Hotels in de buurt van Merle Hay Mall (Des Moines)

'Great Staff'

'Room was not clean. Shower was nasty. Bathroom door was splintered on the bottom with no lock. Toilet was so small and short, it was hard to even get up from. Tv remote was broken. Direct tv package was barely a service. Most channels were not available. Breakfast was bad. Sloppy scrambled eggs..runny gravey and sausage linka that tasted terrible.'

'Room was ok, no elevator, I was on the 2nd floor. '

'Receptionist did not know basic questions and false about what was down/not working for example the pool area. Receptionist also was not very well versed when talking about the the facilities breakfast. Instead of just being positive she said, “ look it is not that all it is cracked up to be.” Was very concerned when our room we booked we couldn’t get into but it wasn’t even ready once they got in. Also WiFi a basic amenity in 2026 did not work and tv didn’t also. Never been to a hotel where the...

'The cleanest motel room i have ever been in and the breakfast was one of the best also. The staff were very friendly and i love the check in on you text received not too long after we were up in our room.'

'Overall great place '

'This hotel was a great pleasure. Wonderful staff, clean and made to order breakfast (for 11buckos) just do it. You deserve it. Its what every hotel should make an effort to be. Thank you.'

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'Very clean room, friendly staff.'

'Great stay. Clean room, great bed, plenty of towels, nice night ight in bathroom. Shower had shampoo/conditioner bottles. Parking is free. Breakfast was typical hotel stuff but plenty of variety. Area was kept clean. Pool & hot tub were very nice too.'

'Always friendly and helpful staff'

'Property was being renovated or would have gotten five stars. Staff and management great!'

'Beyond expectations! Super property and staff.'

'This property is extremely well kept with great decor. The check in lady was super friendly and explained everything one could need to know. The room was very clean and decorated uniquely. The pool was good sized. Hot to was shut down for repair, but that happens. No big deal. The breakfast is very good and the staff keeps everything full, clean, and straightened. They take pride. Half way home, I remembered that I left a new shirt in our room. We called the lodge and Jen sent...

'Super clean, sleek modern room. Check-in was easy and we love the digital key available through the app. Zach, the bartender took great care of us. Delicious dinner as well. We will stay again!'

'I really liked this property, up to date, clean and nice staff. Big pool and nice rooms. '

'The bathroom had an ant problem. Stains on the bed linens with hairs. No one was ever at the front desk or answered the phone. '

'For the price, this was a nice room and worked well for what we needed. '