Deluxe suite, 3 slaapkamers, uitzicht op park, op benedenverdieping | Terras

Beoordelingen van Félix Luxury Plus by Viadora

4 out of 5
Félix Luxury Plus by Viadora
Culiacan 4 Col Hipodromo la Condesa, Mexico City, CDMX

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 36 van 41 beoordelingen" "
Gastenscore: 8 - Goed. 1 van 41 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 41 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 41 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 41 beoordelingen" "

10/10

Netheid

9,0/10

Personeel en service

9,6/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

10/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Claudia

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great place, great location, great people. Highly recommend it!
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Arun, San Francisco

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Would happily stay here again.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Miguel

Reisde met familie
Positief: Netheid, comfort kamer
Excelente opción.
14 nachten verbleven in december 2023
Reactie van Domingo Quiroz op 15 jan 2024
Agradecemos el habernos elegido para pasar su estancia con nosotros, esperamos poder atenderles de nueva cuenta. Sus comentarios nos ayudan a mejorar nuestro servicio día a día.

10/10 – Uitstekend

Armando

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staying at the Felix Luxury Apartments was an excellent experience! The room was spacious and clean, the staff was very helpful and kind, and the location was excellent. Highly recommend to anyone visiting the La Condesa area of CDMX.
4 nachten verbleven in oktober 2023
Reactie van Host op 17 okt 2023
De parte del equipo de Viadora, queremos agradecerte nuevamente que hayas elegido nuestra residencia como tu hogar durante estos días. Esperamos haber cumplido con tus expectativas y más.

10/10 – Uitstekend

ENRIQUE

Reisde met familie
Positief: Netheid, comfort kamer
LO MEJOR DE LA CONDESA
EXCELENTE DEPARTAMENTO LIMPIO, SEGURO, ATENCION, ETC.
4 nachten verbleven in juli 2023
Reactie van Host Viadora op 20 jul 2023
Estimado Enrique,Agradecemos el habernos elegido para pasar su estancia con nosotros.Esperamos poder hospedarles de nueva cuenta muy pronto.Sus comentarios nos ayudan a mejorar nuestro servicio cada día.Saludos cordiales,Domingo Quiroz Host Viadora563448 3096

10/10 – Uitstekend

Barry

Positief: Netheid, comfort kamer
Staff were all so warm and kind. Very few spoke English but we all managed. My only issue was that there wasn’t much hot water each morning for showering, but everything else was great.
4 nachten verbleven in oktober 2022

10/10 – Uitstekend

Miguel Angel, Playa Vista

Reisde met een groep, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Amazing staff!!! Wonderful location. Beautiful throughout.
3 nachten verbleven in juni 2022
Reactie van viadora op 25 aug 2022
We are glad that you enjoyed your stay with us.

10/10 – Uitstekend

Louis

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Large apartment, excellent wifi, daily cleaning service, 24 hour doorperson, restaurants 1/2 block away and Walmart grocery 2 blocks away.
2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We felt so at home and comforted by 24/7 friendly doorman service. The roof deck views were amazing and the location the best. We walked all over the city and realized the location was the best with its tree lined streets and walking paths, connection to Mexico Park and nice restaurants (many of the best in the city are close by). We highly recommend it for families.
7 nachten verbleven in juli 2022
Reactie van Daniel Silva op 6 aug 2022
Hello Karen We are glad to that you stayed with us I hope on your nex time in Mexico we can be your first option. warm regards.

10/10 – Uitstekend

Angela

Reisde met een groep
Positief: Netheid, comfort kamer
Amazing stay at Felix Boutique
The rooms are spacious, well decorated, state of the art. This is luxury.
3 nachten verbleven in juli 2022
Reactie van Daniel Silva op 6 aug 2022
We are happy that you enjoyed your stay with us. We hope you choose us as your first option for your next stay. Warm regards.

10/10 – Uitstekend

Brianna, Long Beach

Reisde met partner, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The safety we felt at the Felix Boutique Apartments was of course our favorite aspect of the booking. Not only is the building itself secured with 24/7 doorman service, but your floor is only accessible via an elevator key entrance. The property was always clean and we enjoyed daily housekeeping as well. It was close to all of our favorite restaurants and Parque México which has so many beautiful hidden corners to explore. I would recommend anyone interested in this property book their stay ASAP! I also wanted to point out how attentive and hospitable the staff was from check in to check out. We truly enjoyed our wonderful stay and plan on returning soon! Gracias Félix Boutique!
6 nachten verbleven in juni 2022
Reactie van Daniel Silva op 6 aug 2022
We are happy that you enjoyed your stay with us. We hope you choose us as your first option for your next stay. Warm regards.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
4 nachten verbleven in mei 2022
Reactie van Emmanuel Vallejo op 29 mei 2022
Thank you for your great review!

10/10 – Uitstekend

Deborah

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location, staff were fantastic.
7 nachten verbleven in maart 2022
Reactie van Emmanuel op 2 apr 2022
Thank you for sharing your comments!

4/10 – Matig

Michael

2 nachten verbleven in november 2021
Reactie van Emmanuel op 2 apr 2022
Thank you for your feedback!

8/10 – Goed

Manuel

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2021
Reactie van Emmanuel Vallejo op 2 dec 2021
Gracias por compartirnos su puntuacion Manuel, fue un placer hospedarlo y esperamos tener el gusto de perfeccionar a su siguiente visita!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, comfort kamer
Ideal apartment for short or long-term stays
Great communication prior to and during the stay. Emmanuel was an excellent host. Doorman available at all hours. Perfect location.
4 nachten verbleven in november 2021
Reactie van Emmanuel Vallejo op 2 dec 2021
Thank you so much for your comments! Hopefully will have the pleasure to host you another time in the near future!

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, voorzieningen
This is a good apartment to sleep in. Air conditioning did NOT work during the whole stay, neither did the WIFI. Its a good place to hang out, but not to sleep or work.
3 nachten verbleven in april 2021
Reactie van Viadora op 9 apr 2021
Hello, We really apreciate your comments, this only help us for improving our service, We are sorry for the inconvinient but regarding your comments we help fixing and offering other services. Have a great day

10/10 – Uitstekend

DANIELA

Reisde met familie
Positief: Netheid, comfort kamer
2 nachten verbleven in september 2020
Reactie van Emmanuel Vallejo op 26 sep 2020
Daniela, en nombre de todo el Staff que Conforma Viadora, te agradecemos tu Visita y tu evaluacion. Esperamos hospedarte pronto.

10/10 – Uitstekend

Jasmine, Chicago, IL

Reisde met een groep
Positief: Voorzieningen
Worth every penny! The only negative thing is that there is only air conditioning in the master bedroom. They provide a portable unit, but it’s not powerful enough to cool the other two rooms considering how large the apartment is. Nonetheless, WONDERFUL stay!
4 nachten verbleven in maart 2020
Reactie van VIADORA op 10 mrt 2020
Hello Jasmine, We are glad you had enjoyed your stay. We appreciate your comments and take them into account. We hope to host you again soon! Regards

10/10 – Uitstekend

Alison

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Luxury Apartment in La Condesa
We just had an amazing week staying at the Felix apartments. The space was everything we wanted- modern, clean, well stocked, roomy, and in a gorgeous neighborhood. The lobby has 24 hour staff and free coffee, fruit, and yogurt every morning. The rooftop patio was probably our favorite part. Beautifully landscaped and with fantastic views. We spent every evening enjoying pre-dinner cocktails up there. We had a three bedroom, 3 bath unit on the 5th floor. There was a large master bedroom with en suite bathroom and patio, a slighter smaller bedroom with en suite bathroom, and a fairly small bedroom with separate bathroom. Amble space for 5 people. Daily housekeeping is also included which was appreciated. Overall, our experience with the Felix apartment was exceptional and would absolutely stay here again.
4 nachten verbleven in februari 2020
Reactie van VIADORA TEAM op 14 feb 2020
Hello Alison, we are very happy you enjoyed your stay, for us is a pleasure to host you and we appreciate your review. Please consider Viadora your home in CDMX and we hope to see you soon!

10/10 – Uitstekend

Jules, San Francisco

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property, clean, all the conveniences you might need, excellent concierge
2 nachten verbleven in december 2019
Reactie van VIADORA op 18 dec 2019
Jules thank you for choosing Viadora, it was a pleasure to host you. Hope to see you soon

10/10 – Uitstekend

Javier

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2019
Reactie van VIADORA op 1 nov 2019
Javier, agradecemos su preferencia y esperamos su estancia haya sido placentera. Esperamos verlos pronto.

10/10 – Uitstekend

Gustavo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Impecable
Todo excelente!!!
1 nacht verbleven in september 2019
Reactie van VIADORA op 3 okt 2019
Gustavo fue un placer recibirte, espramos volver a hospedarte pronto.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful and great location. The staff was very nice and helpful. Could not recommend more!
3 nachten verbleven in augustus 2019
Reactie van Viadora op 23 aug 2019
Thanks, We really appreciate your great review. We hope to see you pretty soon.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gret location, safety, wonderful facilities, I will visiting again.
8 nachten verbleven in juli 2019
Reactie van José op 1 aug 2019
Thnak you very much for your excellent review. You are welcome back anytime.

10/10 – Uitstekend

Alberto

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay this time at Felix Boutique, will definitely come back. This time I decided to provide the deposit in cash, which of course provided for a hassle free return.
2 nachten verbleven in juni 2019
Reactie van José Muñoz op 27 jun 2019
Thank you very Much for taking the time to write a new review, we are glad that you gave us the opportunity to host you again. Hope we can see you even more.

10/10 – Uitstekend

Jorge Andres

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2019
Reactie van José op 13 jun 2019
Hola Jorge Andrés, muchas gracias por tu calificación, nos encanta saber que la pasaste bien y esperamos verte pronto!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The spaciousness and how modern and comfortable everything was. Excellent location. The staff was incredibly helpful.
4 nachten verbleven in februari 2019
Reactie van Team Viadora op 25 feb 2019
Thank you for taking the time to review your stay with us. Thanks also for your kind words. Please come back and see us again soon!

2/10 – Ontzettend slecht

Alberto

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Choose another boutique hotel
Terrible post-stay service, worst I have ever experienced in my trips to Mexico City. To be fair, the room is very spacious, well decorated and clean. The big problems were the following: 1) they charge you a $350+ deposit to stay. I left on the 15th and as of the 21st it’s still pending in my account. 2) they ran my card twice for the stay so in addition to the room deposit I have an additional $550 pending on my credit card statement. I called the manager on the 18th and told her about the situation. I reviewed my statement today and there are still no changes. When I requested to speak with her the person at the front desk told me that they had reviewed their transactions and that I should check with my credit card company. They refused to put her on the line. 3) I stayed in a suite that has multiple rooms and the only room that has A/C is the main room. Before I left I still had a good impression of the hotel and was thinking about returning and inviting my in-laws. The day of my departure I suggested to the manager that they should have A/C in all of the rooms (only the main bedroom has A/C) and she immediately got defensive and was a bit rude. I actually regretted making the suggestion.. To summarize: 1) the hotel is a nice boutique hotel, but if you stay set aside about 2.5 times the amount you thought you would pay on your CC and then exercise patience to get it back. 2) do not make any suggestions 3) make sure you’re not a fan of A/C
2 nachten verbleven in januari 2019
Reactie van Viadora Team op 24 jan 2019
We appreciate the feedback of all our guests who stay with us. I would like to take this opportunity to apologize for the inconveniences that have occurred and clarify some of the points mentioned. We are not a hotel, we are apartments for rent. We are surprised because it is the first time we have this kind of report of one of our guests, the charge we made was in the lobby and you could confirmed that we did not ran your card twice, in the confirmation that all our guests receive before their arrival and before booking we mentioned that we require a deposit. As soon as we received your complaint, we sent you the bank's ticket and we asked you to wait 24/48 hours to verify your statement, since that is what most banks take to reflect operations. We haven´t received additional information from you side if the money is still on hold. Unfortunately, we do not meet your expectations, I assure you of my personal follow-up and I hope we have the opportunity to restore your confidence in us.

10/10 – Uitstekend

Allan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super recomendado
Excelente lugar y ubicación.
4 nachten verbleven in november 2018
Reactie van Team Viadora op 13 dec 2018
Agradecemos sus comentarios y nos enorgullece saber que su estancia fue placentera. Esperamos volver a recibirlos próximamente

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this place, very attentive and nice staff. the unit was great and comfortable. location is great, felt safe and walked everywhere.
2 nachten verbleven in november 2018
Reactie van Team Viadora op 4 dec 2018
Thank you for taking the time to review your stay with us. Thanks also for your kind words. Please come back and see us again soon!

2/10 – Ontzettend slecht

Minerva

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
EXTREMELY POOR CUSTOMER SERVICE
DO NOT BOOK Felix Boutique Apartments by Viadora. There are better options to stay in Mexico City. It is expensive, small, noisy and EXTREMELY POOR IN CUSTOMER SERVICE. They do not have heat in the rooms, either they can not provide you with a heater. It is 15 degrees outside and in my room 17 degrees. I am having a bad cold and they are not doing absolutely anything to make sure my stay is pleasant. Jose Munoz told me very clear that they could not do anything to help me in my situation. On top of this the elevator is very noise and they even get mad, if you complain about it. If they are not able to assist you in this simple request, it is not worthy the value of this hotel. IT IS OVEREXPENSIVE. PLEASE STAY AWAY FROM THIS HOTEL, they just help you to destroy your stay in this beautiful city.
2 nachten verbleven in oktober 2018
Reactie van José Muñoz op 31 okt 2018
Minerva, Thank you for taking the time to share your feedback and the challenges you faced during your recent stay. I would like to take this opportunity to apologize for the inconveniences you experienced. The room was inspected following your concerns, and identified as having no such issues. About the noise, this is the first time that we have received a complaint since doors and windows in the building are insulated. Secondly, we don't offer heating in our listing and providing a new heather for the room at the time of the complaint was impossible. Also, we agreed to reimburse the cost of a one night stay regardless our cancelation policies in order to keep you satisfied. BR José Muñoz

10/10 – Uitstekend

Crystal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
CDMX gal pal getaway!
Our trip at Felix Boutique Apartments couldn't have been more perfect. We stayed in the standard King Bed room on the 7th floor which was next to the gym and roof deck. Room was clean, bed was very comfortable and it was nice to have our own private balconies. Decor of the hotel is very stylish and feels brand new. WiFi always worked. There is someone onsite (security) 24/7 and they are always very helpful. The continental breakfast was a nice touch! The location is close to so many restaurants and bars, I would love to come back and rent the larger suites with a group of friends.
4 nachten verbleven in september 2018
Reactie van Team Viadora op 2 okt 2018
Thank you for your five-star review! Thanks also for your kind words about our location, views, rooms, staff and more! Please come back and see us again soon!

10/10 – Uitstekend

Geverifieerde reiziger

The best best hotel ever
4 nachten verbleven in augustus 2018
Reactie van Ileana Zamora op 4 sep 2018
Thank you very much for your kind review. We're so happy to hear that you enjoyed your time with us. We hope to welcome you back again soon!

10/10 – Uitstekend

Alyssa

The best place to stay in La Condesa!
We had the best stay at Viadora! The staff is so friendly and helpful! The rooms are clean, spacious, and well decorated! The apartments are in a great location in La Condesa as well. Walking distance to lots of cafes, restaurants, and bars! We would recommend anyone to stay here! We are so hoping we can make another trip back and stay at Viadora again!
3 nachten verbleven in augustus 2018
Reactie van Ileana Zamora op 28 aug 2018
Alyssa, Thank you very much for the lovely feedback that you have give us following your stay. I am very happy to hear that you enjoyed your stay with us and enjoyed the location, cleanliness, staff , etc. We look forward to welcoming you back again soon

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juli 2018
Reactie van Ileana Zamora op 17 aug 2018
Thank you for your five-star review. Please come back and visit us soon; you always are welcome here.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderfully kind staff. Fantastic location for a neighbourhood feel, across the street from a coveted cafe/lunch spot with an express window which is super convenient. Rooftop patio and gym is awesome. Each unit is well thought through and designed perfectly. Just wish there was a/c in each of the rooms.
4 nachten verbleven in mei 2018
Reactie van Ileana op 12 jun 2018
Thank you very much for your kind review. We're so happy to hear that you enjoyed your time with us and we appreciate your feedback as well. We hope to welcome you back again soon!

10/10 – Uitstekend

Julio

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente alojamiento y ubicación en La Condesa
Excelente localización en Hipódromo Condesa, cercano a restaurantes y pequeñas tiendas, lugar muy bueno para caminar con poco trafico comparado a otras areas del DF. Buen servicio y un alojamiento fenomenal.
Reactie van Ileana Zamora op 5 mei 2018
Gracias por tu comentario Julio. Nos complace saber que disfrutó su estadía. Agradecemos sus amables palabras sobre nuestra ubicación y servicio. ¡Esperamos poder recibirlos nuevamente!

10/10 – Uitstekend

Ashleigh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing location. Great hosts.
Location was perfect. Very walkable with lots of great food, bars and gardens near by.
4 nachten verbleven in december 2017
Reactie van Ileana Zamora op 31 jan 2018
On behalf of the Viadora team, thank you again for choosing our residence. We hope to see you again soon!

10/10 – Uitstekend

Jorge andres

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2018
Reactie van Ileana Zamora op 31 jan 2018
On behalf of the Viadora team, thank you again for choosing our residence. We hope to see you again soon!