Residenties in Jungmun Tourism Complex

'The Shilla Jeju is a truly excellent hotel, but what impressed me most wasn’t the design or the facilities it was the staff. Every single team member was outstanding. Polite, attentive, and genuinely warm in a way that went well beyond what I’d expect. I travel often to Europe and the US and have stayed at many hotels along the way, but honestly the service here was better than anything I’ve experienced at hotels in either region. The management really should look after these people they...

'It was literally one of the best hotel experiences i’ve ever had, the views, atmosphere, service, the hotel itself, the pool… all incredible. Because it was our first time in Jeju they even upgraded our room. 10/10, would recommend! Thank you so much!😍'

'친절하시고 시설도 좋았습니나'

'Overall a good stay. Pool is only opened july and august which was sad.'

'The hotel did not meet the expectations for a 5-star hotel. The staff spook very poorly English. They could not wash our clothes (4 nights stay) despite the laundry service offered. The clothes would not be back for 5 days despite the 2 days they promise it would take. Very unfortunate. The sunbeds at the pool were terrible, no comfort at all, no pillows or anything. Beds were very small, eventhough we booked a twin room, you expect at least a 180 cm bed. And the bathroom is very outdated - a...