and we look forward to hosting you again in the future!Regards,Quality Inn.

10/10 Excellent

Jessica

Voyage en couple
Les points forts : Équipements
The female staff member at the front desk/checkin was excellent. She was extremely professional and pleasant. Wry explanatory and giving all the specific need to know info for our stay. The room in simple and clean. A/C worked fabulous! Wasn’t struggling or lukewarm. Breakfast = great. A decent variety without going overboard. Breakfast croissants were yummy.
Séjour de 1 nuit en mai 2024
Réponse de GM le 7 mai 2024
Dear Jessica,Thank you for sharing your wonderful experience! It's great to hear that the female staff member at the front desk provided excellent service and was both professional and pleasant. I'm glad she was able to provide all the necessary information for your stay.I'm also pleased to hear that the room was simple and clean, and that the A/C worked well. It's always important to have a comfortable and pleasant stay.I'm glad you enjoyed the breakfast with a decent variety and tasty croissants. Your positive feedback is appreciated, and I'm sure the team will be happy to hear about your experience. Thank you for choosing us for your stay!Regards,Quality Inn.

6/10 Satisfaisant

Miguel P

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The Hotel can use some deep cleaningThe Bathroom was dirty. The shower wall needs some scrubbing with Clorox.
Séjour de 1 nuit en mai 2024
Réponse de GM le 7 mai 2024
Dear Miguel,Thank you for your feedback. We apologize for any cleanliness issues you experienced during your stay. We take your comments seriously and will address them with our housekeeping team to ensure that proper cleaning standards are maintained. Your feedback is valuable in helping us improve our services, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Regards,Qualty Inn.

10/10 Excellent

EDWARD

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Liked - Great location to get into Nashville. Very easy and not too far. Kroger nearby. Disliked - No bread for breakfast, has to remove the cheese and egg from the sausage biscuit.
Séjour de 6 nuits en avril 2024
Réponse de GM le 5 mai 2024
Dear Edward,Thank you for your feedback! I'm glad to hear that you found the location convenient and accessible. It's always helpful to have a nearby grocery store like Kroger. I'm sorry to hear that there wasn't bread available for breakfast and that you had to remove cheese and egg from the sausage biscuit. Your comments are important and will be shared with the relevant team. Thank you for taking the time to share your experience!Regards,Quality Inn.

8/10 Bien

Christine

Séjour de 1 nuit en mai 2024
Réponse de GM le 24 mai 2024
Dear Christine,Thank you for the positive rating! We're glad to hear that you had a good experience. If there's anything we can do to further improve your experience next time, please let us know. We appreciate your feedback and hope to have the opportunity to serve you again in the future.Regards,Quality Inn.

8/10 Bien

Shaun, Columbus

Séjour de 1 nuit en avril 2024
Réponse de GM le 20 mai 2024
Dear Shaun,Thank you for the positive rating! We're glad to hear that you had a good experience. If there's anything we can do to further improve your experience next time, please let us know. We appreciate your feedback and hope to have the opportunity to serve you again in the future.Regards,Quality Inn.

10/10 Excellent

Tionna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de GM le 28 avr. 2024
Dear Tionna,Thank you for your positive review! We are thrilled to hear that you had a great experience during your stay with us. Our team works hard to provide a comfortable and welcoming environment for all our guests, and we are delighted that you enjoyed the cleanliness, location, and friendly service.We are glad that you found the room amenities to your liking and that you appreciated the effort we put into maintaining a clean and updated space. Your satisfaction is our top priority, and we are grateful for your recommendation.We look forward to hosting you again in the future and providing you with another enjoyable stay. Thank you for choosing us and for sharing your feedback!Regards,Quality Inn.

10/10 Excellent

Meng

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and staff is very friendly. It is a very convenient location.
Séjour de 1 nuit en avril 2024
Réponse de GM le 18 avr. 2024
Dear Meng,Thank you for your positive feedback! We are delighted to hear that you found our property to be clean, our staff to be friendly, and our location to be convenient. Providing a pleasant and welcoming experience for our guests is our top priority, and we are thrilled to learn that we have met your expectations. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay. If there is anything else we can do to enhance your experience, please do not hesitate to let us know. Thank you for choosing us!Regards,Quality Inn.

4/10 Médiocre

Vijay

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Property is little old and rundown.
Séjour de 1 nuit en avril 2024
Réponse de GM le 10 avr. 2024
Dear Vijay,Thank you for sharing your feedback with us. We appreciate your honesty and will certainly take your comments into consideration as we continue to improve our property. Our goal is to provide a comfortable and enjoyable experience for all our guests, so your comments will be helpful in our ongoing efforts to enhance our facilities. We hope that despite the aged appearance of our property, you were still able to find aspects of your stay enjoyable. If there are specific areas that you feel need immediate attention or if there is anything we can do to make your next visit more pleasant, please do not hesitate to let us know. We value your input and are committed to making the necessary improvements. Thank you for choosing to stay with us, and we hope to welcome you back in the future.Regards,Quality Inn.

6/10 Satisfaisant

Marlon

Voyage en famille avec de jeunes enfants
It can improve on cleanliness. The sheets didn’t smell nice.
Séjour de 1 nuit en mars 2024
Réponse de GM le 10 avr. 2024
Dear Marlon,Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you may have experienced due to the cleanliness of the sheets during your stay. Providing a clean and comfortable environment for our guests is a top priority for us, and we are disappointed to hear that we did not meet your expectations in this regard. Your feedback is invaluable to us, and we will address this issue with our housekeeping team to ensure that such lapses do not occur in the future. We are committed to maintaining high standards of cleanliness throughout our property, and your comments will help us to improve and provide a better experience for all our guests. If there is anything else you would like to share or if there are specific suggestions for improvement that you would like to provide, please feel free to reach out to us. We appreciate your feedback and hope to have the opportunity to make it right for you on a future visit. Thank you for choosing to stay with us.Regards,Quality Inn.

6/10 Satisfaisant

Swaroop

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
We stayed only for 1 night. Property looks run down but the rooms are okay. Big roach in the bathroom was a nasty surprise. Beds were comfortable and water pressure in the shower was good. Could stay there in a pinch.
Séjour de 1 nuit en avril 2024
Réponse de GM le 10 avr. 2024
Dear Swaroop,Thank you for sharing your feedback about your recent stay with us. We appreciate your comments, both positive and areas for improvement.We are glad to hear that you found the rooms to be comfortable and that you enjoyed the water pressure in the shower. Your compliments on the beds and shower are greatly appreciated, and we are pleased that you had a comfortable stay in that regard.At the same time, we are disheartened to learn that you encountered a roach in the bathroom during your stay. Please accept our sincere apologies for this unpleasant experience. We take matters of cleanliness and pest control very seriously, and we will address this issue with our team to ensure that appropriate measures are taken to prevent any recurrence.We also appreciate your feedback on the overall condition of the property. Rest assured that we are constantly working to improve and maintain our facilities to ensure a pleasant stay for all our guests.We value your feedback and hope that you will give us another opportunity to provide you with an even better experience in the future. If you have any further comments or suggestions, please do not hesitate to reach out to us. Thank you for choosing to stay with us.Regards,Quality Inn.

6/10 Satisfaisant

Nancy

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points forts : Propreté et personnel et service
The property was clean. The staff was friendly and courteous. Our room was not stocked with the necessary towels for the number of people registered. Questionable safeness of the property. A door was badly damaged like someone was trying to enter using a sledge hammer.
Séjour de 1 nuit en avril 2024
Réponse de GM le 10 avr. 2024
Dear Nancy,Thank you for taking the time to provide us with your feedback on your recent stay. We are glad to hear that you found the property clean and that you received friendly and courteous service from our staff. Your kind words about our team are greatly appreciated, and we will be sure to commend them for their hospitality.However, we are concerned to learn about the issues you encountered in your room. We apologize for not having enough towels stocked for the number of guests in your room. This is not up to our usual standards, and we will ensure that our housekeeping team pays closer attention to such details to prevent this from happening in the future.Additionally, we are sorry to hear about the damaged door and understand your concerns regarding the safety of the property. We take the security and well-being of our guests very seriously, and we will investigate this matter further to address any security issues promptly.We appreciate your feedback as it helps us to identify areas for improvement. Please know that your comments are taken seriously, and we will work diligently to make the necessary improvements to provide a safe and comfortable stay for all our guests.Thank you once again for bringing these matters to our attention. We hope that you will give us another chance to exceed your expectations on a future visit. If you have any further details or concerns you would like to share, please feel free to reach out to us directly. Your feedback is invaluable to us, and we appreciate your business.Regards,Quality Inn.

10/10 Excellent

Jamie

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Personnel et service et équipements
Mold on ceiling
Séjour de 1 nuit en avril 2024
Réponse de GM le 18 avr. 2024
Dear Jamie,I'm sorry to hear that there was mold on the ceiling during your stay. Your health and safety are our top priorities, and I apologize for any inconvenience this may have caused. I will immediately address this issue with our housekeeping and maintenance teams to ensure that the necessary steps are taken to address the mold and prevent its recurrence. We take cleanliness and maintenance seriously, and your feedback is essential in helping us maintain our standards. Thank you for bringing this to our attention, and please let us know if there is anything else we can do to improve your experience.Regards,Quality Inn.

10/10 Excellent

Markia

Séjour de 1 nuit en avril 2024
Réponse de GM le 28 avr. 2024
Dear Markia,Thank you for your positive review! We are thrilled to hear that you had a great experience during your stay with us. Our team works hard to provide a comfortable and welcoming environment for all our guests, and we are delighted that you enjoyed the cleanliness, location, and friendly service.We are glad that you found the room amenities to your liking and that you appreciated the effort we put into maintaining a clean and updated space. Your satisfaction is our top priority, and we are grateful for your recommendation.We look forward to hosting you again in the future and providing you with another enjoyable stay. Thank you for choosing us and for sharing your feedback!Regards,Quality Inn.

6/10 Satisfaisant

Mark

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Need to clean up behind the motel Trashy landscaping a mess
Séjour de 1 nuit en mars 2024
Réponse de GM le 27 mars 2024
Dear Mark,Thank you for bringing this to our attention. We apologize for any inconvenience caused by the current condition of our landscaping. Our team will address the issue promptly to ensure that the area behind the motel is cleaned up and maintained to the highest standards.Your feedback is invaluable to us, as it helps us identify areas for improvement and take action to enhance the overall guest experience. We appreciate your understanding and patience as we work to rectify the situation.If there is anything else we can assist you with or if you have any further feedback, please feel free to reach out to us. We truly value your input and strive to provide a comfortable and enjoyable stay for all our guests. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Regards,Quality Inn.

8/10 Bien

Jeffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice hosts. A little dated in places but clean and quiet.
Séjour de 1 nuit en mars 2024
Réponse de GM le 27 mars 2024
Dear Jeffrey,We are glad to hear that you enjoyed your stay with us and that you found our hosts to be welcoming and accommodating. Your feedback is valuable to us, and we appreciate your understanding regarding certain areas of the hotel that may be a bit dated.Ensuring a clean and peaceful environment for our guests is a priority for us, and we are pleased that you found your accommodations to be clean and quiet. We are constantly working to improve our facilities and services, and we will take your comments into consideration as we strive to enhance the overall guest experience.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know. We value your feedback and appreciate your patronage.Regards,Quality Inn.

4/10 Médiocre

Stacey

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The sheets, bedding, and pillows were filthy.
Séjour de 1 nuit en mars 2024
Réponse de GM le 23 mars 2024
Dear stacey,We are deeply sorry to learn about the unsatisfactory cleanliness of the sheets, bedding, and pillows during your stay. Please accept our sincere apologies for this oversight. Maintaining high cleanliness standards is a top priority for us, and we are disappointed that we fell short in this aspect during your visit.Your feedback is invaluable to us, and we will immediately address this issue with our housekeeping team to ensure that proper measures are taken to prevent such occurrences in the future. We appreciate you bringing this to our attention so that we can take the necessary steps to improve our services.If there is anything else you would like to address or if you have any further feedback, please feel free to reach out. We value your input and will use it to enhance our guest experience. Thank you for sharing your concerns with us.Regards,Quality Inn.

10/10 Excellent

Debbie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Didnt like that the indoor pool was closed
Séjour de 4 nuits en mars 2024
Réponse de GM le 23 mars 2024
Dear Debbie,We understand your disappointment regarding the closure of the indoor pool. Your feedback is important to us, and we apologize for any inconvenience this may have caused during your stay.Please know that the decision to close the indoor pool may have been due to maintenance, cleaning, or other operational reasons to ensure the safety and enjoyment of all guests. We strive to maintain our facilities at the highest standards, and occasionally closures are necessary to carry out necessary work.We appreciate your understanding and patience in this matter. If you have any specific concerns or if there is anything else we can do to enhance your experience, please let us know. Your satisfaction is our top priority, and we hope to have the opportunity to provide you with a more pleasant stay in the future. Thank you for your understanding.Regards,Quality INN.

8/10 Bien

Belinda

Voyage en couple
The noise from people running , yelling and slamming doors through the night was unbearable!!! I didn’t sleep at all - I am sitting here typing this totally exhausted!!!!
Séjour de 1 nuit en mars 2024
Réponse de GM le 18 avr. 2024
Dear Belinda,I'm sorry to hear about your unpleasant experience with the noise disturbance at the hotel. Your comfort and ability to rest peacefully are important to us, and I apologize for any inconvenience caused by the noise disruptions. Your feedback is valuable, and I will make sure to address this issue with the management team to ensure that steps are taken to prevent similar situations in the future. If there is anything else you would like to share or if there are specific details you would like us to know about your stay, please feel free to let us know. We appreciate your feedback and apologize for any inconvenience you may have experienced.Regards,Quality Inn.

2/10 Horrible

Silvia

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The people at the reception do not serve well, there was a woman there and from the moment we arrived we had bad treatment when leaving, she is very uneducated
Séjour de 4 nuits en mars 2024
Réponse de GM le 14 mars 2024
Dear silvia,Thank you for sharing your experience with us. We sincerely apologize for the disappointing encounter you had with our receptionist. Providing exceptional customer service is a top priority for us, and we are truly sorry that our team did not meet your expectations during your visit. Your feedback is extremely valuable to us, and we will address this issue with our staff to ensure that all our guests are treated with courtesy and professionalism at all times. We appreciate your honesty and hope that you will give us another opportunity to provide you with the high standard of service that we are known for. Thank you for bringing this to our attention.

10/10 Excellent

Karl

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de GM le 14 mars 2024
Dear Karl,Thank you for considering leaving a good rating review! We truly appreciate your feedback and are glad to hear that you had a positive experience at our hotel. Our team works hard to ensure that all our guests have a comfortable and enjoyable stay, and we are delighted that we met your expectations. Your support and kind words are valued, and we look forward to welcoming you back in the future. If there is anything else we can do to enhance your experience, please let us know. Thank you for choosing to stay with us!

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very basic hotel
Wry basic hotel with not much amenities. Even though hotel has smoke free policy there is smoke smell in hallway.
Séjour de 1 nuit en février 2024
Réponse de GM le 14 mars 2024
Hii Sir/Mam,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We take all guest feedback seriously and will address the issue of smoke smell in the hallway with our housekeeping team to ensure that our smoke-free policy is effectively enforced throughout the property. While we may not offer an extensive range of amenities, we strive to provide a comfortable and welcoming environment for our guests. Your comments are valuable to us as we continue to make improvements to enhance the overall guest experience. We appreciate you choosing to stay with us and hope to have the opportunity to better serve you in the future. Please feel free to reach out to our staff during your stay if there is anything we can do to make your visit more enjoyable.

8/10 Bien

Jeffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Indoor Pool closed for season
Room was clean. Options for breakfast. Indoor pool was primary reason I picked the facility, only to find it “closed for the season” upon arrival.
Séjour de 2 nuits en février 2024
Réponse de GM le 22 févr. 2024
Dear Jeffery,Thank you for sharing your feedback with us. We are pleased to hear that you found your room to be clean during your stay. However, we apologize for any inconvenience regarding the closure of the indoor pool. We understand that this was a primary reason for choosing our facility, and we regret any disappointment this may have caused.We will review our communication to ensure that accurate information regarding amenities, such as the pool, is provided to guests prior to making a reservation. We appreciate your understanding and hope that despite this setback, you were still able to enjoy the other aspects of your stay. If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to us. We value your feedback and aim to make improvements based on your input. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Regards,Quality Inn

10/10 Excellent

Arlene

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff where very nice super easy to check in and out very clean
Séjour de 2 nuits en février 2024
Réponse de GM le 22 févr. 2024
Dear Arlene,Thank you for your kind words! We are delighted to hear that you had a pleasant experience during your stay with us. Our team works hard to ensure that check-in and check-out processes are smooth and efficient for our guests. We also take great pride in maintaining a clean environment to ensure your comfort and well-being. If there is anything else we can do to make your future visits even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back soon!Regards,Quality Inn.

8/10 Bien

matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
All good
Clean, and quiet
Séjour de 3 nuits en février 2024
Réponse de GM le 22 févr. 2024
Dear Matthew,We appreciate your feedback! We take pride in maintaining a clean and peaceful environment for our guests. Your comfort and satisfaction are always our top priorities. If there is anything else we can do to enhance your experience or if you have any suggestions for improvement, please don't hesitate to let us know. We look forward to welcoming you back for another relaxing stay!Regards,Quality Inn.

10/10 Excellent

Terry

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice and very affordable
Séjour de 1 nuit en février 2024
Réponse de GM le 19 févr. 2024
Dear Terry,Thank you for your positive feedback! We are glad to hear that you found our hotel very nice and affordable. We strive to provide value for our guests and are pleased that you enjoyed your stay with us. We hope to welcome you back again in the future. If you have any other feedback or suggestions, please feel free to let us know. Your satisfaction is our top priority!Regards,Quality Inn,GM

10/10 Excellent

Judy

Great place to stay and inexpensive too. Employees were very nice. Would highly recommend.
Séjour de 1 nuit en janvier 2024
Réponse de GM le 8 févr. 2024
Dear Judy,Thank you for choosing to stay with us and for taking the time to leave us such a wonderful review. We greatly appreciate your kind words and recommendation.We are thrilled that you found our place to be great and also affordable. Providing a comfortable and affordable stay for our guests is one of our top priorities.It warms our hearts to hear that our employees were very nice. Our team takes pride in providing friendly and attentive service to ensure that our guests feel welcomed and well taken care of.Thank you again for your kind words and recommendation. It means a lot to us. If your travels bring you back to this area, we would be more than happy to welcome you back for another enjoyable stay.Best regards,

4/10 Médiocre

Cody

Les points forts : Personnel et service
Les points faibles : Propreté
Don’t like that after working all day long around loud noises I have to go to my hotel room and hear the same thing bc there remodeling! Would of been nice to been moved, or maybe them not working till 7-8pm
Séjour de 1 nuit en janvier 2024
Réponse de GM le 8 févr. 2024
Dear Cody,Thank you for sharing your feedback about your recent stay with us. We apologize for any inconvenience caused by the construction noise during your stay. We understand that after a long day of work, it can be frustrating to come back to more noise in your hotel room.We strive to provide our guests with a comfortable and peaceful stay, and we are sorry to hear that your experience was impacted by the ongoing remodeling. Your feedback regarding the noise extending until late evening is duly noted, and we will address this concern with our construction team to ensure that it is handled appropriately.We regret that we were not able to offer you a different room to provide a quieter experience. Your satisfaction is important to us, and we always aim to accommodate any request to the best of our ability. We apologize for any inconvenience this may have caused.Thank you for bringing this matter to our attention. We appreciate your understanding and hope that, despite this experience, you will consider staying with us in the future. Your feedback allows us to continually improve our services and ensure that all our guests have a pleasant stay.Best regards,GM

8/10 Bien

Christina

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023

8/10 Bien

Lokesh

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

8/10 Bien

DeAnna S

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Everything was ok , accept the tv, you had to do all by the back of the TV. The TV was only giving you half of the screen and the adjustment for the sound could not be done properly. However, the beds were comfortable and clean.
Séjour de 1 nuit en décembre 2023
Réponse de GM le 7 janv. 2024
Dear DeAnna,Thank you for sharing your feedback about your recent stay with us. We are glad to hear that you found the beds comfortable and clean. However, we apologize for the inconvenience caused by the issues with the TV and sound adjustment.We appreciate you bringing this to our attention, and we assure you that we will address these concerns with our maintenance team to ensure that such issues are promptly resolved. Please accept our apologies for any frustration or inconvenience this may have caused during your stay.We value your feedback and strive to improve our guests' experience, so your input is truly appreciated. If there is anything else we can do to make it up to you or address any other aspects of your stay, please do not hesitate to let us know.Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with a flawless experience.Best regards,

10/10 Excellent

Kenneth

Séjour de 1 nuit en décembre 2023
Réponse de GM le 14 mars 2024
Dear Kenneth,Thank you for considering leaving a good rating review! We truly appreciate your feedback and are glad to hear that you had a positive experience at our hotel. Our team works hard to ensure that all our guests have a comfortable and enjoyable stay, and we are delighted that we met your expectations. Your support and kind words are valued, and we look forward to welcoming you back in the future. If there is anything else we can do to enhance your experience, please let us know. Thank you for choosing to stay with us!

6/10 Satisfaisant

reg

Séjour de 1 nuit en décembre 2023
Réponse de GM le 14 mars 2024
Dear Reg,Thank you for rating your experience with us. We appreciate your feedback and will continue to work on improving our services to provide a better experience for our guests. If there are any specific areas where we can focus on to better meet your expectations, please feel free to let us know. We value your input and hope to have the opportunity to exceed your expectations during your next visit. Thank you for choosing to stay with us.

10/10 Excellent

Paula

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Christmas stay
Unfortunately I was sick during my stay so I didn't enjoy my visit with my family, however I was very comfortable in my bed.
Séjour de 2 nuits en décembre 2023
Réponse de GM le 28 déc. 2023
DearPaul,Thank you for sharing your feedback on your recent stay with us. We're sorry to hear that you were feeling ill during your visit and that it affected your enjoyment with your family. We hope you have fully recovered since then.It's great to hear that you found comfort in your bed. Ensuring our guests' comfort and well-being is a top priority for us. We appreciate your comment and look forward to the opportunity to provide you with an even better experience on your next visit.Best regards,QUALITY INN,SUNNY CHOKSHI

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Lilia

Voyage en famille
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Crystal

Voyage d’affaires
Les points faibles : Propreté
It was definitely not there cleanest or most to to date place we have stayed. It was very conveniently located to restaurants etc. We are there for a football tournament.
Séjour de 2 nuits en décembre 2023
Réponse de GM le 11 déc. 2023
Dear Crystal,Thank you for your feedback regarding your recent stay at our property. We appreciate your comment about the convenient location, especially for your football tournament needs.On the other hand, we apologize if our cleanliness did not meet your expectations. We take cleanliness very seriously and continuously strive to provide a clean and comfortable environment for our guests. Your feedback will be shared with our housekeeping team to ensure we address any issues and improve our standards.We value your business and appreciate the opportunity to serve you. If there is anything else we can do to enhance your stay, please do not hesitate to let us know.Kind regards,SUNNY CHOKSHIGMQUALITY INN

10/10 Excellent

Meng

Séjour de 1 nuit en décembre 2023

8/10 Bien

dan

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Decent hotel for the money. Rooms were pretty clean. Hot and a breakfast not too bad. Would definitely stay here again
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Akshaya Anil

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Maheshkumar

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall goid stay
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Kimberly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great customer service
Séjour de 2 nuits en novembre 2023

2/10 Horrible

tamie

Séjour de 1 nuit en novembre 2023
Réponse de GM le 26 nov. 2023
Hii,We recently received your feedback regarding your stay at our motel. We greatly appreciate you taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations.Your feedback is extremely valuable to us as we strive to continuously improve our services.Your satisfaction is of utmost importance to us, and we hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Yours sincerely,SUNNY CHOKSHI,GM.