Literie hypoallergénique, coffres-forts dans les chambres
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Avis sur Cayuga Blu Hotel

2 out of 5
Cayuga Blu Hotel
2310 N Triphammer Rd, Ithaca, NY

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 122 avis sur 464." "
Note des voyageurs de 8 (Bien), d’après 123 avis sur 464." "
Note des voyageurs de 6 (Satisfaisant), d’après 89 avis sur 464." "
Note des voyageurs de 4 (Médiocre), d’après 65 avis sur 464." "
Note des voyageurs de 2 (Horrible), d’après 65 avis sur 464." "

6,8/10

Propreté

7,8/10

Personnel et service

6,2/10

Équipements

5,8/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

4/10 Médiocre

Sophie

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Nous avions pas de grande attente, mais c’est trop chère pour ce que c’est. Odeur de moisissure dans les chambres et infiltration d’eau visible dans les entrée. A probablement été un bel hôtel il y a 30 ans mais pressent a besoin de beaucoup de travaux.
Séjour de 1 nuit en août 2023
Réponse de Becky D., General Manager le 14 août 2023
Thank you for leaving your review, We hope you had a great time in Ithaca!

10/10 Excellent

Omar

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
it was great staying there
Séjour de 5 nuits en avril 2024
Réponse de Kim le 7 mai 2024
Thank you for staying at the Cayuga Blu Hotel and for your feedback. We hope you choose to stay with us again if you are in the Ithaca Area.

10/10 Excellent

Valerie

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Entire facility needs major updating. upon entering to check in, it was noticeable that cleansiness was a serious issue. Staff is very nice but the place needs an overhaul.
Séjour de 1 nuit en avril 2024
Réponse de Kim le 7 mai 2024
Thank you for your feedback.

6/10 Satisfaisant

Fatmir

Séjour de 1 nuit en avril 2024
Réponse de Kim le 25 avr. 2024
Thank you for your feedback.

8/10 Bien

Laura

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice hotel for the night. Near shopping and various shops. Nice staff as well.
Séjour de 1 nuit en avril 2024
Réponse de Kim le 25 avr. 2024
Thank you for choosing the Cayuga Blu Hotel.

4/10 Médiocre

Manish, saint louis

Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Albert

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Kim le 20 avr. 2024
Thank you for staying with us.

6/10 Satisfaisant

Tamara

Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The bed was comfortable and clean along with the pillows, sheets, comforter and the tv was updated. The rest of the room was dated and older. The bathrooms and hallways definitely need an overhaul but it was a restful night and the room was clean. A bit pricey for condition.
Séjour de 1 nuit en avril 2024
Réponse de Kim le 20 avr. 2024
Thank you for staying and for sharing your feedback.

8/10 Bien

Karen

Les points forts : Propreté et personnel et service
Good room and nice breakfast soread
Séjour de 2 nuits en avril 2024
Réponse de Kim le 20 avr. 2024
Thank you for choosing the Cayuga Blu Hotel.

10/10 Excellent

Can

Les points forts : Propreté et personnel et service
Great location
Séjour de 2 nuits en avril 2024
Réponse de Kim le 14 avr. 2024
Thank you for choosing the Cayuga Blu Hotel and for your feedback. We hope if you are in Ithaca again you will choose to stay with us again.

8/10 Bien

Lee

Voyage en famille
Les points forts : Propreté et personnel et service
staff friendly and helpful. room nice. property upkeep seems to be lacking, and locks on external doors are missing - it seemed anyone could enter the hotel and room corridors at anytime - not ideal.
Séjour de 1 nuit en avril 2024
Réponse de Kim le 14 avr. 2024
Thank you for choosing the Cayuga Blu Hotel and for your feedback. We hope if you are in Ithaca again you will choose to stay with us again.

10/10 Excellent

Laurie

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Was there a flood here? Room looks like it has severe water damage
Séjour de 1 nuit en avril 2024
Réponse de Kim le 14 avr. 2024
Thank you for your feedback. I am not sure what severe water damage you are referring to. We had a couple of roof leaks appear after the winter weather and we are working to fix them. It is nothing that should impact a guests stay.

10/10 Excellent

Omar

Séjour de 3 nuits en avril 2024
Réponse de Kim le 7 mai 2024
Thank you for staying at the Cayuga Blu Hotel and for your feedback. We hope you choose to stay with us again if you are in the Ithaca Area.

4/10 Médiocre

Christopher

Les points faibles : Équipements
Nice personnel but bland breakfast, smelly moldy room with peeling wallpaper, lukewarm water and non functional tv remote.
Séjour de 1 nuit en avril 2024
Réponse de Cayuga Blu Hotel le 10 avr. 2024
Thank you for your feedback. I am sorry you were disappointed. The front desk would have replace your remote control immediately if you let us know it was not working and needed new batteries.

10/10 Excellent

edward

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Kim le 10 avr. 2024
Thank you for staying and for your feedback.

10/10 Excellent

Bertha

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Kim le 10 avr. 2024
Thank you for staying and for your feedback.

6/10 Satisfaisant

Cheryl

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Cayuga Blu Hotel le 10 avr. 2024
Thank you for staying and for your feedback.

10/10 Excellent

Zane

Séjour de 1 nuit en mars 2024
Réponse de Kim le 20 avr. 2024
Thank you for choosing the Cayuga Blu Hotel

10/10 Excellent

salvador

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Kim le 26 mars 2024
Thank you for choosing Cayuga Blu Hotel and for your feedback.

8/10 Bien

Vanessa

Les points forts : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Kim le 26 mars 2024
Thank you for choosing Cayuga Blu Hotel and for your feedback.

8/10 Bien

Deborah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was very clean and comfortable. Indoor Pool is small but nice. Shopping mall nearby, closed earlier than we expected.
Séjour de 1 nuit en février 2024
Réponse de Kim le 26 mars 2024
Thank you for choosing Cayuga Blu Hotel and for your feedback.

10/10 Excellent

Cassandra

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great place
Séjour de 1 nuit en février 2024
Réponse de Kim le 1 mars 2024
Thank you for staying and for your feedback.

8/10 Bien

Daniel

Séjour de 1 nuit en janvier 2024
Réponse de Kim le 26 mars 2024
Thank you for choosing Cayuga Blu Hotel and for your feedback.

10/10 Excellent

Gregory

Voyage d’affaires
Nice and quiet enjoyed the pool
Séjour de 1 nuit en janvier 2024
Réponse de Kim le 1 mars 2024
Thank you for staying and for your feedback.

10/10 Excellent

Kimberly

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
There's a spot where you can eat just in front of the hotel.
Séjour de 1 nuit en décembre 2023
Réponse de Kim le 1 mars 2024
Thank you for staying and for your feedback.

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Frederick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We were the only guests. The breakfast was a little disappointing. Other than that is was a nice stay
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Anabelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

8/10 Bien

William

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Great Value in this dated hotel
I was looking for a cheap alternative to the downtown Ithaca hotels so I went with Cayuga Blu. Hotel was dated as expected. We caught it on a slow night so maybe 8 to 10 cars total in the lot. Front desk was friendly. Room was clean. TV worked. Complimentary coffee was good 😎. (We skipped the free breakfast but it looked decent). Walking distance to YMCA, strip mall stores and a few restaurants. My only complaint is that the exterior doors around the hotel are unlocked 24/7... you did not need a room key to walk in any of the doors at any time. Not a good feeling. Other than that it's a great value hotel location and I would stay again.
Séjour de 1 nuit en décembre 2023
Réponse de Meloney W. Cayuga Blu Hotel le 5 déc. 2023
Hello William, thank you for taking the time to leave a review. We are so very pleased you enjoyed your stay and we look forward to seeing you again in the future.

10/10 Excellent

Gordon S

Les points forts : Équipements
😊
Séjour de 1 nuit en novembre 2023
Réponse de Meloney W. Cayuga Blu Hotel le 5 déc. 2023
Hello Gordon, thank you for taking the time to rate our hotel. We hope to welcome you again soon should future travel bring you back to Ithaca.

8/10 Bien

Lawrence

Séjour de 1 nuit en août 2023
Réponse de Meloney W. Cayuga Blu Hotel le 5 déc. 2023
Hello Lawrence, thank you for taking the time to rate our hotel. We hope to welcome you again soon!

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Meloney W. Cayuga Blu Hotel le 14 nov. 2023
Thank you so kindly for taking the time to review our hotel. We are so glad that you enjoyed your stay. We hope to see you again should future travel bring you back to Ithaca.

4/10 Médiocre

Sherri

Voyage en famille
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Clocks didnt work. Heater was noisy and would trip off. Security not good in building. All doors around building unlocked at all times. No visible cameras. Anyone could enter the building. Also, the fire door was propped open.
Séjour de 2 nuits en novembre 2023
Réponse de Meloney W. Cayuga Blu Hotel le 14 nov. 2023
Hi Sherri, thank you for taking the time to review our hotel. I am sorry that we did not meet your expectations this visit. We hope that you will give us another chance in the future.

8/10 Bien

TerryAnne

Séjour de 1 nuit en novembre 2023
Réponse de Meloney W. Cayuga Blu Hotel le 5 déc. 2023
Hello TerryAnne, thank you for taking the time to rate our hotel. We hope to see you again should future travel bring you back to Ithaca.

8/10 Bien

Lady

Séjour de 1 nuit en novembre 2023

8/10 Bien

Thomas

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Meloney W. Cayuga Blu Hotel le 17 nov. 2023
Thank you for your review.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overall, it was a decent stay for the price. I will say that cleanliness could be improved, especially in the bathroom as it is more noticeable. The reclining chair in the room was stained, making me uncomfortable, and I did not want to sit in it. But, the Kind Size bed made the trip, it was super comfortable and spacious. The workers were pleasant and it was quiet, so I got to relax.
Séjour de 2 nuits en novembre 2023
Réponse de Meloney W. Cayuga Blu Hotel le 17 nov. 2023
Thank you for your review and choosing our hotel. I apologize we did not meet your expectations with the cleanliness of your room, we strive for guest satisfaction, and I will be sure to address these issues with our housekeeeping staff. We hope to see you again should future travel bring you back to Ithaca.

6/10 Satisfaisant

Patricia

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Exterior doors should be secure, they are not. The property is in dire need of updating. Room was clean and bed was comfortable.
Séjour de 1 nuit en novembre 2023
Réponse de Meloney W. Cayuga Blu Hotel le 17 nov. 2023
Hello Patricia, I greatly appreciate you having taken the time to review our hotel. I apologize we didn't meet your expectations at this time. We hope you will give us a second chance and that we will see you again soon should future travel bring you back to Ithaca.

6/10 Satisfaisant

Lisa

Voyage en couple
Les points forts : Propreté et personnel et service
The room was clean. Beds were pretty comfortable. Staff was great. But everything other than the lobby was quite dated. Just rusted and worn out. The weight room wasn't useful. Broken and unmaintained equipment. If you just need a place to sleep then it's fine. Too pricey for anything else though.
Séjour de 3 nuits en octobre 2023
Réponse de Jody M. Front Desk Supervisor. Cayuga Blu Hotel. le 3 nov. 2023
Hello Lisa, Thank you for taking the time to review our hotel. I apologize the appearance did not meet your expectations at this time. I have forwarded your comments to the owners for their consideration. I am very please to hear the staff and cleanliness was great for you and I will also forward that to the team. Thank you so much for choosing our hotel and we hope you give us a second chance in the future.

4/10 Médiocre

Monica

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Jody M. Front Desk Supervisor. Cayuga Blu Hotel. le 1 nov. 2023
Hello Monica, I greatly appreciate you having taken the time to review our hotel. I apologize we didn't meet your expectations at this time. We always strive to do better in the future. We hope you will give us a second chance and that we will see you again soon.

8/10 Bien

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
It was ok
Beds were comfortable and clean. Bathroom terribly outdated with stained bathtub
Séjour de 2 nuits en octobre 2023
Réponse de Jody M. Front Desk Supervisor. Cayuga Blu Hotel. le 1 nov. 2023
Hello Robert, We greatly appreciate you taking the time to review our hotel. We welcome your feedback and I will inform the owners of your disappointment in the outdated appearance. I am glad that you had great service and everything was clean and comfortable. We look forward to serving you again in the near future. Best wishes,

6/10 Satisfaisant

Orelvis, Miami

Voyage en famille
Average cleaness in general areas a corridors
Séjour de 3 nuits en octobre 2023
Réponse de Jody M. Front Desk Supervisor. le 1 nov. 2023
Hello Orelvis, We greatly appreciate you taking the time to review our hotel. We apologize for having not met your expectations this time. We strive to improve with each and every stay and hope you will give us another chance in the future. Best wishes,

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Jody M. Front Desk Supervisor. le 27 oct. 2023
Thank you for taking the time to review our hotel. We are so happy to see you enjoyed your stay and hope you will stay again in the future. Best wishes,

8/10 Bien

John

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Reasonable price, nice place, great breakfast and good location.
Séjour de 3 nuits en octobre 2023
Réponse de Jody M. Front Desk Supervisor. le 27 oct. 2023
Hello John,Thank you for taking the time to review our hotel. We are glad you enjoyed your stay and we are so looking forward to seeing you again in the future. Sincerely,

8/10 Bien

Barbara

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en octobre 2023
Réponse de Jody M. Front Desk Supervisor. le 27 oct. 2023
Hello Barbara, Thank you for taking the time to review our hotel. We are happy to hear you enjoyed your stay and if there's anything we can do to improve it in the future. We'd be happy to hear your feedback. We look forward to seeing you again. Have a great day!Sincerely,

10/10 Excellent

Laura

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great stay and were very comfortable. The staff was amazing!
Séjour de 1 nuit en octobre 2023
Réponse de Jody M. Front Desk Supervisor. le 27 oct. 2023
Hello Laura, Thank you so kindly for taking the time to review our hotel. We are so glad to hear that you enjoyed your stay. I will forward your kind words onto the Team to let them know they are doing a great job! Sincerely,

8/10 Bien

Tyler

Séjour de 1 nuit en octobre 2023
Réponse de Meloney W. Cayuga Blu Hotel le 17 nov. 2023
Thank you for your review.

8/10 Bien

louise

Voyage en famille avec de jeunes enfants
An outdated property with Alot of potential
Séjour de 2 nuits en octobre 2023
Réponse de Jody M. Front Desk Supervisor. le 27 oct. 2023
Hello Louise, And thank you so much for taking the time to review our hotel. I have forwarded your comments to the owners about the appearance. I hope you found everything else enjoyable and look forward to seeing you again in the future. Sincerely,

4/10 Médiocre

nicole

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
As soon as we walked in the entire place smelled like sewer So gross. The bathrooms in the pool area all backup with poo Staff was very nice Feel bad that they have to work in such poor work conditions
Séjour de 1 nuit en octobre 2023
Réponse de Jody M. Front Desk Supervisor. le 22 oct. 2023
Hi Nicole, Thank you for taking the time to review our hotel. We always strive to provide our guests with clean and comfortable accommodations. I am sorry that we did not meet your expectations this visit. We hope that you will give us another chance in the future. I will let my team know that you valued their customer service. I know they will be pleased to hear that. Sincerely,

8/10 Bien

Michael

Les points faibles : Infrastructures et conditions de l’hébergement
Needing some capital updates. Nothing major, it’s just dated.
Séjour de 1 nuit en octobre 2023
Réponse de Jody M. Front Desk Supervisor. le 22 oct. 2023
Thank you, Michael, for taking the time to review our hotel. I will pass your comments along to our owners. I hope you enjoyed everything else about your stay. Sincerely,