Hôtel près de Centre congrès Five Sullivan Brother (Waterloo)

« Room was clean nice to have the option of the stove fridge and dishwasher. Restaurant was not good at all. Staff were very helpful. »

« It was a great place to stay, warm, historic and unique. Very walkable to the river. »

« It was as advertised. The hotel restaurant has good bbq. »

« This hotel is an older hotel without many updates. The only thing that was not satisfactory to me was the cleanliness of the jacuzzi tub. Probably old and just time of use. But overall, this hotel suited my needs, room was clean, convenient for where i needed to be, felt safe and the staf was awesome! My stay was great and if I need to stay in the area again, i will definitely be back. Thank you for a clean and great nights rest. »

« The pool is closed for maintenance they say but it just seems to be empty with no water. The floor in our room was sticky and there was a q tip on the floor. The gfi didn't work so you couldn't use thr plug by the sink. Seems to be mainly people living there monthly. Someone knocked on our window in the middle pf the night so at that point we decided to check out early »

« I wanted to extend my stay but the price went up by more than double, I asked if they matched hotels in the area and they said no. I checked out and gave their competition my money for another 5 nights! The breakfast was the same thing for my 3 night stay so nothing great. French toast sticks were so hard you couldnt bite into them. I own a business and if someone wanted competitor pricing I would give it to them as I do not want to lose them as a customer! »

« très bon hotel »

« L'accueil jovial et employés serviables »

« We arrived to a musty/stale cigarette smell. My husband checked the air filter and it was completely dirty. The bathtub would not drain. We would have to take showers in 30 minute increments so the tub would drain. There was mold around the tub. The smoke alarm was not attached correctly to the ceiling. We also noticed chips on the floor that was left from a previous guest so it makes me think the room wasnt cleaned properly prior to our stay. The carpet was frayed and dirty. The tub did not...

« De l'eau entrait par le plafond de la chambre et un employé a eu du mal à nous reloger; cependant, un autre a pu le faire. Il y avait un gros trou dans la literie. À l'intérieur de l'hôtel, il y avait une senteur de fumée de cigarette et d'humilité dans la chambre. Un des deux employés n'était pas accueillant. »

« Just mediocre. »

« Just a big gap under the door about an inch but other than that everything was pretty good. »

« The AC leaked all over everything and they gave no refund and couldn’t move me rooms »

« No way »

« Our room was very good but we had to clean out dressers drawers and food from the Fridge. from the last guest/ No one addressed this issue. Just said thank you for bringing it to the front desk/ Do not have enought handicap parking »

« We found ants everywhere, including in the beds. The price of the hotel was alot more expensive than most places. We had a room with 3 beds and that was nice. »

« Clean and quiet for a restful stay. »

« Wife and I booked a room for one night. We were very disappointed with our stay. We mainly picked this property because of recent reviews and was one of very few hotels that had a hot tub. The pool is very tiny and every noise a young kid makes echos all throughout the pool area. The pool is in a desperate need of a cleaning. It is disgusting looking how dirty the sides and floor is. The hot tub was a complete joke. It was cold. Doors have to be slammed to shut so be prepared to be up half the...