It was very unfortunate how dirty the rooms were because the location is perfect. You have dining and activities right nearby. The rooms however were disgusting. I found mold in the mini refrigerator and on the lamp shade. The bed sheets were also dirty and the couch had a massive hole in it.
The hotel was in a good location with restaurants and the mall close by; however, the hotel smelled like cigarettes as soon as you walked in. My non-smoking room also smelled like cigarettes. The guy that initially checked me in at the front desk seemed like he couldn't have cared less about his job and definitely didn't have the sense of hospitality I feel that you should have when checking into a hotel. My room was missing a shower curtain and the microwave did not work. This hotel could definitely benefit from some upgrading and a good deep clean to get out the smell of cigarettes that seems to permeate through the whole building and rooms.
Booked this hotel due to its 8.4 rating on Expedia. Arrived at 10pm expecting a smoke free room. Room clearly had been smoked in, front desk said there were no other rooms and gave us some air freshener. Went to make the pullout bed, and there were no linens and the mattress was filthy. Would never recommend staying at this hotel.
I am not that picky of a traveler but this place was not what I expected at all. Bathroom was awful - extremely low toilets and seat was askew and ready to fall off. Shower wall with faucets looked like it was ready to pop off. Hair dryer didnât work nor did phone to call front desk. Went down and they had no hair dryers . Also no extra blankets or pillows. Was definitely not a place I would stay at again
The lonby was dirty and smelled like marijuana. The room was dark, very little lighting. Bathroom tub looked like it had not been cleaned. There was a hole in the wall by the bed. Very nasty
We would come back. The breakfast was good, the room was clean, and the staff were very friendly. One of the staff went over and beyond to help us. The alarm went off due to someone burning something, at least we know their fire alarm works. The only thing I do recommend is updating the property. Our toilet really needs to be updated, rust all over the bolts on the seat, and the tub needs to be painted.