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Beoordelingen van LUXE In Venice - The Venice Residences

3 out of 5
LUXE In Venice - The Venice Residences
Caruso Twr The Venice Luxury Residences, Condo, 8 Venetia Drive, Mckinley Hill, Taguig, Manila

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 235 van 463 beoordelingen" "
Gastenscore: 8 - Goed. 132 van 463 beoordelingen" "
Gastenscore: 6 - Redelijk. 49 van 463 beoordelingen" "
Gastenscore: 4 - Matig. 18 van 463 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 29 van 463 beoordelingen" "

8,8/10

Netheid

8,2/10

Personeel en service

8,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Nicole

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
What i like about is the location,the adjacent to venice canal is very convenient
3 nachten verbleven in mei 2024
Reactie van Jen op 24 mei 2024
Dear Guest,Thank you for staying with us and for the nice review. See you again at the property.

10/10 – Uitstekend

John

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I’m on vacation with my girl. We stay here often. Great shopping and restaurants are close by.
1 nacht verbleven in april 2024
Reactie van Jen op 14 mei 2024
Dear Guest,Thank you for your repeat stay with us. See you again at the property.

10/10 – Uitstekend

John

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This is a great place to stay. Everybody is polite and courteous.
3 nachten verbleven in april 2024
Reactie van Jen op 14 mei 2024
Dear Guest,Thank you for staying with us. Hope to see you again at the property.

8/10 – Goed

Richard

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen
Really enjoyed the area and proximity to amenities. The property amenities were well maintained but could use a rental access for equipment. The building staff were friendly and professional. The security was excellent. The condo 17A itself needed upkeep. The wifi was inconsistent and smart TV didn’t work. There was a sewer smell coming from the master suite bathroom. The cleaning staff and property representative was attentive and responded quickly however the above mentioned issues couldn’t be resolved.
4 nachten verbleven in mei 2024
Reactie van Jen op 13 mei 2024
Dear Guest,Thank you for staying with us and addressing your concern. We will do our best to improve it and take action.

8/10 – Goed

Jonathan, Mississauga

Positief: Netheid, staat van de accommodatie en faciliteiten
I was booked at Emanuele Bldg and I had a hard time looking for it, there's no signage or label to identify the bldg.
1 nacht verbleven in mei 2024
Reactie van Jen op 13 mei 2024
Dear Guest,Thank you for staying with us and addressing your concern. we will do our best to improve it.

10/10 – Uitstekend

Quyen, Vancouver

Positief: Netheid, staat van de accommodatie en faciliteiten
Great service
1 nacht verbleven in mei 2024
Reactie van Jen op 8 mei 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

10/10 – Uitstekend

Ronald

Positief: Netheid, staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2024
Reactie van Jen op 8 mei 2024
Dear Guest,Thank you for staying with us and for the nice review. See you again at the property.

8/10 – Goed

Geir Arild

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Didnt like that needed to.book swimming pool. The overall service was good
5 nachten verbleven in april 2024
Reactie van Jen op 6 mei 2024
Dear Guest,Thank you for staying with us. Need to book the use of swimming pool so the admin property can see who is using it. We hope for your understanding.Hope to see you again at the property.

10/10 – Uitstekend

RONALD VINCEE

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Perfect for all ages. Lots of fun activities in the area. Beautiful place and views.
1 nacht verbleven in april 2024
Reactie van Jen op 6 mei 2024
Dear Guest,Thank you for staying with us and for the nice review. See you again at the property.

6/10 – Redelijk

WILLIAM

1 nacht verbleven in april 2024
Reactie van Jen op 24 mei 2024
Dear Guest,Thank you for staying with us and for the nice review. See you again at the property.

2/10 – Ontzettend slecht

Maria My Thanh, Stockton

1 nacht verbleven in april 2024
Reactie van Jen op 2 mei 2024
Dear Guest,Thank you for staying with us. Sorry we didn't meet your standard and you were unhappy with our service. We will do our best to improve our service.

6/10 – Redelijk

Annabelle

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Jen op 2 mei 2024
Dear Guest,Thank you for staying with us. Hope to see you again at the property.

8/10 – Goed

Melvin

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Awesome place pretty much close to everything you need…
2 nachten verbleven in april 2024
Reactie van Jen op 23 apr 2024
Dear Guest,Thank you for staying with us and for the nice review. See you again at the property.

8/10 – Goed

Sheilah

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Jen op 23 apr 2024
Dear Guest,Thank you for staying with us. See you again at the property

6/10 – Redelijk

Rosemarie, LAS VEGAS

Reisde met familie
Parking is very confusing. This property has 7 towers and no clear signs. We finally found our tower, but had to wait for a while for our host to arrive.
1 nacht verbleven in april 2024
Reactie van Jen op 22 apr 2024
Thank you for staying with us. We will do our best to improve our service. See you again at the property.

6/10 – Redelijk

Rose

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Great location! Perfect view! Big rooms with comfortable beds, clean linens, comfy pillows. The pool was amazing! Great easy access to the mall. Downside...the entire apartment smells like sewer...not a little - alot!! We had to buy roll on essential oil to put under our noses. Awful! They obviously are aware because there were like 10 air fresheners - but not really able to cover the smell. Communication was ok. They took about 30 minutes to arrive upon check in so we had to wait in the lobby. Also we needed a blanket exchanged for a clean one and they tried to charge us 800 pesos. Basically - amazing place that has a problem with the water system.
2 nachten verbleven in april 2024
Reactie van Jen op 19 apr 2024
Dear Guest,Thank you for staying with us and addressing your concern. We will notify also admin of the property about the smell from water system,

10/10 – Uitstekend

Alvin, Center Line

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great service and communication. Stunning view from my room.
2 nachten verbleven in april 2024
Reactie van Jen op 17 apr 2024
Dear Guest,Thank you for staying with us and for the good review.See you again at the property.

10/10 – Uitstekend

Ria

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything is good except host did not allow extra person even though we ae willing to pay
2 nachten verbleven in april 2024
Reactie van Jen op 15 apr 2024
Dear Guest,Thank you for staying with us. Sorry for that, but hope for your understanding as we follow only rule from admin of the property to avoid also penalty.

10/10 – Uitstekend

Randolph H

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place we will come back.
2 nachten verbleven in april 2024
Reactie van Jen op 8 apr 2024
Dear Guest,Thank you for staying with us. See you again at the property.

10/10 – Uitstekend

Alex

Positief: Netheid, staat van de accommodatie en faciliteiten
It’s a nice place to eat and chill with yourself or with somebody else and a big huge bed that comes with the room
4 nachten verbleven in maart 2024
Reactie van Jen op 12 apr 2024
Dear Guest,Thank you for staying with us and for the nice review. See you again at the property.

8/10 – Goed

Rowena

Positief: Netheid, staat van de accommodatie en faciliteiten
Every is in a walking distance but he pillow in the bed is to high maybe a little softer and smaller
3 nachten verbleven in maart 2024
Reactie van Jen op 29 mrt 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

10/10 – Uitstekend

Kevin Troy

Positief: Netheid, staat van de accommodatie en faciliteiten
Great
9 nachten verbleven in maart 2024
Reactie van Jen op 29 mrt 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

2/10 – Ontzettend slecht

pajet

Negatief: Netheid
We rented this condo because there were 6 of us and the hotel advertised: minimum of 4 maximum of 6. But when checking in, they told us that only 4 could stay, so we had to get another room and be charged extra. We had the contract stating "max of 6," but apparently this hotel does not honor the contract and tried to get money from unsuspecting visitors like us. They were not honest; they scammed us.
Reactie van Jen op 27 mrt 2024
Dear Guest,Thank you for staying with us and sorry for the miss understanding. Were not scam, we just follow the rule. But in the first place you book 2person only to our 2br unit.

10/10 – Uitstekend

Livia

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
nice room and clean!!
3 nachten verbleven in maart 2024
Reactie van Jen op 25 mrt 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

10/10 – Uitstekend

Gene

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We Loved it!
2 nachten verbleven in maart 2024
Reactie van Jen op 18 mrt 2024
Dear Guest,Thank you for staying with us and an awesome review.See you again at the property.

8/10 – Goed

Imelda

1 nacht verbleven in maart 2024
Reactie van Jen op 5 apr 2024
Dear Guest,Thank you for staying with us and for the Good review. See you again at the property.

8/10 – Goed

Sunghun

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Good. I want to visit next trip.
3 nachten verbleven in maart 2024
Reactie van Jen op 11 mrt 2024
Dear Guest,Thank you for staying with us and for the good review.See you again at the property.

8/10 – Goed

KENNEDY

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Beautiful scenery on 19th floor. Was not accommodating to extra quest.
1 nacht verbleven in februari 2024
Reactie van Jen op 4 mrt 2024
Dear Guest,Thank you for staying with us and for the nice review. Sorry we cannot accommodate extra guest as we follow the rule of the building admin to prevent violation.See you again at the property

10/10 – Uitstekend

Jeff

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Jen op 4 mrt 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

8/10 – Goed

Eleanor

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property itself is very nice and spacious. It’s very close to the Grand canal mall; there are many restaurant choices. The king bed is comfortable. The twin bed however is very hard and uncomfortable. The internet is very slow. We could not watch tv or you tube because of poor connection. It was very hard to locate the tower that were supposed to occupy because the towers did not have any signs. We had to go to different lobbies. The overall impression was very good. When we found the place the staff were friendly and nice. I recommend the place.
1 nacht verbleven in februari 2024
Reactie van Jen op 28 feb 2024
Dear Guest,Thank you for staying with us and for the nice review. Well appreciated. We will do our best also to improve our service.

8/10 – Goed

Hiroaki

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Jen op 26 feb 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

10/10 – Uitstekend

IMELDA, MOUNTBELLEW

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent place to stay. Love it.
1 nacht verbleven in februari 2024
Reactie van Jen op 26 feb 2024
Dear Guest,Thank you for staying with us and for the good review.See you again at the property.

10/10 – Uitstekend

rendeau

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
The rooms were very clean, comfortable and complete with basic things that travelers need. Place is accessible and location is practical since it’s right next to the Grand Canal mall and other shops. Kuya Jobert was outstanding! From when we checked in, during our stay, and at check out. He’s dependable, respectful, and efficient. Will surely stay in Luxe Residences again in our future travels.
2 nachten verbleven in februari 2024
Reactie van Jen op 23 feb 2024
Dear Guest,Thank you very much for staying with us and for the good review. It our pleasure to serve you. See you again at the property.

10/10 – Uitstekend

Maria

Positief: Netheid, staat van de accommodatie en faciliteiten
Staff are helpful
1 nacht verbleven in februari 2024
Reactie van Jen op 22 feb 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

10/10 – Uitstekend

edita

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Easy to communicate with the property management, nice place and amenities. Convenient to all options,
2 nachten verbleven in februari 2024
Reactie van Jen op 20 feb 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

8/10 – Goed

Aileen, Brooklyn

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Near shopping mall and restaurant
1 nacht verbleven in februari 2024
Reactie van Jen op 20 feb 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

10/10 – Uitstekend

Vanessa

2 nachten verbleven in februari 2024
Reactie van Jen op 25 mrt 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

10/10 – Uitstekend

Nadallaina, Covington

Positief: Netheid, staat van de accommodatie en faciliteiten
Huge Bed spaces. Friendly staff. Good amenities. Slow wifi
5 nachten verbleven in februari 2024
Reactie van Jen op 20 feb 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

8/10 – Goed

Maxima

Positief: Netheid
Close to shopping and restaurants.
1 nacht verbleven in februari 2024
Reactie van Jen op 20 feb 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

8/10 – Goed

Jimmy

4 nachten verbleven in februari 2024
Reactie van Jen op 16 feb 2024
Dear Guest,Thank you for staying with us. See you again at the property.

6/10 – Redelijk

Maria

Reisde met familie
Positief: Netheid, voorzieningen
lobby staff/receptionist never smiles, and was eating, had food in hr mouth while talking to us.
1 nacht verbleven in februari 2024
Reactie van Jen op 16 feb 2024
Dear Guest,Thank you for staying with us. We would like to inform you that the lobby staff is not connected to Luxe in Venice!They are there for all the unit owner and not for the air bnb.Sorry for this. But rest assured that are staff is well trained to accept guest.Once again. Thank you very much for staying with us.

10/10 – Uitstekend

Emellie

2 nachten verbleven in februari 2024
Reactie van Jen op 13 feb 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

10/10 – Uitstekend

Roberto

Positief: Netheid, staat van de accommodatie en faciliteiten
Clean
6 nachten verbleven in januari 2024
Reactie van Jen op 12 feb 2024
Dear Guest,Thank you for staying with us and for the nice review. See you again at the property.

2/10 – Ontzettend slecht

Ping

Negatief: Staat van de accommodatie en faciliteiten
There was a bad smell coming from the kitchen sink , leaking bidet , I have cancelled my second night stay and they have kindly refunded my money.
2 nachten verbleven in februari 2024
Reactie van Jen op 12 feb 2024
Dear Guest,Sorry for the inconvenience we cause you. We will do our best to improve our service.

8/10 – Goed

Harold

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
They didn't offer water 2 bottles only 4 cream and 4 sugar a day .and no shuttle drop off only pickup.had leaky bathroom rear end washer and shower head hose. But very nice stay .
2 nachten verbleven in februari 2024
Reactie van Jen op 9 feb 2024
Dear Guest,Thank you for staying with us and sharing your thought about us. We will do further action to improve it.Thank you very much!

10/10 – Uitstekend

eugenio

Reisde met familie
Positief: Netheid, comfort kamer
7 nachten verbleven in januari 2024
Reactie van Jen op 8 feb 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

10/10 – Uitstekend

Stuart

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
A unique experience with lots of shopping and eating close by. The pool water was a little bit cool as it is not heated, but only takes a little ti get used to.
3 nachten verbleven in februari 2024
Reactie van Jen op 8 feb 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.

10/10 – Uitstekend

Gil

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great property and area to stay. Very happy with the service and communication.
5 nachten verbleven in februari 2024
Reactie van Jen op 6 feb 2024
Thank you for staying with us and for the nice review.See you again at the property.

8/10 – Goed

Stuart, Nanaimo

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great place we liked the location. Rooms kept really nice, a few things missed . Dish soap to clean dishes, if supplying dishes etc then ahould provide the means to clean . Room cam with bedside table and lamp one of the only places to have such a luxury lol, only thig is their was now light bulb. Didnt like the fact that i had to leave a peice of id at the desk , they should photo copy and give id back . Thata what is done in 5star hotels around the world. Also make sure you have 2000 php cashh to give for a damage deposit it is returned after they inspect room when you check out . Overall a good experience.
4 nachten verbleven in januari 2024
Reactie van Jen op 6 feb 2024
Dear Guest,Thank you for staying with us and for a good review. We will do action to some negative thought that you have with the experience. See you again at the property.

10/10 – Uitstekend

Jacqueline

2 nachten verbleven in januari 2024
Reactie van Jen op 25 mrt 2024
Dear Guest,Thank you for staying with us and for the nice review.See you again at the property.