2/10 Horrible
Toni B., Washington DC Area/Los Angeles
23 mai 2024
Les points forts : Propreté
Lovely Home - but we left within 90 minutes of arriving.
Second time trying to post our review .
NOTE: After reading the other reviews, I'd like to believe EVOLVE simply experienced and off-day. We arrived to find the a/c not working. 95 degrees outside, about 80 inside the house. Called the Evolve contact who was in San Diego and asked just how hot it was "out there" leading one to believe the man was not well informed about Joshua Tree or, um...the desert.
He promised to TRY to get a handyman to us. While waiting for the handyman we discovered a number of issues ranging from two chairs in such poor condition they swayed like rockers, threatening to fall apart; leftover food in the refrigerator including partially consumed individual drinks, broken cabinet hinges an missing knob from silverware drawer. It's as though the house was not inspected between uses and made me wonder how thoroughly it was cleaned, especially linens.
The clincher was the EVOLVE contact replying to my concerns as sweat began to form under my clothing with the brush-off "look at the positive side"
I was done.
The handyman did arrive, repaired the AC issue and removed the food from the frig. We had such a horrible arrival, and the environs of the block a another user mentioned, we checked out within 90 minutes and found larger, better managed accommodations about five minutes away.
After documenting the issues with video and alerting the EVOLVE contact of our immediate departure, we have yet to hear from them.
Toni B.
Séjour de 2 nuits en mai 2024