Folkloristisch Museum van de Cycladische Beschaving

While the hotel is largely quite clean the pool was often filled with debris. I know the winds are high but to clean the pool once a day isnt the best service from a 4* Hotel. Situated on the edge of a brilliant small town with great beach clubs - punda coast and Rebel at Golden beach it's ideally situated. Rooms are basic and could do with modernising. Our balcony door wouldnt shut and I told reception yet nothing was done about it so there's a security risk there. There was a large chap on reception when we arrived who was very sarcastic to me and my wife and without saying as much that he didnt really like english people. Strange. We are always very polite to people yet felt he was cold and unwelcoming and from the 5 hotels on our trip this was the worst of the hotels. Breakfast is good. The two chaps who run the taxi service there - both fantastic and friendly as were the bar staff too. The day after our arrival none of our taps were working and when reported to reception we were told the turn them off in the mornings to refill the pool - I've never know this before - especially from 9-11. Very odd. Overall the hotel is okay. Its not brilliant but not poor. Would we return? Probably not as there's loads of better options around the area.

When we arrived at noon , they told us 5 times that the room (booked a design room 25m²) was ready at check in 2pm and that the hotel was fully booked. Ok no problem, we walked to the beautiful Naoussa. I requested a room with a view (for my husbands birthday) when I've made the booking (6 months in advance), When we got back in the late afternoon they showed us to our room. We were very dissapointed because the room was on the streetside. (no view at all !!!!) And the room was more a familyroom with 1 big bed and 2 smal beds (2 seperate spaces) So the room were the big bed was, was very small. The bathtub was unusable, very small with both ends blocked with the tap and other end to unplug the water. (no seperate shower) Next day there was somebody else at reception so I complaint that this was totally not the room that we booked. He told me that i should be happy because we got an upgrade????!!!!!! Normally 1 big room --> now 2 seperate spaces with beds Normally big shower -->now a jacuzzi bathtub, wich was impossible to sit comfy Requested a view --> now no view Euh?? Upgrade and yes we could move on our last day to a design room with a view (the room that we booked) but we refused because then we had to pack and unpack again for just 1 night. The possitive: good breakfast + staff at breakfast and a good bed We spended almost 4 weeks on different islands, this was the only dissapointment with the check in staff and room(UPGRADE) that we got.