2/10
This hotel was old dirty and mismanaged. The carpets were very old stained and dirty with not only ground in dirt but with debris on the carpet. There was no thermostat in the room so no way of controlling the air conditioner and it was freezing in the room. We asked a very indifferent front desk person to sign us a different room and she did however it was not much of an improvement but there was a thermostat. The staff spent most of their time outside smoking. It was difficult to find staff. The breakfast items offered were scarce and not replenished. If not for it being the only hotel available in International Falls we would have insisted on our payment being returned and moved on. Most of the hotel is not open for business and the ceiling is leaking so there are pails sitting in the halls to catch water. The maintenance man had a permanent spot in front of the TV.
Jane
Séjour de 2 nuits en juillet 2025