6/10 – Redelijk
Catharina Anna
27 apr 2023
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It is beautiful hotel but the rooms need a face lift. The decor was having an identity crisis: rustic, 80’ modern and antiek. It missed that luxury feel. The bed was comfortable and they had nice linens. The ad for our room said ‘hot tub’ but they meant ‘a bath with jets’. That, of course, was disappointing.
The hotel is high on a hill. For people with a poor physical condition, this is not the hotel for you! The stone roads are very slippery making walking up or down an experience.
We tried to get an extended check out of 2 hours. This was not granted, although the hotel felt almost empty and they had an hour to clean our room before the check-in time. I would have paid for the extra hours but they were adamant that this was not possible.
The front desk clerk was quite rude and unfriendly about it.
The breakfast staff was very friendly and the breakfast itself was wonderful. It should be mentioned that many potential guests sat down and left because they received no service. (We were often the only hotel guests dining).
All in all, I wouldn’t recommend this hotel and I wouldn’t stay there again. There are better options in Ibiza (and also for far less money).