Dear Helga,Thank you very much for taking the time to share your glowing review of your recent stay with us. We are thrilled to hear that you had a fantastic experience and awarded us a perfect score of 5 out of 5. Your satisfaction is our utmost priority, and we are delighted that we were able to meet and exceed your expectations.We truly appreciate your kind words and are thrilled that you enjoyed your time at our hotel. Your feedback means a lot to us and serves as encouragement for our team to continue providing excellent service to all our guests.It was a pleasure to have you as our guest, and we hope to welcome you back for another memorable stay in the future.Best regards,Zuzanna Stepien Deputy Manager Gloria Palace Amadores Thalasso&Hotel****

Dear Helga,We would like to thank you for giving us the maximum score. We are delighted to know that you had a great stay in Gloria Palace Amadores Thalasso&Hotel****.We also hope that you will visit us again in the nearest future. In case you have any doubts, questions or special wishes, we remain at your full disposal.Kind regards,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso&Hotel****

Dear Nanda,Thank you for your kind words and positive feedback about your recent stay at Gloria Palace Amadores Thalasso&Hotel****. We are delighted to hear that you had a very good experience and that you found our staff friendly, the food delicious, and the rooms nice, especially with the sea view.Your satisfaction is our priority, and we appreciate you taking the time to share your positive impressions. If there's anything specific you loved or any suggestions you may have for further improvement, please feel free to let us know.We look forward to the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso&Hotel****

Dear Helga,Thank you for such positive feedback after your stay at Gloria Thalasso & Hotels.It would be an honor for us to seeing you again in our hotel and to make your rest time as pleasant as possible.Best regards, Alberto FrenicheGloria Palace Amadores Thalasso & Hotel ****Director/Manager

Dear HelgaI appreciate your feedback, which is very important for us in order to improve our service and maintain the standards.It is a great pleasure that you enjoyed your recent stay with us and that you are especially commenting on the excellent staff and that you recommend the food.

Dear Guest, Thank you truly for visiting us and, of course, for your review. Thousands of visitors stay with us each year but we still feel as happy as the first day when a client lets us know that their time in the hotel was great. We would like to thank you for the trust that you put in us. We truly hope to have a chance to host you again in the future. Kind regards, Arian Cabrera Assistant Manager Gloria Palace Amadores Thalasso&Hotel****

Dear Guest, Thank you for choosing Gloria Palace Amadores Thalasso & Hotel **** and sharing your honest rating. We deeply regret that we did not meet all your expectations as customer satisfaction is of utmost importance for us. We would be more than grateful if you could give us another chance in the future. Kind regards, Zuzanna Stepien Guest Relations Manager Gloria Palace Amadores Thalasso & Hotel****

Dear Guest, thank you for your recent visit and for taking time to share your feedback with us. We are happy to see that you enjoyed our location and facilities. As per your improvement remarks, we will take them into account in the future. We hope you will visit us again and we will be able to give you great holiday experience. Kind regards, Zuzanna Stepien Guest Relations Manager

Dear Guest, Thank you for your recent visit to our Hotel and such a feedback on Hotels.com. We are happy to read that you enjoyed our hotel ("Prachtig hotel. Geweldige ligging. Goed eten .Perf") The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, delight and satisfy our guests. If you have any doubts or questions, we remain at your full disposal for anything you may need. We are looking forward to host you again soon. Kind regards, Lidia Noda Gloria Palace Amadores Thalasso & Hotel**** Hotel Manager.

Dear Guest, We would like to thank you for visiting us recently and rating us. We are delighted to know that you had a great stay in Gloria Palace Amadores Thalasso&Hotel****. We also hope that you will visit us again in the nearest future. In case you have any doubts, questions or special wishes, we remain at your full disposal. Kind regards, Zuzanna Stepien Guest Relations Manager Gloria Palace Amadores Thalasso&Hotel****

Dear Guest, Thank you for staying at Gloria Palace Amadores Thalasso & Hotel**** and the time that you spent sharing your experience with other guests. We are very glad to read that you enjoyed your stay with us. The whole Gloria team would be glad to welcome you again in your next holidays in Gran Canaria. Best regards, Arian Cabrera Manager's Assistant Gloria Palace Amadores Thalasso & Hotel****

Dear Guest, We would like to thank you for giving us such a good score on Expedia.com. We are delighted to know that you had a great stay in Gloria Palace Amadores Thalasso&Hotel****("Kamers zijn ruim en met een prachtig uitzicht op de zee en de zonsondergang. Het is een pet-friendly hotel maar je hondje mag niet op de publieke plaatsen van het hotel : restaurant, lobby, zwembad, terras, enz. Maar het personeel is gek op hondjes !") We also hope that you will visit us again in the nearest future. In case you have any doubts, questions or special wishes, we remain at your full disposal. Kind regards, Lidia Noda. Gloria Palace Amadores Thalasso&Hotel**** Hotel Manager.

Dear Anny, Many thanks for the excellent review posted recently on Hoteles.com and for taking the time to share your experience. It is nice to hear that you enjoyed with us. We want to make our guests feel very special. We are delighted to read all the little touches we provide were a success and that the service you received from the Gloria Thalasso & Hotels team was so well received. We do hope that you will stay again with us and please do not hesitate to contact us at any time if we can be of assistance. Kind regards, Lidia Noda. Gloria Palace Amadores Thalasso & Hotel**** Manager.

Dear Marco, Thank you for choosing GLORIA Palace Amadores Thalasso & Hotel****, and the time that you have spent sharing your experience on Expedia.com. We are very pleased to read that you enjoyed at the hotel ("groot hotel met ruime kamers. mooie infinity "). Once again thank you for your feedback and I´ll be at your disposal if I may be of your assistance in a future occasion. Sunny regards, Lidia Noda 2nd Manager. GLORIA Palace Amadores Thalasso & Hotels****

Chère Imen,Nous vous remercions infiniment d'avoir partagé votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez passé d'excellentes vacances dans notre hôtel.Votre satisfaction est notre priorité absolue, et nous sommes ravis que vous ayez trouvé votre séjour exceptionnel. Nous nous efforçons continuellement d'offrir à nos clients une expérience mémorable, et vos commentaires positifs sont très appréciés.Nous espérons avoir le plaisir de vous accueillir à nouveau au Gloria Palace Amadores Thalasso&Hotel**** pour une autre escapade mémorable.Cordialement,Zuzanna StepienDirectrice adjointeGloria Palace Amadores Thalasso&Hotel****

Dear Geir,Thank you for your perfect rating of 5 out of 5 and for taking the time to leave your feedback on Expedia. We are thrilled to hear that you enjoyed your stay with us.We will share your praise with all of our staff, who strive tirelessly to provide exceptional service to our guests. Your satisfaction is our top priority, and we are delighted that you had a positive experience with us.We look forward to the pleasure of welcoming you back to the Gloria Palace Amadores Thalasso&Hotel**** in the future. If you need any further assistance or have any other comments, please feel free to reach out to us.Warm regards,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso&Hotel****

Sehr geehrte Andrea,vielen Dank für Ihr Feedback bezüglich Ihres Aufenthalts bei uns. Es tut uns aufrichtig leid zu hören, dass Ihr Erlebnis nicht Ihren Erwartungen entsprochen hat. Es freut uns jedoch zu hören, dass Sie den Ausblick von Ihrem Zimmer genossen haben.Es ist bedauerlich zu hören, dass Sie das Verhalten unseres Personals als unfreundlich empfunden haben, insbesondere an der Rezeption. Wir nehmen Ihr Feedback sehr ernst und werden sicherstellen, dass unser Team entsprechend geschult wird, um sicherzustellen, dass sich solche Vorkommnisse nicht wiederholen.Wir möchten uns aufrichtig bei Ihnen entschuldigen und hoffen, dass Sie uns in Zukunft eine weitere Gelegenheit geben, Sie von unserem Service zu überzeugen.Mit freundlichen Grüßen,Zuzanna Stepienstellvertretende GeschäftsleiterinGloria Palace Amadores Thalasso&Hotel****

Dear Tor,Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your experience and found our hotel to be of good quality, with a nice location.At Gloria Palace Amadores Thalasso & Hotel****, we strive to provide our guests with a memorable and pleasant stay, and we are thrilled that we were able to meet your expectations.We truly appreciate your recommendation and hope to have the pleasure of welcoming you back on your next visit to the area.Warm regards,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso & Hotel****

Dear Guest,Thank you for sharing your feedback on your recent stay with us at Gloria Palace Amadores Thalasso&Hotel****. We are pleased to hear that you found our staff to be very friendly and helpful. However, we apologize for any inconvenience caused by the loudness of the evening entertainment and the cleanliness issues you encountered with the buffet utensils.Your comments regarding the views and availability of sunbeds are appreciated. We will address the issues raised to ensure a better experience for our guests in the future.We hope to have the opportunity to welcome you back for an improved stay.Best regards,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso&Hotel****

Dear Anonymous,We are deeply sorry to hear about the health issues you and your husband experienced during your recent stay with us. Your well-being and safety are of utmost importance to us, and we regret that you had such a distressing experience.Additionally, we have shared your feedback with our team to ensure that they are aware of the importance of providing prompt and appropriate assistance to guests in need, especially during emergencies.We understand your decision not to return, but we sincerely hope that your husband recovers swiftly and that you both find comfort and solace during this challenging time.If there is anything further we can do to assist you, please do not hesitate to contact us.Warm regards,Zuzanna StepienDeputy Manager Gloria Palace Amadores Thalasso & Hotel

Dear Guest,We would like to thank you for giving us the maximum score. We are delighted to know that you had a great stay in Gloria Palace Amadores Thalasso&Hotel****.We also hope that you will visit us again in the nearest future. In case you have any doubts, questions or special wishes, we remain at your full disposal.Kind regards,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso&Hotel****

Dear Sunrid,Thank you for taking the time to leave us your feedback. We appreciate your rating of 8 out of 10, and we're glad to hear that you had a positive experience during your stay at our hotel.If there are any specific aspects of your stay that you particularly enjoyed or any areas where you feel we could improve further, please don't hesitate to share them with us. Your feedback is invaluable to us as we strive to provide the best possible service to all our guests.We hope to have the opportunity to welcome you back to Gloria Palace Amadores Thalasso & Hotel**** in the future, and we will continue working hard to ensure that your next stay exceeds your expectations.Thank you once again for choosing to stay with us.Warm regards,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso&Hotel****

Dear Pirjo,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our staff friendly and enjoyed the good food offered with the half-board option. Additionally, we are delighted that you appreciated the stunning sea views from our hotel.We value your constructive criticism regarding the condition of our room facilities, and we assure you that we are continuously working to improve and upgrade our accommodations to provide the best possible experience for our guests.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Warm regards,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso & Hotel

Dear Kenneth,Thank you for sharing your feedback with us. We appreciate your input, as it helps us identify areas where we can improve our services and facilities.If there are any specific issues or concerns you encountered during your stay that you would like us to address, please feel free to provide more details. Your satisfaction is our priority, and we are committed to ensuring that all our guests have a positive experience with us.We hope to have the opportunity to welcome you back in the future and provide you with an improved stay.Warm regards,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso & Hotel

Dear Guest,We would like to thank you for giving us the maximum score. We are delighted to know that you had a great stay in Gloria Palace Amadores Thalasso&Hotel****.We also hope that you will visit us again in the nearest future. In case you have any doubts, questions or special wishes, we remain at your full disposal.Kind regards,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso&Hotel****

Estimada Paula,Muchas gracias por evaluarnos de forma tan positiva. Nos llena de orgullo saber que ha tenido una estancia maravillosa en Gloria Palace Amadores Thalasso&Hotel**** .Estamos a su disposición para lo que necesite y esperamos que podamos volver a recibirle en el hotel pronto.Atentamente,Zuzanna StepienSubdirectoraGloria Palace Amadores Thalasso&Hotel****

Estimada Paula,Muchas gracias por evaluarnos de forma tan positiva. Nos llena de orgullo saber que ha tenido una estancia maravillosa en Gloria Palace Amadores Thalasso&Hotel**** .Estamos a su disposición para lo que necesite y esperamos que podamos volver a recibirle en el hotel pronto.Atentamente,Zuzanna StepienSubdirectoraGloria Palace Amadores Thalasso&Hotel****

Dear Guest,We would like to thank you for rating us so high. We are delighted to know that you had a great stay in Gloria Palace Amadores Thalasso&Hotel****.We also hope that you will visit us again in the nearest future. In case you have any doubts, questions or special wishes, we remain at your full disposal.Kind regards,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso&Hotel****

Kjære Roar,Takk for din tilbakemelding angående ditt opphold. Vi setter pris på din vurdering på 8 av 10 og er glade for å høre at du fant sengene komfortable og hotellet godt vedlikeholdt med høy standard.Det er flott å vite at du satte pris på mangfoldet av nasjonaliteter og at frokosten var tilfredsstillende. Vi tar også notis av din kommentar om lydighet på rommene, og vi beklager eventuelle ulemper dette kan ha forårsaket.Vi setter stor pris på tilbakemeldingene fra våre gjester, da det hjelper oss med å forbedre våre tjenester. Hvis det er noe spesifikt du vil fremheve eller om det er ytterligere kommentarer du ønsker å dele, vennligst gi beskjed.Vi håper å ønske deg velkommen tilbake ved en annen anledning.Vennlig hilsen,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso&Hotel****

Dear Bernard,Thank you for choosing to stay at our hotel. We appreciate your visit, and we hope you had a wonderful experience.If there's anything specific you enjoyed or any feedback you'd like to share, we would love to hear from you.Looking forward to welcoming you back in the future.Best regards,

Dear Jessica,Thank you for choosing our hotel and for sharing your feedback. We appreciate your positive comments about the pool area and the excellent service provided by the cleaning and restaurant staff.However, we sincerely apologize for the challenges you faced with the reception staff and the misinformation provided during your stay. We take your feedback seriously and will investigate the matter to ensure such incidents do not happen in the future. Your experience does not align with the level of service we aim to provide, and we are truly sorry for any inconvenience caused.If there's anything more you would like to share or discuss, please feel free to contact us. We appreciate your understanding and hope to have the opportunity to welcome you back in the future with an improved experience.Thank you for your visit.Best regards,

Dear Tara,We extend our heartfelt gratitude for choosing our hotel, and we are thrilled to receive your fantastic feedback! Thank you for acknowledging our friendly and hospitable staff, the beautiful sea views from every room, and the plentiful and excellent-quality food options.We are delighted to hear that your overall experience was faultless. Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back for another amazing stay in the future.Thank you again for your visit.Warm regards,

Dear guest,Thank you for taking the time to share your feedback with us. We appreciate your positive comment about our hotel. However, we sincerely apologize for the inconvenience you experienced with the sunbed reservation issue.We understand the importance of a relaxing experience by the pool, and we regret that the situation with guests reserving sunbeds caused frustration. We will take your suggestion into consideration and explore ways to address this matter, such as providing clearer information or implementing measures to prevent early sunbed reservations.We value your input, as it helps us improve our services. We hope to have the opportunity to welcome you back for a more enjoyable stay.Best regards,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso&Hotel****

Dear Marit,Thank you for taking the time to share your feedback following your recent stay at Gloria Palace Amadores Thalasso&Hotel****. We appreciate your insights, and we apologize for any inconveniences you may have experienced.Your comments regarding the need for modernization, particularly in the gym, and the challenges in the dining area have been duly noted. We strive to provide a comfortable and enjoyable experience for all our guests, and your observations are crucial for our ongoing efforts to enhance our facilities and services.We regret that your recent experience did not meet the standards set by Gloria Royal in 2022. Please rest assured that we take your feedback seriously, and our management team will review the issues you've highlighted to implement necessary improvements.We sincerely hope to have the opportunity to welcome you back in the future, where we aim to exceed your expectations.Kind regards,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso&Hotel****

Kjære Jantinus,Takk for ditt besøk hos oss. Vi setter pris på din tilbakemelding og håper du hadde en fantastisk opplevelse. Vi ser frem til å ønske deg velkommen igjen i fremtiden.Med vennlig hilsen,

Dear Joanna,Thank you for choosing our hotel and taking the time to provide us with your valuable feedback. We appreciate your kind words about our lovely hotel and its convenient location.I sincerely apologize for the inconveniences you encountered during your stay. Your feedback is crucial to us, and we want to assure you that we take your concerns seriously.We have already informed the relevant teams about the issues you raised, and immediate measures are being implemented to address and rectify the situations. We understand the importance of providing a seamless experience for our guests, and we are committed to making the necessary improvements.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back for an improved experience in the future.Best regards,

Dear David,Thank you sincerely for choosing our hotel and sharing your valuable feedback. We are delighted to hear that you enjoyed the spacious bedrooms and the breathtaking sea views.We appreciate your honest comments about the bathroom arrangements, and we will certainly consider them as we strive to enhance our guests' experiences. Your insight is invaluable.We look forward to welcoming you back in the future. If there's anything specific you'd like us to address for your next visit, please don't hesitate to let us know.Best regards,

Dear Torgils,Thank you for your continued loyalty and for taking the time to share your positive experiences with us. We are delighted to hear that you have enjoyed your stay on numerous occasions, appreciating the excellent service, cleanliness, and diverse dining options, including the delightful breakfast and new dinner experiences.It is wonderful to know that you have taken pleasure in the large and beautiful pools on the top with a stunning view of the vast ocean. Our team is committed to providing memorable moments, and we are thrilled that you found your room spacious with a captivating view of the sunset.We look forward to welcoming you back on your future visits. If there is anything specific you would like to share or suggest for an even better experience, please feel free to let us know.Best regards,Zuzanna StepienDeputy ManagerGloria Palace Amadores Thalasso&Hotel****

Kjære Jens Helge,Vi ønsker å uttrykke vår dype takknemlighet for ditt besøk til vårt hotell.Det var en glede å ha deg som gjest, og vi setter stor pris på den høye vurderingen du har gitt oss.Vi streber alltid etter å gi våre gjester en minneverdig opplevelse, og din støtte motiverer oss til å fortsette å levere førsteklasses service.Takk igjen for at du valgte vårt hotell. Vi ser frem til å ønske deg velkommen tilbake i fremtiden!Med vennlig hilsen,