Hotels in de buurt van Merle Hay Mall (Des Moines)

'Great breakfast, super location.'

'The location is good but both rooms I had smelled like cigarettes and took about 13 hours to get rid of the odor. Once that was gone the room was fine.'

'The light bulb was out on one of the lamps, the chair was dirty and not clean, and the entire place besides the lobby smelled like marijuana. When we accidentally left something important behind, the staff refused to go look in the room for an hour. I understand not being able to go immediately but the fact t that they waited an hour is ridiculous.'

'I will start by saying the staff was incredibly kind and helpful so 5 stars to them! But, the property was awful. The 1st room we were placed in was COVERED in mold, the bed, couch and air conditioner all had mold all over them. The room smelled awful, I assume due to mold. The elevator also smelled very badly. I am sure its hard to keep moisture out as it has a water park inside the hotel. I took pictures of the mold and the staff promptly got us into another room. That room was better but...

'Great stop, perfect room'

'It was quiet. The bed was decent. It was a bit rundown.'

'Staff was friendly and breakfast was good.'

'Beautiful, comfortable and clean hotel, from the lobby to guest rooms! Great amenities including a full hot delicious breakfast! Wonderful staff that is accommodating to whatever the guests needs may be, as we have enjoyed staying at this location several times over the last few years. You won't be disappointed'

'Very quiet. Nice breakfast. Very friendly staff!'

'What I didn’t like was I woke up to old water on the shower wss told it would be right. It took over 2 hrs. With the way things went it set behind. Pretty badly for the day. Everytime I asked about the situation the manager was never there. Well, he must have been gone the whole time, because for the next 3 days he must not have been there to ask us what our concern was. So even when leaving he wasn’t. I would pass on this one. I guess they don’t care about their guests. I also would give the...

'Room was clean and staff was friendly.'

'Standaard kamer, geen vriendelijke mensen en een verschrikkelijk ontbijt. '

'Best hotel experience on my whole trip. Place was very clean and room was very spacious. Breakfast was great and staff was lovely.'