Premier kamer, bubbelbad | Een minibar, een kluis op de kamer, een bureau, verduisterende gordijnen

Beoordelingen van Causeway 353 Hotel

4 out of 5
Causeway 353 Hotel
353 Little Collins Street, Melbourne, VIC

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 413 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 439 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 96 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 30 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 25 van 1003 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rustig en centraal gelegen hotel. Schoon en heel betaalbaar.
6 nachten verbleven in maart 2019
Reactie van Sam Tobin - Guest Services op 31 mrt 2019
Dear Guest, Thank you for taking the time to share a review on your recent stay with us. I am delighted to hear that you found your room to be clean, quiet, and such great value; as you made the most of our central location in relation to all that Melbourne has to offer. I hope that we may have the opportunity to welcome you back again on your next visit to our city. Kind regards, Sam Tobin Guest Services Causeway Hotels

10/10 – Uitstekend

Kelly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this hotel. It is very well priced and a fantastic location. Room was clean, comfortable and very quiet. The staff are professional and make you feel special and spoilt! Shout out to Anita on reception who is one of the loveliest people we’ve ever met. So helpful and kind. She really made an impression on us. I would honestly choose this hotel over the crown for the customer service alone. It was our wedding anniversary and it couldn’t have been more of a perfect stay. Extra bonus was the $16 parking for 2 nights thanks to hotel discount. We’ll be back.
2 nachten verbleven in mei 2024

8/10 – Goed

ABHILASH Krishnan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was budget friendly and safe stay indide the hotel.
4 nachten verbleven in april 2024
Reactie van HD op 10 mei 2024
Dear Abhilash,Thank you for taking the time to review Causeway 353. We are extremely happy to find out that you had a great stay with us during your visit to Melbourne. We are conveniently located right in the heart of the city center within close proximity to all major attractions and fall within the free tram zone. Thank you again for taking the time to provide your feedback and we sincerely hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaGeneral Manager

6/10 – Redelijk

Kazuya

Zakenreiziger
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The location is super. I could get on the tram by only walking 50 meters. But, I stayed 2nd floor , this floor get no sun shine in daytime. And I heard annoying sounds like machine hit something all the day from the direction of bathroom.
2 nachten verbleven in april 2024
Reactie van HD op 10 mei 2024
Dear Kazuya,Thank you for taking the time to review Causeway 353. Guest satisfaction is our top most priority and your feedback is greatly appreciated. Please be assured that we will look into your feedback and rectify any issues accordingly. Thank you again and we hope to welcome you back to Causeway 353 in the near future.Kind regardsHimal De SilvaGeneral Manager

10/10 – Uitstekend

Jacqueline, WARWICK

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really great little city centre hotel located just behind a main street in walking distance of sights and the free tram service. Clean, with plenty power points and wi-fi. Staff could not have been more helpful, and let us leave bags, and use a room to change for a late departure. Husband left jeans in wardrobe and they have arranged to send on to us. Plenty restaurants in surrounding area, or across the river in the arts complex
2 nachten verbleven in april 2024
Reactie van HD op 21 apr 2024
Dear Jacqueline,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. We have a young and energetic team who goes above and beyond to meet our customer needs and I will make sure that they are recognized for their great service.We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaGeneral Manager

10/10 – Uitstekend

Pedro

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good hotel! Highly recommend!
4 nachten verbleven in maart 2024
Reactie van HD op 3 apr 2024
Dear Pedro,Thank you for taking the time to review "The Howey" by Causeway Hotels. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaGeneral Manager

8/10 – Goed

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good location for shopping. Room was clean and comfortable .
1 nacht verbleven in maart 2024
Reactie van HD op 15 mrt 2024
Dear James,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaGeneral Manager

10/10 – Uitstekend

Bruno

Positief: Netheid, voorzieningen
I highly recommend Causeway we were treated so well and it’s the best hotel for me . Great location clean convenient location and amazing staff xxx
3 nachten verbleven in januari 2024
Reactie van HD op 29 jan 2024
Dear Bruno,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. We have a young and energetic team who goes above and beyond to meet our customer needs and I will make sure that they are recognized for their great service.We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

8/10 – Goed

D

Reisde met een groep
Positief: Netheid, personeel en service
Winning location
While not the ‘fanciest’ of hotels I have stayed here a number of times due to the excellent location. Would stay again for the same reason
3 nachten verbleven in januari 2024
Reactie van HD op 29 jan 2024
Dear D,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

8/10 – Goed

Mark

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
2 nachten verbleven in januari 2024
Reactie van HD op 29 jan 2024
Dear Mark,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

8/10 – Goed

Deborah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
clean, quiet, convenient, comfortable
4 nachten verbleven in januari 2024
Reactie van HD op 24 jan 2024
Dear Deborah,Thank you for taking the time to review Causeway 353 Hotel. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

6/10 – Redelijk

Daniel

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great Place
I love this hotel - I have been here a number of times and I really recommend it. The rooms are beautiful, the staff are friendly - you on a quiet street but in such a great location to all the places. 5 mins walk from flinders street. The key improvements that need to be made The fire alarm panel went off twice in a morning because 1) the kettle triggered the fire alarm, and secondly the switch to the bath from shower to shower did not work which generated a lot off steam. So after numerous calls to my room and the staff coming to see I still did not get any feedback on the issue or any satisfactory resolution bar from the change of kettle in the room I also think the cards to access the room do not work well I had spent several times getting a replacement card in my visit which I was unhappy about - staff say they are sensitive but I just think they are ineffective.
8 nachten verbleven in januari 2024
Reactie van HD op 29 jan 2024
Dear Daniel,Thank you for taking the time to tell us about your experience at the Causeway 353. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Causeway Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Himal De SilvaDirector Business Development & Marketing

8/10 – Goed

Alan

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Staff were great. Facilities average and lighting poor.
3 nachten verbleven in januari 2024
Reactie van HD op 22 jan 2024
Dear Alan,Thank you for taking the time to review Causeway 353. Guest satisfaction is our top most priority and your feedback is greatly appreciated. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again and we hope to welcome you back to Causeway 353 in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 – Uitstekend

Paicy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location! Friendly and helpful staff. A real gem in the heart of Melbourne CBD! Well stay there again.
5 nachten verbleven in januari 2024
Reactie van HD op 22 jan 2024
Dear Paicy,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 – Uitstekend

Jenny

2 nachten verbleven in januari 2024
Reactie van HD op 6 feb 2024
Dear Jenny,Thank you for taking the time to review Causeway 353. Our promise to our guests is to provide an unforgettable experience in all aspects of hospitality and we are extremely pleased that we were able to deliver on our promise. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 – Uitstekend

Inthira

2 nachten verbleven in december 2023
Reactie van HD op 30 jan 2024
Dear Inthira,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 – Uitstekend

regina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were particularly lovely, friendly and polite. I'd definately stay here again. Rome were a little smaller than I expected but otherwise just lovely
3 nachten verbleven in januari 2024
Reactie van HD op 9 jan 2024
Dear Regina,Thank you for taking the time to review Causeway 353. We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 – Uitstekend

sylvie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is probably the best value for money hotel I’ve stayed in. The bed was comfortable enough, room quiet and clean. I really can’t fault it. Plus I got one of the best coffee’s of my life at Louis (next door).
1 nacht verbleven in januari 2024
Reactie van HD op 9 jan 2024
Dear Sylvie,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 – Uitstekend

Gillian

1 nacht verbleven in december 2023
Reactie van HD op 27 dec 2023
Dear Gillian,Thank you for taking the time to review "The Howey" by Causeway Hotels. We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcome you back to The Howey in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 – Uitstekend

Shuri

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van HD op 19 dec 2023
Dear Shuri,Thank you for taking the time to review Causeway 353. Our promise to our guests is to provide an unforgettable experience in all aspects of hospitality and we are extremely pleased that we were able to deliver on our promise. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 – Uitstekend

Brett

Reisde met partner
1 nacht verbleven in december 2023
Reactie van HimalD op 17 dec 2023
Dear Brett,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van HimalD op 11 dec 2023
Dear Valued Guest,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 – Uitstekend

EVOL

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My home away from home in the Melbourne CBD.
Excellent service, friendly staff, extremely comfortable room, perfect central location- what more could you want.
2 nachten verbleven in december 2023
Reactie van HimalD op 11 dec 2023
Dear EVOL,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We are truly grateful to you for the loyalty shown towards Causeway hotels. We have opened our lifestyle brand "The Howey" from 1st of November and would like to welcome you to indulge in a truly authentic Melbourne experience "It’s How to Melbourne". Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regardsHimal De SilvaDirector Business Development & Marketing

8/10 – Goed

Olivia

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van HimalD op 6 dec 2023
Dear Olivia,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

8/10 – Goed

Carrie-anne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location
Staff are very friendly and the room was comfortable, however, the pillows were a bit hard. location is perfect being so close to everything, would definitely stay again.
2 nachten verbleven in november 2023
Reactie van HimalD op 6 dec 2023
Dear Carrie-anne,Thank you for taking the time to review Causeway 353. It is always a pleasure to receive positive feedback and your feedback regarding our offering is greatly appreciated. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 – Uitstekend

Daniel

4 nachten verbleven in november 2023
Reactie van HimalD op 6 dec 2023
Dear Daniel,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

6/10 – Redelijk

Katherine

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Staff were a little frosty and not particularly friendly. Car parking for our 2.2m car was right next door but staff had no idea about this. They sent us to two other car parks which did not have the height clearance. Would stay again purely due to location and the great restaurants and cafes close by.
2 nachten verbleven in november 2023
Reactie van HimalD op 1 dec 2023
Dear Katherine,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. Please be assured that we will look into your feedback regarding the lack knowledge by our staff in order to provide a better service to all our guests in the future. Thank you again for the valuable feedback and we hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 – Uitstekend

anne

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super comfortable bed
1 nacht verbleven in november 2023
Reactie van HimalD op 1 dec 2023
Dear Anne,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 – Uitstekend

Douglas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everyone was eager to help with whatever they could. This aspect was beyond expectations.
1 nacht verbleven in november 2023
Reactie van HimalD op 6 dec 2023
Dear Douglas,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. We have a young and energetic team who goes above and beyond to meet our customer needs and I will make sure that they are recognized for their great service.We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 – Uitstekend

Goldie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great!
Reactie van HimalD op 23 nov 2023
Dear Goldie,Thank you for taking the time to review Causeway 353. Guest satisfaction is our topmost priority, and we are extremely happy that you were satisfied with your recent stay at our property. Our promise is to create lasting memories for all our customers. Thank you again for taking the time to review Causeway 353 and we hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

6/10 – Redelijk

Michele

Positief: Netheid, personeel en service
3rd and final stay
This was our 3rd time staying here and unfortunately was the worst of each trip. It feels tired, we only were given 1 towel each per traveller where 2 each would have probably saved staff servicing our room each day. The bed was largely uncomfortable, had a massive ridge in the middle. The middle elevator didn’t work for our level so made it tricky to get back to our room. We had a small voucher for the minibar, the qr code to scan for the mini bar menu didn’t work (link wasn’t to anything valid). We weren’t greeted with ‘thank you for staying with us’ on departure. It is all small things but they add up to our overall experience. Unfortunately will be the last time we stay here.
3 nachten verbleven in november 2023
Reactie van HimalD op 23 nov 2023
Dear Michele,Thank you for taking the time to tell us about your experience at the Causeway 353. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Causeway Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Himal De SilvaDirector Business Development & Marketing

10/10 – Uitstekend

sally

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2023
Reactie van HimalD op 12 nov 2023
Dear Sally,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

8/10 – Goed

Lorraine

Positief: Netheid, voorzieningen
Close to malls, department stores, trams, theatres. Hotel is in a buzzing lane during day but at night its scarily empty of all food shops but you only have to walk (sprint?) for a few seconds in dark to get to hotel from either end of Equitable Lane. I liked my comfortable hotel room. Free hotel slippers. Staff were kind.
6 nachten verbleven in oktober 2023
Reactie van HimalD op 8 nov 2023
Dear Lorraine,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 – Uitstekend

nelson, rego park

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
liked everything
6 nachten verbleven in oktober 2023
Reactie van HimalD op 1 nov 2023
Dear Nelson,Thank you for taking the time to review Causeway 353. Our promise to our guests is to provide an unforgettable experience in all aspects of hospitality and we are extremely pleased that we were able to deliver on our promise. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

8/10 – Goed

Nicola

1 nacht verbleven in oktober 2023
Reactie van HimalD op 27 okt 2023
Dear Nicola,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

6/10 – Redelijk

Elizabeth

Reisde met familie
Negatief: Voorzieningen
Didn’t have a safety mat in bath, no tea bags supplied on first two days, then only 2 each day afterwards. No light over mirror to put makeup on. No hair dryer supplied. Very central location. Beds and pillows could have been more comfortable, and perhaps a king single bed. Probably wouldn’t stay there again.
4 nachten verbleven in oktober 2023
Reactie van HimalD op 27 okt 2023
Dear Elizabeth,Thank you for taking the time to tell us about your experience at the Causeway 353. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Causeway Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Non-slip bath mats are provided on a request basis and tea and coffee are replenished on a daily basis by our housekeeping team, our friendly staff would have been more than happy to provide you these items on request as well.We appreciate your sharing your concerns, and it is our sincere hope that you will give us the opportunity to better serve you in the near future.Sincerely,Himal De SilvaDirector Business Development & Marketing

10/10 – Uitstekend

Markus

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good location. Pretty walkable all around if you want to get somewhere in the CBD. A little bit disappointing that I couldn't get a check-out later than 11am.
2 nachten verbleven in oktober 2023
Reactie van HimalD op 23 okt 2023
Dear Markus,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. We would have loved to offer you a late check-out beyond 11am but since the arrival rooms have to be ready by 2pm we were not able to honor your request. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 – Uitstekend

Tracey

1 nacht verbleven in oktober 2023
Reactie van HimalD op 22 okt 2023
Dear Tracey,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

8/10 – Goed

John

1 nacht verbleven in oktober 2023
Reactie van HimalD op 10 nov 2023
Dear John,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you enjoyed your stay at our property. Guest satisfaction is our number one priority. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 – Uitstekend

EVOL

1 nacht verbleven in oktober 2023
Reactie van HimalD op 19 okt 2023
Dear Evol,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

6/10 – Redelijk

Grace Hie

3 nachten verbleven in oktober 2023
Reactie van HimalD op 15 okt 2023
Dear Grace,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 – Uitstekend

Christine

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great clean , convenient location when you need to be in the city :)
1 nacht verbleven in september 2023
Reactie van HimalD op 12 okt 2023
Dear Christine,Thank you for taking the time to review Causeway 353. Guest satisfaction is our top most priority and we are extremely happy to find out that you were satisfied with your recent stay at our hotel. We will be opening our lifestyle brand "The Howey" in the coming weeks and would like to welcome you to indulge in a truly authentic Melbourne experience "It’s How to Melbourne". The Howey is also located on Little Collins street with easy access to all major attractions and located within the free tram zone. Thank you for choosing to stay with us and we sincerely hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

8/10 – Goed

Andreas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van HimalD op 5 okt 2023
Dear Andreas,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 – Uitstekend

chee waì

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient
6 nachten verbleven in september 2023
Reactie van HimalD op 25 sep 2023
Dear Chee,Thank you for taking the time to review Causeway 353. It gives us great pleasure to have been able to welcome you back to our property after 15 years. Guest satisfaction is our number one priority and we are really pleased to find out that you were satisfied with your recent stay with us. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

8/10 – Goed

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van HimalD op 25 sep 2023
Dear Mark,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

6/10 – Redelijk

Craig

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in was annoying - 2 rooms booked. One was under 17 year old daughters name. Was told needed to change booking with wotif - which was not easy on a Friday night. Told to stand away from reception desk and come back when changed. Explained wasn’t possible so staff ended up changing to joined rooms which was appreciated.
1 nacht verbleven in september 2023
Reactie van HimalD op 25 sep 2023
Dear Craig,Thank you for taking the time to review Causeway 353. Guest satisfaction is our top most priority and your feedback is greatly appreciated. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please be assured that we will look into your feedback and rectify our processes accordingly. Thank you again and we hope to welcome you back to Causeway 353 in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 – Uitstekend

Daisuke

1 nacht verbleven in augustus 2023
Reactie van HimalD op 10 sep 2023
Dear Daisuke,Thank you for taking the time to review Causeway 353. Our promise to our guests is to provide an unforgettable experience in all aspects of hospitality and we are extremely pleased that we were able to deliver on our promise. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

4/10 – Matig

Genevieve

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Convenient location, clean but average room. Called and emailed about the heating (way too hot for us) but no matter what we did the temp wouldn’t drop below 20. Couldn’t sleep. Checked out early, no one asked if we enjoyed our stay.
1 nacht verbleven in augustus 2023
Reactie van HimalD op 14 aug 2023
Dear Genevieve,Thank you for taking the time to tell us about your experience at the Causeway 353. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have tried reaching you on your mobile to personally apologize but have failed to reach you. At Causeway Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Himal De SilvaDirector Business Development & Marketing

10/10 – Uitstekend

Nicky

5 nachten verbleven in augustus 2023
Reactie van HimalD op 14 aug 2023
Dear Nicky,Thank you for taking the time to review Causeway 353. Our promise to our guests is to provide an unforgettable experience in all aspects of hospitality and we are extremely pleased that we were able to deliver on our promise. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

10/10 – Uitstekend

Sarah Catherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, nice room and friendly helpful staff. Would stay again.
3 nachten verbleven in augustus 2023
Reactie van HimalD op 10 aug 2023
Dear Sarah,Thank you for taking the time to review Causeway 353. We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regardsHimal De SilvaDirector Business Development & Marketing