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Beoordelingen van Hanalei Colony Resort

3.5 out of 5
Hanalei Colony Resort
5-7130 Kuhio Hwy, Hanalei, HI

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 360 van 551 beoordelingen" "
Gastenscore: 8 - Goed. 142 van 551 beoordelingen" "
Gastenscore: 6 - Redelijk. 31 van 551 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 551 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 551 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Colin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff and property are amazing, but the location ended up being the best part. Kauai is beautiful everywhere, but the north shore area around HCR really takes the cake! Great, quiet beaches and a variety of things to do close by (but HCR is also far enough away that you don't feel like you're in a heavy tourism area). The shuttle service makes getting around easy but the staff also has good local knowledge/tips if you want to drive yourself. Don't think we'll stay anywhere else on Kauai now that we've found this gem.
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Philip

A great position. Staff really friendly. Handy to a delicious coast line. Good snorkeling not to far away. Can’t wait to go back and give myself time to go hiking
3 nachten verbleven in mei 2024

10/10 – Uitstekend

takeshi

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
のんびりするには最高。 朝日も素晴らしい👍 いい思い出になった。
3 nachten verbleven in april 2024

6/10 – Redelijk

Hank

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Beautiful views. Too expensive. It would be good if the restaurant was open more hours.
5 nachten verbleven in april 2024

10/10 – Uitstekend

Justin, Seattle

3 nachten verbleven in april 2024

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff and property are perfect for the area. The room was clean with a well equipped kitchen. The resort is a bit secluded from the already small secluded town of Hanalei. They do offer a shuttle service into town and back if needed. We loved our experience there and would stay at the resort again.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Brian, Tualatin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved staying at HCR! I was staying in Kauai for 10 days, and decided to stay there for 3 days, and the other 7 elsewhere, but in hindsight I wished I had stayed at HCR for 7 and the other for 3. It's a really cool little property with condos next to a primo beach. Staff is super-friendly and helpful. The property is gorgeous. I love that it had a really good restaurant and coffee shop on premise, and then you're a short drive away from a picturesque little town where there are a lot more amenities. In your condo you get a full kitchen, nice bathroom, and if you are on the 2nd floor you get a great little porch. I found it so relaxing there, and would definitely stay there again next time I'm in Kauai.
3 nachten verbleven in april 2024

6/10 – Redelijk

Angela, Bremerton

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Voorzieningen
This is a unique property near the end of the road on the north end. The units are not two room. They are not all equal, my family was on site, some rooms have two baths, mine had one, none have two rooms, just two sleeping spaces in a studio layout. it's a nice property near the beach. The person who checked me in was rude regarding my use of Expedia to book. Overall a strange place.
7 nachten verbleven in maart 2024
Reactie van Hanalei Colony Resort op 10 apr 2024
Aloha! We take your feedback seriously and we are addressing the missteps that were made by our team. It is our mission to treat our guests with Aloha and I am truly sorry that we failed to deliver that spirit of hospitality to you. Mahalo,HCR 'Ohana

10/10 – Uitstekend

Judi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful location. Very peaceful
7 nachten verbleven in januari 2024
Reactie van Hanalei Colony Resort op 10 apr 2024
Aloha! Thank you for your review. Your feedback is helpful to us. We hope you and your family will be guest with us again in the very near future!Mahalo,HCR 'Ohana

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Hanalei Colony Resort op 10 apr 2024
Aloha! Thank you review. We are very pleased that you enjoyed your stay with us. We await your next visit!Mahalo,HCR 'Ohana

10/10 – Uitstekend

Thomas Guy

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room space was outstanding and the staff was incredible especially Jeannie.
8 nachten verbleven in januari 2024

10/10 – Uitstekend

Alexander

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10 nachten verbleven in januari 2024

10/10 – Uitstekend

christopher

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Paul

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023

6/10 – Redelijk

Stephanie

Reisde met partner
Positief: Netheid, personeel en service
This is a lovely property in the most gorgeous part of the island. I do think the units are in need of a renovation. It has the potential to be incredible. It's in a super quiet and beautiful area and the staff are wonderful but the units are very dated
4 nachten verbleven in november 2023

10/10 – Uitstekend

Janet

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Loved the old Hawaii feel of the property. Gorgeous beach front and
5 nachten verbleven in oktober 2023

6/10 – Redelijk

C

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
The property is oceanfront and the grounds are lovely. The rooms are dated and used. The property hosted people and first responders after the floods and it shows. The restaurant feels more like a community space than a restaurant, the check-in staff person was nonplussed. The general area can’t be beat though, Hanalei is beautiful.
3 nachten verbleven in oktober 2023

8/10 – Goed

Brighid

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Would stay again - partial ocean view
Beautiful, beach front location. Quiet area on the ocean. Staff was very friendly and helpful. Not much in the way of amenities (grocery / restaurants) right near by. Must travel to Hanalei to purchase supplies / food for the fridge. The only issue we had was the overhead lights. Multiple times during the stay the lights would turn on by themselves - they turned on at 5am and again around 9-10pm, both times we were sleeping. It could be the sensors in the other rooms or some other issue. The restaurant was ok. Wasn’t anything spectacular but the service was decent and the views were worth it. We would stay here again.
3 nachten verbleven in oktober 2023
Reactie van Hanalei Colony Resort op 28 okt 2023
Aloha! Thank you for your thorough review! Yes, we had new fans/lights installed in some of our rooms which unfortunately had some issues with. We have now reset the fans & lights. We hope that you and your family will be guests again the in future!Mahalo

10/10 – Uitstekend

lillian

4 nachten verbleven in oktober 2023
Reactie van Hanalei Colony Resort op 31 okt 2023
Aloha! Thank you for your review! We hope you visit with us again!

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful setting.
5 nachten verbleven in september 2023
Reactie van Hanalei Colony Resort op 31 okt 2023
Aloha! We are delighted that you enjoyed your stay with us!

10/10 – Uitstekend

Merri

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023
Reactie van Hanalei Colony Resort op 4 okt 2023
Aloha! It was a pleasure meeting you Ladies. We can't until your next visit!Mahalo,HCR 'Ohana

10/10 – Uitstekend

Nancy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is by far my favorite place to stay on Kauai. Some people may not like the fact that there is no TV or AC and it is not considered what goes for a resort now days, but this is exactly what makes it so special, we particularly liked the kitchen, the view and the kitties. Of course being right on the ocean does help. The staff is amazing, we adore Sierra at the front desk, Max our driver, and Steven, the manager, each one so responsive to our needs, they made us feel like family. Our trip was too short! We will be back.
4 nachten verbleven in september 2023
Reactie van Hanalei Colony Resort op 27 sep 2023
Aloha Nancy! Thank you for your very kind review. We are happy that you have experienced our "aloha spirit" from our employees, you are now part of our 'Ohana (family). We look forward to your next stay with us! Mahalo,HCR 'Ohana

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The best location!
Beautiful location, friendly service, will definitely recommend!
3 nachten verbleven in september 2023
Reactie van Hanalei Colony Resort op 22 sep 2023
Aloha! Thank you for your comments! We hope you return to our resort in the very near future!Mahalo,

10/10 – Uitstekend

Randi

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a great resort. It is at the end of the road on the north side so own transportation is essential. Very close to many beaches. Plan ahead and get reservations for the trail,a day of great hiking,beaches,and snorkeling. No a/c or tv, but was there a week and did not miss it. Plan plenty of drive time to activities on south and west side of island,traffic is just bad anywhere on the island. The restaurant and coffee shop at the resort is great.
7 nachten verbleven in september 2023
Reactie van Hanalei Colony Resort op 22 sep 2023
Aloha! Thank you for your kind review. We are delighted to hear that you enjoyed your stay. We hope you will visit with us again! Mahalo,

6/10 – Redelijk

michael

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Great location let down by customer service.
Loved the location and views, but I was wishing for Aircon in such a hot and humid climate! Also lack of TV is disappointing, everything in the area shuts down at 9pm, can't sit out on the balcony because it's pitch black and usually windy. For these reasons I'd rate it 3star apart from the fact I found the front of house team a disaster area, miserable "Aunty" and having booked the complimentary shuttle to our wedding 3 months in advance and confirming the day before, the bride was 4 minutes late and the shuttle drove off in front of us! Because they had a "mix up" and double booked the farmers market and couldn't wait!! Unfortunately it's 2 star rating from me for that reason.
5 nachten verbleven in september 2023
Reactie van Hanalei Colony Resort op 17 sep 2023
Aloha! We are very saddened to hear about your experience you had during your stay with us. However, we appreciate you feedback and comments. We truly apologize for any inconvenience that we may have caused you during your stay with us. Should you decide to visit with us again, please contact me directly. Mahalo,Chawake OlanolanFront Desk Supervisor

6/10 – Redelijk

Sunny

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Beautiful views of the ocean and very quiet. Layout of unit was very good. Pool area and laundry were new and very nice.
4 nachten verbleven in augustus 2023
Reactie van Hanalei Colony Resort op 14 sep 2023
Aloha! Thank you for your review. We are pleased to hear that you have enjoyed your visit with us. We hope to see you and your family in the very near future!Mahalo,HCR 'Ohana

10/10 – Uitstekend

Pia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love staying there. It feels as if home. Steven from reception is the kinder most helpful person. Ronny who is doing the bus transfer is the best. Beautiful location, very quiet. We definetly like to recommend and of courage come back. Mahalo Hanalei Conlony Resort
3 nachten verbleven in augustus 2023
Reactie van Hanalei Colony Resort op 14 sep 2023
Aloha! Thank you for your kind words. Yes, we are very lucky to have wonderful employees such as Steven & Ronny. We would love to have you and your family visit us again!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best location
Location location. North shore Kauai is our favorite area in all of Hawai’i and Hanalei colony resort s the best spot. Quiet, green and lush and the beautiful water steps away. The condo is spacious and comfortably furnished. The staff are personable, happy to help and the shuttle service is a huge bonus. Shuttling to our favorite beach of tunnels was so easy as there is very limited parking. Can’t wait to come back.
4 nachten verbleven in augustus 2023
Reactie van Hanalei Colony Resort op 15 sep 2023
Aloha! Thank you for your comments, we truly appreciate it! We look forward to your next visit with us!Mahalo,HCR 'Ohana

8/10 – Goed

Alain

Reisde met partner
Positief: Netheid, voorzieningen
Déplu: un peu vintage. Des rénos seraient nécessaires. Femme de ménage de venait pas durant le séjour. Restaurant d’à côté est moyen.
4 nachten verbleven in augustus 2023
Reactie van Hanalei Colony Resort op 14 sep 2023
Aloha! Thank you for feedback.

10/10 – Uitstekend

dori

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My new Happy Place
Best kept secret in the north! Great low key resort ON the beach. Gorgeous grounds and spacious, clean rooms. Also on the grounds are a coffe shop/art gallery and restaurant. Great location north of Hanalei town- feels remote but a short free resort shuttle ride available to town, Tunnels beach or Haena beach park. Great staff- we will be back!
7 nachten verbleven in augustus 2023
Reactie van Hanalei Colony Resort op 14 sep 2023
Aloha! Thank you for your wonderful comments. Yes, we are blessed to live in such a beautiful area and love to hear that our guests appreciate it as well. We look forward to your next visit!

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The resort is in a great location. Relaxing by the beach or pool. Staff is great and will help you with anything.
5 nachten verbleven in juli 2023
Reactie van Hanalei Colony Resort op 14 sep 2023
Aloha! Thank you for your review. We are pleased to hear that you enjoyed our beaches and pool. We hope you and your family will visit us again!

10/10 – Uitstekend

Darice

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing experience! Great front desk support and communication
3 nachten verbleven in juli 2023
Reactie van Hanalei Colony Resort op 14 sep 2023
Aloha! Thank you for comments. We are so glad you had a wonderful experience during your stay with us. We hope to see you again in the very near future!Mahalo,HCR 'Ohana

10/10 – Uitstekend

Antoinette

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent place to get off the grid and unplug.
6 nachten verbleven in juli 2023
Reactie van Hanalei Colony Resort op 14 sep 2023
Aloha! Thank you for your review. We hope that you and your family will visit with us again for more relaxation!

10/10 – Uitstekend

Brad

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juli 2023
Reactie van Hanalei Colony Resort op 15 sep 2023
Aloha! Thank you for your review. We hope you will be guest with us again in the very near future!

4/10 – Matig

Allan

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No housekeeping service
Location is great but no housekeeping. No garbage pickup from room. You need to find the trash can outside. No clean linen or towels. You need to take dirty sheets and towels to a laundry room and exchange for clean items. No vacuuming. For the price we paid I expected better service. Plus, no mention of this when we reserved the room.
3 nachten verbleven in juni 2023

10/10 – Uitstekend

Rhona

5 nachten verbleven in juni 2023

10/10 – Uitstekend

Laurel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very low-key but nice resort. Offered a free shuttle to Hanalei and also Tunnels Beach, which is great for swimming and snorkeling
4 nachten verbleven in mei 2023

10/10 – Uitstekend

Jody

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Ocean view and sounds!
Fabulous views of the ocean, you could hear the waves all the time. Lovely landscaping and foliage.
7 nachten verbleven in april 2023

10/10 – Uitstekend

Timothy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had the honeymoon suite in building G and holy cow what a view and experience! We definitely enjoyed the room and entire experience. The history of prior flooding and community togetherness was really touching and inspiring to read on. The beach access was sooo close and seeing the sun rise from our bed was magical. Will definitely return with future trips to the north shore of Kauai.
3 nachten verbleven in april 2023

10/10 – Uitstekend

lia, Ridgewood

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a gem
7 nachten verbleven in april 2023

8/10 – Goed

joyce

Positief: Personeel en service, comfort kamer
3 nachten verbleven in april 2023

10/10 – Uitstekend

Tomas E.

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
We were looking for a relaxing vacation and we found it at HCR! We also were celebrating our 15th year anniversary and it was the perfect spot for it! The warm weather also a big plus for our stay:-)
6 nachten verbleven in april 2023

10/10 – Uitstekend

Dena

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2023

10/10 – Uitstekend

Andrew

4 nachten verbleven in maart 2023

10/10 – Uitstekend

cathy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great little cottage right on the ocean. You can hear the waves at night. Location is beautiful.
7 nachten verbleven in maart 2023

10/10 – Uitstekend

Darren

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I found the 9th wonder of the world at the Hanalei Colony Resort. I took advantage of the Hanalei Day Spa and i got 7 massages during my 2 week stay at the HCR resort. The therapists have world class teqniques and the beachside deep tissue massage was truly a treat. I had the privilege of meeting the s owner of the Hanalei Day Spa, Darci, and her daughter Chelsea who runs the front desk operations there.
4 nachten verbleven in februari 2023

8/10 – Goed

Marsha

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Lovely setting and charming units. We had a brief two night stay. Plans for our one full day we’re disrupted a bit by the requirement that we appear at the office between 9 and 10 to complete checkin which could not occur the evening we arrived since we didn’t arrive until 5:30 when the office was closed. “Island time” I know. But we had planned an early start to our activities for the day so this was a bit disappointing.
2 nachten verbleven in februari 2023

10/10 – Uitstekend

Patricia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent!
3 nachten verbleven in februari 2023

10/10 – Uitstekend

Christophe Dupin de Saint

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet and remote.
8 nachten verbleven in februari 2023

8/10 – Goed

Amanda

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not sure it's worth the cost
Be warned that paying extra for "premium oceanfront" doesn't mean you'll have a premium oceanfront room. It's just a view, often obstructed, of the ocean. That was disappointing. The first night there, a huge storm knocked out power to part of the resort and closed a bridge making a lot of things inaccessible. We managed to get some groceries but didn't get moved to a unit with power and the ice machine was broken so we couldn't keep things at food safe temperatures. Ended up cooking dinner early and both grills ran out of propane so the chicken couldn't cook through. The hotel made zero accommodations for a whole lot of issues. I don't expect them to control the weather but for what it costs to stay there, some attempts to customer service would've been nice. Even something like candles would've been helpful.
6 nachten verbleven in februari 2023