This was my first stay at a Home2 Suites. I was amazed by the size of the room. The lobby was large too. This property is less than a year old. There were a few customer service issues. The young woman at the front desk who checked us in was efficient but not overly welcoming or friendly. The coffee urn in the lobby was out of regular coffee before the breakfast bar opened. If demand is that high early in the morning, I recommend putting out two urns of regular coffee at least on the weekends. Also the refillable shampoo bottle was out in the shower. I was glad I had my own with me. This is a perennial issue at hotels, but more luggage carts for guests would be helpful too.
Great facility! They just open nine months ago and the staff is super friendly. They always offer you options to go sightseeing suggested places that we visited and we have so much fun. They even know what is available. Open late hours close to the hotel. Breakfast was amazing.
Booked 2 rooms at different times. Requested that they be together and the hotel made it happen. Rooms were very clean and well stocked. Breakfast was fresh.
Good customer service. Room was clean. Came in with five kids and had no problem finding everything I needed. They were all happy with breakfast. I'll be returning to this hotel on my yearly drive down south.
Hilton at Athens has been one of the best hotel stays we have had. The staff is super helpful and friendly. The rooms are very clean and spacious. The beds are soft and comfortable along with the sheets/pillows. The breakfast is amazing! The location of the hotel made us feel safe. Highly recommended!
Met up with my husband who is working in Athens, AL for a Valentine Werkend. Home 2Suites make you feel like â youâre at homeâ. The facility is very well maintained-smells fresh! Great location for food, shopping, connecting to Hwy-72 and Hwy -65. We had a one bedroom suite-had everything we needed!