« Very POOR. I stayed 4 nights and NOT ONCE was the bed made. NOT ONCE did my room receive clean towels. The garbage was never removed. On Monday and Tuesday mornings at 7:00, we made the coffee in the lobby since no staff had arrived. What's worse (if you can imagine this getting worse) -- We booked 5 rooms at the Boulder Creek Inn and each one of us received boorish and rude treatment by the managers and owners. In fact, when my other family members mentioned what I am now mentioning -- the...
« Jessica, the manager at Best Western checked me in and I have to say she is amazing. She was very personable and helpful, but what was most exceptional about her hospitality was that she seemed to anticipate my requests and automatically started solving for them. I was traveling with my 13 year old lab who has bad hips, as soon as I mentioned this Jessica immediately switched my room to a first floor room and mentioned a medication that her dog really improved on and suggested I ask my vet about...
« Cute bungalows across the street from the lake and bike/walk to cute town (abt a mile). Easy check in, place was clean and updated. Only cons were no closet or hooks to hang anything. No nightstands so we used the 2 kitchen stools. Itâs tight w 2 ppl but we made it work and enjoyed our stay. »
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