2/10 Horrible
John
Voyage en famille
4 janv. 2026
We checked in a little late 6 pm and was issued our “key” and sent on our way up the mountain. After being stranded for a few hrs with a blowout and so on we have 3 kids who were tired and we bought hot fast food before check in. Long story short our key was wrong and was left at the door step for one hour while they did whatever they had to do to get the passcode we needed. They coulda just issued the code and asked questions later. But we sat. (had to walk like a block from car to property down a mountain) then, the itenerar we planned for our kids snow tubing somehow there was an issue with website and we got set to go and was turned away. When I showed them that it was “booked” on their app! So the only day we had for that activity planned was shot down. We only was staying a few days. So we had a horrible experience just being honest. And they DID NOTHING TO TRY TO ACCOMMODATE US. NOTHING!!!
John
Séjour de 2 nuits en décembre 2025















