Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 900 van 1452 beoordelingen" "
10 - Uitstekend
900
Gastenscore: 8 - Goed. 290 van 1452 beoordelingen" "
8 - Goed
290
Gastenscore: 6 - Redelijk. 135 van 1452 beoordelingen" "
6 - Redelijk
135
Gastenscore: 4 - Matig. 72 van 1452 beoordelingen" "
4 - Matig
72
Gastenscore: 2 - Ontzettend slecht. 55 van 1452 beoordelingen" "
2 - Ontzettend slecht
55
9,0/10
Netheid
9,0/10
Personeel en service
8,6/10
Voorzieningen
8,6/10
Staat van de accommodatie en faciliteiten
8,6/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Bjorn
31 jan 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bjorn
1 nacht verbleven in januari 2023
Reactie van Chris- Front Office Manager op 4 feb 2023
Thank you so much for taking the time to share your experience with us, I'm so glad we were able to make your stay enjoyable. We hope you come back and visit us here in Paradise soon.
2/10 – Ontzettend slecht
Alexandre
Reisde met partner
14 mei 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property adverse as “adults only” however it had over 50 children running around, dirty pool and pool area, dirty rooms, very outdated hotel, don’t waist your money there. Far from everything fun. No beach area, located on a very busy road.
Alexandre
3 nachten verbleven in mei 2024
Reactie van Nataly op 15 mei 2024
Dear Alexandre, Thank you for choosing to stay with us and for taking time out of your day to provide us feedback on your recent stay!We sincerely apologize for the miscommunication in regards to the adults only advertisement. We are currently family friendly until the end of September. Starting October 1st , 2024, we will be converting to a strictly adults only resort. As for the other issues mentioned above, we sincerely apologize. Our team strives for outstanding customer service and cleanliness. We are sorry to hear that you did not experience this during your stay. We will bring this up to management for further analysis and discussion to better improve our services. We hope that in the future you give us another opportunity to make things right. As well as to ensure that your stay is enjoyable. Until next time, take care!
6/10 – Redelijk
Cassandra, Denver
14 mei 2024
Positief: Netheid
Cassandra
2 nachten verbleven in mei 2024
10/10 – Uitstekend
Mariann
Reisde met familie
13 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very well
Good service great resort
Mariann
1 nacht verbleven in mei 2024
Reactie van Nataly op 14 mei 2024
Dear Mariann,Thank you for choosing to stay with us and for taking time out of your day to provide us feedback on your recent stay! We are thrilled to hear that you enjoyed your time here in Havana and hope to welcome you back in the future! Until next time, take care!
8/10 – Goed
Antonio
Reisde met familie en kleine kinderen
13 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always a good place to stay. The accommodation worked well for our family.
Antonio
4 nachten verbleven in mei 2024
Reactie van Nataly op 14 mei 2024
Dear Antonio,Thank you for choosing to stay with us and for taking time out of your day to provide us feedback on your recent stay! We are thrilled that enjoyed your time here in Havana and hope to welcome you back in the future! Until next time, take care!
10/10 – Uitstekend
Laurie
Reisde met partner
12 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bed was comfy, it was great to have full sized bed pillows, unlike a lot of other hotels.Large, thick bath towels. Included shuttle service to downtown, it was great to park our car and not get back in it until the day we left. Everyone at the front desk were friendly and helpful! We would definitely stay again.
Laurie
3 nachten verbleven in mei 2024
Reactie van Aiko op 13 mei 2024
Dear Laurie, Thank you for staying with us. We appreciate your review and we hope to see you again on your next visit in Key West.
10/10 – Uitstekend
Ashley
Reisde met familie en kleine kinderen
11 mei 2024
Truly amazing staff and property! It’s super clean , people are friendly and the pool is amazing. The staff were so accommodating. I’d recommend everyone to stay here. They truly made my first visit to Florida amazing. Complementary snacks by the pool, a free shuttle down town. Just overall great experience! Thank you !
Ashley
3 nachten verbleven in mei 2024
Reactie van Aiko op 12 mei 2024
Dear Ashley, Thank you for staying with us. We appreciate your feedback and we are glad you had a fantastic time with us.
10/10 – Uitstekend
manuel, Miami Fl
Reisde met familie
11 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved this will be back excellent service
manuel
1 nacht verbleven in mei 2024
Reactie van Aiko op 12 mei 2024
Dear Manuel, Thank you for staying with us. We appreciate your feedback and we are glad you had a fantastic time with us.
8/10 – Goed
Stephen
9 mei 2024
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Nice atmosphere overall.
Stephen
4 nachten verbleven in april 2024
Reactie van Nataly op 11 mei 2024
Dear Stephen,Thank you for choosing to stay with us and for taking time out of your day to provide us feedback on your recent stay! We are thrilled that you enjoyed your time here in Havana! We hope to welcome you back on your next adventure in the Keys! Until next time, take care!
6/10 – Redelijk
Heather
Reisde met familie
6 mei 2024
Negatief: Netheid, voorzieningen
Needed more options for the price of stay.
Heather
3 nachten verbleven in mei 2024
Reactie van Nataly op 7 mei 2024
Dear Heather,Thank you for choosing to stay with us and for taking time out of your day to provide us feedback on you recent stay! We sincerely apologize for any issues you may have experienced here at Havana. We hope to welcome you back on your next adventure in the Keys. Until next time, take care!
8/10 – Goed
Caryn
Reisde met familie
6 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotels property was beautiful. Food truck and bar were delicious. Room was Nice. Balcony had beautifulview of water across the street. Bathroom plumbing was atrocious. Tiolet hard to flush. Shower difficult to operate. No handrail or grab bar in tub/shower. No hair blower in room. Had to request several times.
Caryn
2 nachten verbleven in mei 2024
Reactie van Nataly op 7 mei 2024
Dear Caryn,Thank you for choosing to stay with us and for taking time out of your day to provide us feedback on your recent stay!We are thrilled that you enjoyed your time here in Havana! We sincerely apologize for any issues you experienced here at our property. We will further discuss the issues above with our management team to further improve our service for upcoming guest.We hope to welcome you back on your next adventure in the Keys! Until next time, take care!
10/10 – Uitstekend
Natashia
Reisde met een groep, Reisde met partner
6 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was all very friendly!
Natashia
4 nachten verbleven in mei 2024
Reactie van Nataly op 7 mei 2024
Dear Natashia,Thank you for choosing to stay with us and for taking time out of your day to provide us feedback on your recent stay!We are thrilled that you enjoyed your stay with us and that our staff provided excellent service. We hope to welcome you back on your next adventure in the Keys. Until next time, take care!
8/10 – Goed
Melissa L
Reisde met familie
6 mei 2024
Positief: Netheid, personeel en service en voorzieningen
Overall the property and staff were fantastic! Everyone was so friendly and welcoming. The only downside was the continued humidity in the room that kept most surfaces damp as well as not helping the condition of room floor. Even with that one negative i would definitely recommend the hotel to others and plan to return next year!
Melissa L
3 nachten verbleven in april 2024
Reactie van aiko op 6 mei 2024
Dear Melissa, Thank you for staying with us. Appreciate your review and we'll see you again next year!
6/10 – Redelijk
Megan M
4 mei 2024
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Megan M
4 nachten verbleven in april 2024
Reactie van aiko op 6 mei 2024
Dear Megan, Thank you for staying with us. Appreciate your review and we'll see you again next year!
10/10 – Uitstekend
Richard, Lake Worth
Reisde met partner
3 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Has hard water. Needs a water softener system for the property.
Richard
2 nachten verbleven in april 2024
Reactie van aiko op 4 mei 2024
Dear Richard, Thank you for staying with us. We appreciate your review and we hope to welcome you again in Havana Cabana.
10/10 – Uitstekend
Dawn
Reisde met partner
3 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool and timely shuttle
Dawn
5 nachten verbleven in april 2024
Reactie van Nataly op 3 mei 2024
Dear Dawn,Thank you for choosing to stay with us and for taking time out of your day to provide us feedback on your recent stay!We are thrilled you enjoyed your time here in Havana! We hope to welcome you back on your next adventure in the Keys! Until next time, take care!
8/10 – Goed
Anthony
Reisde met familie
2 mei 2024
Negatief: Staat van de accommodatie en faciliteiten
Floors in room were dirty,general condition of room old and not well maintained.Would not return.
Anthony
2 nachten verbleven in april 2024
Reactie van Nataly op 3 mei 2024
Dear Anthony,Thank you for choosing to stay with us and for taking time out of your day to provide us feedback on your recent stay! We sincerely apologize for any issues experienced here at our property. These issues will be discussed with our management team to improve them for future and returning guests. We hope that in the future you give us another opportunity to demonstrate our improvements and will also ensure your stay is wonderful. Until next time, take care!
10/10 – Uitstekend
Carol
Reisde met familie
2 mei 2024
The staff was very friendly the lobby and the rooms are very clean and the pool area is beautiful and spacious.
Carol
1 nacht verbleven in mei 2024
Reactie van Aiko op 2 mei 2024
Dear Carol, Thank you for your kind words.We're glad you appreciated our kind service during your visit, and we look forward to seeing you again at Havana Cabana.
10/10 – Uitstekend
Patrick, Huber Heights
Reisde met partner
1 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hospitality was the best. Everything was kind and friendly. The best place to get married and honeymoon. Thanks for everything
I want to live in your hotel
Patrick
2 nachten verbleven in april 2024
Reactie van Aiko op 2 mei 2024
Dear Patrick, It was a pleasure hosting you at Havana Cabana!We're glad our friendly staff, and location make your visit memorable.Please come see us again the next time you're in the area.
8/10 – Goed
Leigh
1 mei 2024
Positief: Voorzieningen
The shuttle was amazing
Leigh
3 nachten verbleven in april 2024
Reactie van Aiko op 2 mei 2024
Dear Leigh, It was a pleasure hosting you at Havana Cabana. Please come see us again the next time you're in the area.
10/10 – Uitstekend
Valeriya
Reisde met een groep, Reisde met familie en kleine kinderen
1 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very cozy and beautiful boutique hotel, very nice pool area. Rooms little outdated and small.
Valeriya
2 nachten verbleven in april 2024
Reactie van Aiko op 2 mei 2024
Dear Valeriya, It was a pleasure hosting you at Havana Cabana!We're glad you enjoyed your stay with us. Please come see us again the next time you're in the area.
10/10 – Uitstekend
Bruce
Reisde met partner
1 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay highly recommend this hotel
Bruce
2 nachten verbleven in april 2024
Reactie van Aiko op 2 mei 2024
Dear Bruce, It was a pleasure hosting you at Havana Cabana. We're glad you enjoyed your stay with us.Please come see us again the next time you're in the area.
6/10 – Redelijk
Brandon
Reisde met partner
1 mei 2024
Positief: Personeel en service, voorzieningen
Negatief: Netheid
Our first room had obvious water damage (the floor was peeling up and it had a very musty smell). Unfortunately we got in after the manager left for the day, so it had to wait until the following morning to get resolved. The manager moved us to another room the next day, but we shouldnt have had to wait.
Brandon
4 nachten verbleven in april 2024
Reactie van Aiko op 2 mei 2024
Dear Brandon, Thank you for offering feedback about your recent experience at our hotel.We're sorry you were disappointed with our service.Your comments are important to us, and we'll use them as we continuously work to improve communication with our guests.Please allow us to host you again should you return to Havana Cabana.
10/10 – Uitstekend
Julie
Reisde met familie
30 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful property, great shuttle to downtown and friendly staff. Would recommend!
Julie
2 nachten verbleven in april 2024
Reactie van Aiko op 1 mei 2024
Dear Julie, Thank you for your excellent review.It's always a pleasure to host you. We hope to see you again on your next visit in Key West.
10/10 – Uitstekend
Robert
29 apr 2024
Positief: Netheid, personeel en service en voorzieningen
The pool and courtyard was beautiful, food was delicious, bar and staff was very nice, great service. We enjoyed our stay.
Robert
1 nacht verbleven in april 2024
Reactie van Aiko op 1 mei 2024
Dear Robert, Thank you for your excellent review.It's always a pleasure to host you. We hope to see you again on your next visit in Key West.
10/10 – Uitstekend
Ela, West Bloomfield
28 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel with a wonderful pool. Clean and comfortable room. Wonderful shuttle service to and from the city, which is a wonderful bonus Will definitely recommend or stay there again in the future
Ela
2 nachten verbleven in maart 2024
Reactie van Aiko op 1 mei 2024
Dear Ela, Thank you for your excellent review.It's always a pleasure to host you. We hope to see you again on your next visit in Key West.
10/10 – Uitstekend
Nathan
28 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The service was the best part. Friendly, accommodating, and professional.
Nathan
2 nachten verbleven in april 2024
Reactie van Aiko op 1 mei 2024
Dear Nathan, Thank you for your excellent review.It's always a pleasure to host you. We hope to see you again on your next visit in Key West.
10/10 – Uitstekend
Marilyn
Reisde met een groep, Reisde met partner
28 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay and the shuttle to and from duval was nice! Jackie was an excellent driver and made great recommendations. We would definitely stay here again!
Marilyn
2 nachten verbleven in april 2024
Reactie van Aiko op 1 mei 2024
Dear Marilyn, Thank you for your excellent review.It's always a pleasure to host you, and we sincerely appreciate your continued loyalty.We can't wait to welcome you back for another memorable Havana Cabana!
8/10 – Goed
Mark
28 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Mark
3 nachten verbleven in april 2024
Reactie van Aiko op 1 mei 2024
Dear Mark, Thank you for your excellent review.It's always a pleasure to host you. We hope to see you again on your next visit in Key West.
8/10 – Goed
Noemi
Reisde met familie
27 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This little hotel is a hidden gem in Key West! We loved the cozy lobby, the beautiful pool areas with the bar and breakfast trucks and the very friendly, welcoming, and helpful staff! The room was clean. If you go to Key West and look for a small and charming place go to Havana Cabana!
Noemi
1 nacht verbleven in april 2024
Reactie van Aiko op 1 mei 2024
Dear Noemi, Thank you for your excellent review.It's always a pleasure to host you, and we sincerely appreciate your continued loyalty.We can't wait to welcome you back for another memorable Havana Cabana!
10/10 – Uitstekend
jayne, rosemount
Reisde met familie
27 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a great time there.
jayne
2 nachten verbleven in april 2024
Reactie van Aiko op 27 apr 2024
Dear Jayne, Thank you for staying at Havana Cabana! We appreciate your feedback. We hope to see you again next time you visit Key West.
10/10 – Uitstekend
Nicole
26 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Amazing experience from start to finish!
Nicole
5 nachten verbleven in april 2024
Reactie van Aiko op 27 apr 2024
Dear Nicole, Thank you for staying at Havana Cabana! We appreciate your feedback. We hope to see you again next time you visit Key West.
10/10 – Uitstekend
Niels, Yardley
Reisde met familie en kleine kinderen
26 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome, awesome resort. Seriously, not a review junkie. This is a great resort in Key West
Niels
1 nacht verbleven in april 2024
Reactie van Aiko op 27 apr 2024
Dear Niels, Thank you for choosing to stay with us at Havana CabanaWe aim to provide every guest with a wonderful experience, so we're thrilled you enjoyed your overall visit.
10/10 – Uitstekend
Samuel
Reisde met een groep
25 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good group of workers, they provide good and thorough assistance.
Samuel
1 nacht verbleven in april 2024
Reactie van Aiko op 27 apr 2024
Dear Samuel, It was a pleasure to welcome you to Havana Cabana.Our team truly is one of the best in the business, and we appreciate you highlighting the amazing service provided.We look forward to welcoming you back for many more memorable visits.
10/10 – Uitstekend
Susan
25 apr 2024
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Susan
1 nacht verbleven in april 2024
Reactie van Nataly op 26 apr 2024
Dear Susan,Thank you for choosing to stay with us! We are thrilled to hear you enjoyed your time here in Havana! Until next time, take care!
4/10 – Matig
Robert
Reisde met partner
24 apr 2024
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Very busy hotel located on the opposite side of the island from where everyone wants to be. Great shuttle service, but it's located in a commercial area right on a busy highway. Our "ocean" view was really a highway view and we couldn't open the blinds because it's also a "parking lot" view right next to a '57 Chevy where people constantly take photos. The pool area has 14 lounge chairs and the hotel allows people to drop towels on them and never return. Not sure what the pool concierge's job description should be, but the result of this not being policed is that most of the people actually in the pool area had to stair at empty lounge chairs. Really close to a grocery store, if that's important to you.
Robert
4 nachten verbleven in april 2024
Reactie van Nataly op 25 apr 2024
Dear Robert,Thank you for choosing to stay with us and for taking time out of your day to provide us feedback on your recent stay!We sincerely apologize for any issues experienced during your stay here at our property. We will take action with your experience. We hope in the future you give us another opportunity to ensure your stay is wonderful. Until next time, take care!
10/10 – Uitstekend
Meghan
Reisde met familie, Reisde met familie en kleine kinderen
24 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool and bar area is fabulous! We enjoyed wonderful food and drinks and the staff was wonderful. The shuttle allows for easy trips downtown. We opted for the room with a bunk bed and pull out couch for the kids and it worked out great. Hunting for curly tailed lizards and iguanas kept the boys entertained for hours. Our family of four had a blast and we can't wait to return.
Meghan
2 nachten verbleven in april 2024
Reactie van Nataly op 24 apr 2024
Dear Meghan,Thank you for choosing to stay with us and for taking time out of your day to provide us feedback on your recent stay!We are thrilled to hear that you and your family enjoyed your time in Havana! We hope to welcome you back on your next adventure in the Keys. Until next time, take care!
8/10 – Goed
Peter
23 apr 2024
Positief: Netheid
Peter
2 nachten verbleven in april 2024
Reactie van Nataly op 14 mei 2024
Dear Peter,Thank you for choosing to stay with us! We are thrilled you enjoyed your time here in Havana! Until next time, take care!
10/10 – Uitstekend
Jiakuan
23 apr 2024
Jiakuan
2 nachten verbleven in april 2024
Reactie van Aiko op 13 mei 2024
Dear Jiakuan, Thank you for staying with us. We appreciate your review and we hope to see you again on your next visit in Key West.
10/10 – Uitstekend
EDEL
22 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is an amazing place, I loved the vintage style of Cuba. Such an amazing experience
EDEL
2 nachten verbleven in april 2024
Reactie van Aiko op 24 apr 2024
Dear Edel, Thank you for staying with us and for your amazing review. We hope to welcome you again here ion Havana on your next visit in Key West.
4/10 – Matig
Jonathan
Reisde met partner
22 apr 2024
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Anyone who thinks this is a two star Hotel is mistaken. I wouldn’t even give it one
Patios were 6 x 6 with the ventilation from the air conditioner blowing on you
The building was filthy
Jonathan
2 nachten verbleven in april 2024
Reactie van Nataly op 23 apr 2024
Dear Jonathan,Thank you for choosing to stay with us and for taking time out of your day to provide us feedback on your recent stay! We sincerely apologize for any issues you experienced during your stay in Havana. Our team strives for providing outstanding customer service and ensuring property needs are fulfilled. We are sorry that you did not see that during your stay with us. We hope that in the future you give us another opportunity to ensure your time in paradise is wonderful. Until next time, take care!
10/10 – Uitstekend
David
Reisde met familie
21 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All of the staff was great ,this property is the best in key west ,from the pool to the bar all great.
David
4 nachten verbleven in april 2024
Reactie van Aiko op 22 apr 2024
Dear David, Thank you for staying with us. We appreciate your great feedback! The whole team can't wait to welcome you back here at Havana!
6/10 – Redelijk
Jenny
Reisde met familie
20 apr 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Free shuttle to downtown was great.
Room (premium king pool side) was good.
DJ by the pool and pool was good.
It's a bit out of the way if you want the downtown experience.
Did not eat at hotel facilities too many other options to try.
There are alot of lizards and iguana on site.
Jenny
2 nachten verbleven in april 2024
Reactie van Aiko op 21 apr 2024
Dear Jenny, Thank you for staying with us . We appreciate your feedback. We hope to see you again on your next visit in Key West.
10/10 – Uitstekend
Kyle
Reisde met partner
20 apr 2024
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Definitely would go back!
Kyle
1 nacht verbleven in maart 2024
Reactie van Nataly op 20 apr 2024
Dear Kyle,Thank you for choosing to stay with us! We are delighted that you enjoyed your time here in Havana Cabana! We hope to welcome you back on your next adventure in the Keys! Until next time, take care!
10/10 – Uitstekend
Paula
Reisde met partner
20 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved this hotel and would definitely stay here again. The staff is so friendly. Food was really good from the food truck. Great shuttle service into Key West. The rooms were cute, spacious bathroom, very comfortable beds. Nice pool area and outdoor bar.
Paula
2 nachten verbleven in april 2024
Reactie van Nataly op 20 apr 2024
Dear Paula,Thank you for choosing to stay with us and for taking time out of your day to provide us feedback on your recent stay! We are thrilled that you enjoyed your time here in Havana Cabana! We are delighted to hear that you enjoyed our food and shuttle service to the downtown area!We hope to welcome you back on your next adventure in the Keys! Until next time, take care!
8/10 – Goed
Sally
18 apr 2024
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
I would give 5 stars but I didn’t because we had a dog and there was no pet relief station even though they say they are dog friendly. When I asked where our dog could relieve herself they pointed to the parking lot. No well trained dog would poop in a parking lot. It was uncomfortable walking 2 blocks to find a piece of grass. Otherwise we loved the place .
Sally
2 nachten verbleven in april 2024
Reactie van Nataly op 19 apr 2024
Dear Sally,Thank you for choosing to stay with us and for taking time out of your day to provide us feedback on your recent stay! We are thrilled that you enjoyed your time here in Havana!We sincerely apologize that there were no designated pet relief stations here on property. We will certainly bring this matter to our management team and will further discuss it. We hope to welcome you back on your next adventure in the Keys. Until next time, take care!
10/10 – Uitstekend
Elizabeth
18 apr 2024
Positief: Personeel en service, staat van de accommodatie en faciliteiten
They have done an AMAZING job making this a Boutique hotel. Every little detail.. tiki hut, retro food truck with great food, cool vibes of the artistry in the Keys! Chris at the front desk was great as well as Christian the BOSS. There was a hiccup with our reservation & they went above & beyond to make it right with an upgrade.
Elizabeth
4 nachten verbleven in april 2024
Reactie van Nataly op 19 apr 2024
Dear Elizabeth,Thank you for choosing to stay with us and for taking time out of your day to provide us feedback on your recent stay! We are thrilled that you enjoyed your time here in Havana Cabana! We are glad to hear that Chris G and Christian were able to solve the issue during check-in and checkout. We hope to welcome you back on your next adventure in the Keys! Until next time, take care!
10/10 – Uitstekend
Alexandre
Reisde met partner
17 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tout était parfait,
Alexandre
2 nachten verbleven in april 2024
Reactie van Nataly op 18 apr 2024
Dear Alexandre, Thank you for choosing to stay with us and for taking time out of your day to provide us feedback on your recent stay! We are thrilled that you enjoyed your time here at our property. We hope to welcome you again on your next adventure in the Keys. Until next time, take care!
6/10 – Redelijk
Tasha
Reisde met familie
17 apr 2024
Positief: Personeel en service
Negatief: Voorzieningen
Will not stay again
Tasha
4 nachten verbleven in april 2024
Reactie van Nataly op 20 apr 2024
Dear Tasha,Thank you for choosing to stay with us and for taking time out of your day to provide us feedback on your recent stay!We sincerely apologize for any issues experienced here at our property. We hope that in the future you give us another opportunity to demonstrate our outstanding customer service and beautiful resort. Until next time, take care!
10/10 – Uitstekend
Maria
Reisde met familie, Reisde met familie en kleine kinderen
16 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was amazing
Maria
3 nachten verbleven in april 2024
Reactie van Aiko op 17 apr 2024
Dear Maria, Thank you for staying with us. We appreciate your feedback and we hope to see you again on your next visit in Key West.