Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 442 avis sur 1006." "
10 – Excellent
442
Note des voyageurs de 8 (Bien), d’après 295 avis sur 1006." "
8 – Bien
295
Note des voyageurs de 6 (Satisfaisant), d’après 119 avis sur 1006." "
6 – Satisfaisant
119
Note des voyageurs de 4 (Médiocre), d’après 77 avis sur 1006." "
4 – Médiocre
77
Note des voyageurs de 2 (Horrible), d’après 73 avis sur 1006." "
2 – Horrible
73
8,0/10
Propreté
8,6/10
Personnel et service
7,6/10
Équipements
7,6/10
Infrastructures et conditions de l’hébergement
7,6/10
Écoresponsabilité
Avis
10/10 Excellent
Philippe, la napoule
26 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hôtel, à conseiller
Bon choix d'hôtel : chambre spacieuse et bien équipée, petit déjeuner satisfaisant, personnel agréable; bonne situation géographique.
Philippe
Séjour de 1 nuit en septembre 2018
8/10 Bien
Guillaume
23 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Guillaume
Séjour de 1 nuit en août 2018
6/10 Satisfaisant
Nathaniel
23 mai 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Nathaniel
Séjour de 1 nuit en mai 2024
Réponse de TW le 25 mai 2024
Dear valued guest we appreciate your feedback as customer satisfaction is our main goal. We hope you choose to stay with us on your next trip. Safe travels!
2/10 Horrible
James
23 mai 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
They had insects in rooms and unclean bathrooms. Never ever stay at this hotel again
James
Séjour de 2 nuits en mai 2024
Réponse de TW le 24 mai 2024
Dear value guest we appreciate your feedback and are sad to hear your stay was not up to your standards. Rest assured we have read your review and are making corrections on the matter. Safe travels!
6/10 Satisfaisant
James, Waterville
22 mai 2024
They were redoing a lot of refurbishing so it wasn’t real clean. Nota great neighborhood.
James
Séjour de 2 nuits en mai 2024
Réponse de MG le 23 mai 2024
Good Morning, thank you for your feedback. I do apologize that the hotel was not up to par for you. I will be sure to share with the staff. Melissa Graves, Guest Services Manager
6/10 Satisfaisant
A,
20 mai 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
For the 3 days we were there.
1) the rugs we dirty and old in the room
2) the room and bed were clean
3) the hallway rug was very dirty and sticky, for all 3 days never been vacuumed. It was a complete turn off for us. especially for a Wyndham hotel.
A,
Séjour de 2 nuits en mai 2024
Réponse de TW le 20 mai 2024
Dear valued guest we appreciate your feedback and are sad to hear your stay was not up to your standards. We have read your review and will be making corrections on the matter. We hope you choose to stay with us on your next trip. Safe travels!
6/10 Satisfaisant
shura
16 mai 2024
shura
Séjour de 2 nuits en mai 2024
Réponse de MG le 17 mai 2024
Good Morning, thank you for your feedback. I will be sure to share with my staff. Have an Excellent day. Melissa Graves - Guest Services Manager
10/10 Excellent
Tameka
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was quiet and clean. The breakfast options were great.
Tameka
Séjour de 2 nuits en mai 2024
Réponse de MG le 17 mai 2024
Good Morning, thank you for your feedback. I will be sure to share with the staff. Have an Excellent day! Melissa Graves - Guest Services Manager
6/10 Satisfaisant
Laurel, Greensboro
13 mai 2024
Les points forts : Personnel et service
Laurel
Séjour de 8 nuits en mai 2024
Réponse de MG le 15 mai 2024
Good Morning, thank you for your feedback. I will be sure to share with our team. Have an Excellent day. Melissa Graves - Guest Services Manager
2/10 Horrible
Tateisha
Voyage en famille, Voyage d’affaires
11 mai 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The bathtub has slip resistant slides that are black. When I went to the front desk to ask to be moved I was told no because I used the toilet in the room. Will never stay at the property again. I left and went to a new property. Wasted my money.
Tateisha
Séjour de 1 nuit en mai 2024
Réponse de TW le 11 mai 2024
Dear valued guest we are sorry to hear that you experienced this. We will take care of this matter as guest satisfaction is our top priority. Safe travels!
6/10 Satisfaisant
Dianne
Voyage en famille
7 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
it was outdated and not kept well
Dianne
Séjour de 1 nuit en mai 2024
Réponse de MG le 9 mai 2024
Good Morning, thank you for your feedback. I do apologize that the hotel did not meet your standards. We are in the process of upgrading all areas of the hotel. I will be sure to share your feedback with the our team. Have an Excellent day. Melissa Graves - Guest Services Manager
8/10 Bien
Yeng
Voyage en famille
5 mai 2024
Les points forts : Personnel et service
Ok
Yeng
Séjour de 1 nuit en mai 2024
Réponse de MG le 6 mai 2024
Thank you for your feedback, we will be sure to share with our team. Have an Excellent day. Melissa Graves- Guest Services Manager
2/10 Horrible
Michael
5 mai 2024
Michael
Séjour de 1 nuit en mai 2024
Réponse de TW le 25 mai 2024
Dear valued guest we appreciate your feedback and are sad to hear your stay was not up to your standards. We hope you choose to stay with us on your next trip. Safe travels!
10/10 Excellent
Jimmy
Voyage en couple
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A great stay. The homeless element was around as everywhere else it seems but not on the property. The property had signs up warning that only patrons can be on site or they will be arrested and people seemed to abide by them.
Jimmy
Séjour de 1 nuit en avril 2024
Réponse de MG le 30 avr. 2024
Thank you for your feedback. We greatly appreciate your business. Look forward to serving next time you are in the area! Melissa Graves - Guest Services Lead
10/10 Excellent
Carl
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carl
Séjour de 1 nuit en mars 2024
Réponse de TW le 2 mai 2024
Dear valued guest we appreciate your feedback and are glad to hear you enjoyed your stay. We hope you choose to stay with us on your next trip. Safe travels!
10/10 Excellent
Lisa, San Antonio
Voyage en famille
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was friendly
Lisa
Séjour de 1 nuit en avril 2024
Réponse de MG le 29 avr. 2024
Thank you for your feedback. We will be sure to share with our team here at the Wingate by the Greensboro Coliseum. Have an Excellent day! Melissa Graves - Guest Services Manager
8/10 Bien
Harold
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place to stay. Needs better movie channel options.
Harold
Séjour de 2 nuits en avril 2024
Réponse de MG le 29 avr. 2024
Thank you for your feedback. We will be sure to share with our team here at the Wingate by the Greensboro Coliseum. Have an Excellent day! Melissa Graves - Guest Services Manager
6/10 Satisfaisant
Dianne
28 avr. 2024
Les points forts : Personnel et service
The staff were wonderful but we booked a room with 2 queen beds and got a room with 2 twin/full beds. I asked the front desk about it was told that yes they are aware and we're surprised themselves when they saw them. All of their rooms with 2 beds have these same beds. It's not what I paid for. Breakfast was not amazing either. :(
Dianne
Séjour de 2 nuits en avril 2024
Réponse de MG le 29 avr. 2024
Thank you for your feedback. We will be sure to share with our team here at the Wingate by the Greensboro Coliseum. Have an Excellent day! Melissa Graves - Guest Services Manager
2/10 Horrible
Crystal
24 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Customer service is poor. Will not stay here.
Crystal
Séjour de 1 nuit en avril 2024
Réponse de TW le 25 avr. 2024
Dear valued guest we appreciate your feedback. We have read your review and we will make corrections on the matter. We apologize about the poor customer service you experienced.
6/10 Satisfaisant
Danette
Voyage en famille
24 avr. 2024
The bed was comfortable. The room layout was good. The facility needs updating, which it looks like they might be getting ready to do. The breakfast was not very good and they didn’t have regular cream for the coffee. Not horrible, but not excellent either.
Danette
Séjour de 1 nuit en avril 2024
Réponse de TW le 25 avr. 2024
Dear valued guest we appreciate your feedback and we have read your review and will make corrections on the matter. We hope you choose to to stay with us on your next trip.
6/10 Satisfaisant
Julie
Voyage avec des animaux de compagnie, Voyage en couple
22 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
The room was dark and drab, however, appeared to be clean. Very noisy with people running up and down the hallway and slamming doors. Remodeling was underway.
Julie
Séjour de 2 nuits en avril 2024
Réponse de MG le 23 avr. 2024
Thank you for your feedback. I do apologize that the hotel did not meet your expectations. We are in the process of updating the property. Melissa - Guest Services Manager
10/10 Excellent
Carol
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carol
Séjour de 1 nuit en avril 2024
Réponse de MG le 24 avr. 2024
Thank you for your feedback. I will share your responses with our team. Melissa Graves - Melissa Graves - Guest Services Manager
8/10 Bien
Amber
Voyage en famille
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements
The staff was exceptionally friendly and helpful!
Amber
Séjour de 1 nuit en avril 2024
Réponse de TW le 21 avr. 2024
Dear valued guest we appreciate your feedback and are happy to hear you enjoyed the staff. We hope you choose to stay with us on your next trip. Safe travels!
10/10 Excellent
Scott
19 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Scott
Séjour de 1 nuit en avril 2024
Réponse de TW le 20 avr. 2024
Dear valued guest we appreciate your feedback and are glad to hear you were satisfied with your stay. We hope you choose to stay with us on your next trip. Safe travels!
10/10 Excellent
Eric
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was satisfactory.
Eric
Séjour de 1 nuit en avril 2024
Réponse de TW le 17 avr. 2024
Dear valued guest we appreciate your feedback and thank you for choosing to stay with us on your trip. We are glad you found everything to your liking. We hope you choose to stay with us on your next trip. Safe travels!
10/10 Excellent
Monica
8 avr. 2024
Monica
Séjour de 1 nuit en avril 2024
Réponse de TW le 28 avr. 2024
Dear valued guest we appreciate your feedback and are happy to hear you enjoyed your stay. We hope you choose to stay with us on your next trip. Safe travels!
10/10 Excellent
Jeffrey, Fernandina Beach
7 avr. 2024
Jeffrey
Séjour de 1 nuit en avril 2024
Réponse de TW le 27 avr. 2024
Dear valued guest we appreciate your feedback and are glad to hear you enjoyed your stay. We hope you choose to stay with us on your next trip. Safe travels!
10/10 Excellent
Heather
Voyage en famille, Voyage d’affaires
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay during the convention
Heather
Séjour de 1 nuit en janvier 2024
Réponse de Melissa Graves le 2 avr. 2024
We are glad to hear that! We look forward to you staying with us again! Have an Excellent day! Thank you, Melissa Graves - Guest Service Lead
10/10 Excellent
Heather
Voyage en famille
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was convenient to the freeway, but not too close. Free parking, courteous staff
Heather
Séjour de 2 nuits en mars 2024
Réponse de TW le 1 avr. 2024
Dear valued guest we appreciate your feedback and thank you for choosing to stay with us. We hope you choose to stay with us on your next trip. Safe travels!
10/10 Excellent
Kayla
30 mars 2024
Kayla
Séjour de 1 nuit en mars 2024
Réponse de TW le 20 avr. 2024
Dear valued guest we appreciate your feedback and are glad to hear you were satisfied with your stay. We hope you choose to stay with us on your next trip. Safe travels!
10/10 Excellent
Victoria
Voyage en couple
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was quiet, easy access to a lot of places
Victoria
Séjour de 1 nuit en mars 2024
Réponse de TW le 27 mars 2024
Dear valued guest we appreciate your feedback and thank you for choosing to stay with us on your trip. We hope you keep us in mind for your next trip. Safe travels!
8/10 Bien
Carl
Voyage en couple
24 mars 2024
Les points forts : Personnel et service et équipements
The hotel is dated. That said they were making renovations while we were there. Staff was friend and helpful. It’s 1 3/4 miles to the GAC and easily in walking distance.
Carl
Séjour de 5 nuits en mars 2024
Réponse de MG le 25 mars 2024
Thank you for your feedback. Have an excellent day.Melissa Graves - Guest Service Lead
2/10 Horrible
Melissa
Voyage en famille, Voyage en couple
24 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I checked in look ok staff told me park around side so only steps the door said doing renovations three flights stairs open door paint paint chips mold strong Oder open door immediately called front desk want refund and will be leaving immediately.. she said will call management and call back standing in this dirty room bathroom right at door bathtub mold paint chips and bathroom ceiling caving inn. Left within 10 min s after arrival. Horrible condition
Melissa
Séjour de 1 nuit en mars 2024
Réponse de MG le 25 mars 2024
Good Morning, I sincerely apologize for your inconveniences. We are in the process of renovating the hotel, and truly appreciate the feedback given.Have an excellent day. Thank you, Melissa Graves- Guest Service Lead
8/10 Bien
Catherine
Voyage en famille
19 mars 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Improvements are being made. Furnishings are being updated. New mirrors with full led lighting made makeup application easy. Unfortunately all the lights in the bathroom are on one switch so in the middle of the night you get blasted with light. Bring a plug in nightlight to avoid burning out your retinas at 2 a.m. We stay here yearly and the clenliness and great staff, as well as a decent full breakfast are everything we really need. Heating fan system was noisey but staff indicated the units were being upgraded.
Catherine
Séjour de 1 nuit en mars 2024
Réponse de TW le 19 mars 2024
Dear valued guest we appreciate your feedback and hope you choose to stay with us on your next trip. Safe travels!
8/10 Bien
Kim
15 mars 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The vent in the bathroom is filthy.
Kim
Séjour de 1 nuit en mars 2024
Réponse de TW le 15 mars 2024
Dear valued guest we appreciate your feedback, we have read your review and will take actions on the matter. We thank you for choosing to stay with us and hope you choose to stay with us on your next trip. Safe travels!
8/10 Bien
Ronald J.
13 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Close to the coliseum
Ronald J.
Séjour de 5 nuits en mars 2024
Réponse de TW le 14 mars 2024
Dear valued guest we appreciate your feedback and hope you choose to stay with us on your next trip. Safe travels!
8/10 Bien
Deborah
3 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was nice and clean in the room refrigerator didn't work the elevator was sticky
Deborah
Séjour de 1 nuit en mars 2024
Réponse de K.F. le 3 mars 2024
Dear Deborah, thank you for staying with us! We are sadden to here there were issues during your stay. We are working on making improvements! Please have a wonderful and safe trip!
10/10 Excellent
Debra
Voyage en groupe
3 mars 2024
Les points forts : Propreté, personnel et service, équipements
You can hear all the traffic from the busy street
Debra
Séjour de 1 nuit en mars 2024
Réponse de K.F le 3 mars 2024
Dear Debra, thank your for staying with us! We do apologize for any inconveniences that may have occurred during your stay. Hope you will choose our location for your next stay! Safe Travels.
2/10 Horrible
Susan
Voyage en famille
26 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Proprty needs entire renovation. Wallpaper perling from walks, broken tables, king bed butts right again air conditioner so you cannot get in or out. Ridiculous!
Breakfast service is a joke, no plates, no eggs , no biscuits, no waffle mix, no syrup. Be prepared to wait for everything.
Do not recommend
Susan
Réponse de K.F. le 26 févr. 2024
Dear Susan, we are sadden to here that your stay was not the best. We are currently working on making improvements to our establishment. We hope that you will stay at our location sometime soon. Safe travels!
6/10 Satisfaisant
Amanda
26 févr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Nice people, good location, but the hotel overall is run down
Amanda
Séjour de 1 nuit en février 2024
Réponse de K.F. le 26 févr. 2024
Dear Amanda, thank you for your feedback. We are working on making improvements to the hotel. We hope that you will choose our location for your next stay! Safe travels!
10/10 Excellent
steven, Turbeville
18 févr. 2024
steven
Séjour de 1 nuit en février 2024
Réponse de TW le 21 mars 2024
Dear valued guest we appreciate your feedback and hope you choose to stay with us on your next trip. Safe travels!
10/10 Excellent
Russell
17 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice, great breakfast, nice bed. Very satisfied.
Russell
Séjour de 2 nuits en février 2024
Réponse de TW le 18 févr. 2024
Dear valued guest we appreciate your feedback. We hope you choose to stay with us on your next trip. Safe travels!
10/10 Excellent
Shavonne
5 févr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
They only thing I would complain about, the first shift desk clerk was not pleasant.
Shavonne
Séjour de 1 nuit en février 2024
Réponse de K.F. le 5 févr. 2024
Dear Shavonne, We do thank you for taking the time for filling out our survey! We do apologize for the issue that you experienced. We are looking forward to your next stay here at Wingate! Safe Travels.
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
5 févr. 2024
Les points forts : Personnel et service
Broken unit
Checked in without any issues. The room we selected was exactly like the pictures. The heating/ac unit was not working in the room so had to ask the front desk for several blankets for the family. Only stayed for the night and got in late so maintenance wasn't available.
Voyageur vérifié
Séjour de 1 nuit en février 2024
Réponse de TW le 5 févr. 2024
Dear valued guest we apologize that your stay was not up to your standards. We have read your review and will make corrections on the matter. We do hope you choose to stay with us on your next trip. Safe travels.
6/10 Satisfaisant
Kevin
Voyage en groupe
4 févr. 2024
Property was ok and the breakfast wasnt that good
Kevin
Séjour de 2 nuits en février 2024
Réponse de JP GM le 4 févr. 2024
Kevin, Thank you for your feedback, please let us know what of your breakfast experience in details so we can improve for next stay
6/10 Satisfaisant
Kelly
3 févr. 2024
Les points forts : Propreté et personnel et service
Kelly
Séjour de 1 nuit en février 2024
Réponse de TS le 4 févr. 2024
Thank you for your feedback.
2/10 Horrible
Danielle
Voyage en famille avec de jeunes enfants
28 janv. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The bed mattresses were totally worn out. I had a spring in my chest if sleeping on stomach. And sticking in my ribs if on my side. There was a crackhead dancing and wiggling all around that came in off the street for a free breakfast that the hostess had to run out. It was unreal. This and a stay at the knights inn in Flagstaff Arizona have gone down in the record books for me as the two worst hotels I've been in.
Danielle
Séjour de 1 nuit en janvier 2024
Réponse de ts le 29 janv. 2024
Thank you for your feedback. I apologize that you and your family was disturbed during breakfast. We will make improvements.
4/10 Médiocre
Alana
27 janv. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Never again
The room’s curtains had to be closed with a paper clip provided by the front desk for privacy. Neighborhood isn’t the best and there is no security to protect guests from vagrants. Mirrors in rooms were dirty. Staff was very friendly. But staff advised guests on arrival they are not responsible for items in rooms or parking lot.
Alana
Séjour de 1 nuit en janvier 2024
Réponse de TW le 28 janv. 2024
Dear valued guest we apologize that your stay was not up to your standards. We have read your review and will make corrections on the matter. We do thank you for choosing to stay with us on this trip. Safe travels.
8/10 Bien
Samuel
25 janv. 2024
Les points forts : Propreté et personnel et service
Samuel
Séjour de 1 nuit en janvier 2024
Réponse de tw le 26 janv. 2024
Dear valued guest we appreciate your feedback and hope you choose to stay with us on your next trip. Safe travels.
4/10 Médiocre
Richard
Voyage en famille
24 janv. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Our room was right above the lobby, (courtesy of the Expedia rate) so we heard everyone arriving and leaving. Also, all night long we heard loud conversations from people standing just outside the entrance smoking. The heater was noisy and the temp controls didn’t work. There was an unpleasant odor in the hallway outside our room. In general the property is run-down.
Richard
Séjour de 7 nuits en janvier 2024
Réponse de TW le 24 janv. 2024
Dear valued guest we apologize that your stay was not up to your standards. We have read your review and will make corrections on the matter. We do thank you for choosing to stay with us on this trip. Safe travels.