Hôtel près de Lake Placid (Tyler)

« Our room had water damage in the bathroom and had a musky smell because of it »

« Staff were very helpful. I forgot his name, but the young man that checked me in was very friendly. The moment I walked he engaged in conversation with me, answered all my questions. He is a great representative of your hotel. I was in town with my 8 year old granddaughter, she said we made the right choice with this hotel. I do not like being charged to park, I see no reason to charge someone extra when I am already staying at your property. Being handicapped, I couldn’t park elsewhere...

« The room was clean but there was a very strong marijuana odor outside the rooms. Also, the front desk called the room to, very rudely, tell us only two people were allowed in the room. We were there for a funeral and were trying to be with family. They weren’t staying the night, just visiting, but it was a surprise and just didn’t sit well with us; it felt like we were being constantly being watched. »

« Propreté parfaite! »

« Onsite lounge and restaurant Clean modern space »

« The staff was friendly & the check in process went quickly. The room was large, clean, & comfortable, with a large stall shower in the bathroom. »

« The room was very nice and clean. »

« No continental breakfast, lumited gym, room was infested with bugs. »

« Bathroom door didn’t lock, toilet seat wouldn’t stay up, toilet wouldn’t flush properly, coffee maker wouldn’t work for about 20 minutes. other than those small inconveniences, it was a decent stay. »

« Les employés sont très gentils et professionnel. Côté hygiène, nous avons trouvés des insectes dans notre chambre, dont une coquerelle... Nous avons été changés de chambre dès que nous avons avisés la réception, mais l'expérience était désagréable vu la situation »

« Security was a risk. Two guest were given codes to the same room. »

« Need work »

« Proximité de l'établissement des magasins et des activités, propreté des lieux, courtoisie du personnel, prix abordable, déjeuner correct, café en soirée très apprécié. »

« Yes several stores to shop and NO pool was shut down. The hotel inside had construction. Breakfast ok no sausage. »

« Very uncomfy »

« Manager and staff are very friendly and welcoming. Not our first stay and will stay again. Very quiet and peaceful. Also, very safe feeling. »