Cette cabane Ă l'atmosphĂšre familiale Ă Big Bear Lake se trouve Ă 2 km de sites comme Parcours de golf Gold Mine, Big Bear Mountain Resort et Chair 5. The Village est Ă 4,7 km de distance.
We loved staying in this cabin with our family. It was clean and had everything we needed. It was close to the slopes and dining. We will come back in the future!
We came to stay for a fun mountain getaway over the kids' winter break after Christmas and before New Years. We paid a premium price of about 800/night. Everything was great until the last night when we felt our socks get wet in the kitchen...looked under the sink and there was water everywhere. The leak looked like it was due to a failed P trap connection in the plumbing. We spent the last night of our vacation soaking up water with towels, sourcing the leak, emptying everything under the sink, shutting off water, and with two kids under ten trying to find dinner in town. We were without a kitchen and had no running water. The property manager was not very responsive that night. We got the vibe that they were trying to figure out if we caused the leak, asking if we had the heat on too high with frozen pipes. The temp outside was not freezing. Heat was 65. We didn't do anything wrong but their only concern was whether we were at fault. After several phone calls and texts, we finally confirmed that we wouldn't have to clean up the kitchen upon checkout, which would have been me doing dishes in the bathtub. We couldn't cook dinner or breakfast the next morning. A week after we were home we finally heard that the owner agreed to a 30% discount for the third night. I know things happen and luckily we are handy. We did what we could to help minimize any leak damage, but honestly I am disappointed our cabin getaway ended this way since we paid such a premium price for our stay.