Luchtfoto

Beoordelingen van Hotel Condes de Barcelona

4 out of 5
Hotel Condes de Barcelona
Passeig de Gracia, 73-75, Barcelona

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 710 van 959 beoordelingen" "
Gastenscore: 8 - Goed. 188 van 959 beoordelingen" "
Gastenscore: 6 - Redelijk. 42 van 959 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 959 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 959 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

G A

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Josep Corominas, Rooms division manager op 23 jan 2024
Estimado huésped,Muchísimas gracias por su excelente valoración.Estamos muy contentos de recibir la magnífica apreciación que nos ha dedicado y saber que disfrutó de una satisfactoria experiencia con nosotros.Esperamos tener la ocasión de volver a darle la bienvenida nuevamente. Un saludo muy cordial,Josep Corominas, Rooms division manager

8/10 – Goed

Christine

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A-locatie, supervriendelijk personeel, geluidsdichte kamer en goede airconditioning.
6 nachten verbleven in augustus 2023
Reactie van Raimon Senpau, General Manager op 21 aug 2023
Beste Christine,Hartelijk bedankt voor deze mooie review.We zijn blij te horen dat u onze locatie, vriendelijk personeel en geluidsdichte kamers met goede airconditioning waardeerde. Ons hotel is inderdaad ideaal gelegen in het hart van Barcelona, dicht bij vele bezienswaardigheden en winkels. Ons personeel streeft ernaar om elke gast een warm welkom en uitstekende service te bieden. Verder zijn onze kamers ontworpen om een comfortabele en rustige omgeving te bieden, zodat u kunt genieten van een goede nachtrust.We hopen u in de toekomst opnieuw te mogen verwelkomen in ons hotel. Met vriendelijke groet,Raimon Senpau, General Manager

8/10 – Goed

Tyana, Venlo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location is perfect! It’s located on a large shopping street with fancy brands, all the major sites are walking distance and the public transport connection is great too. As a female solo traveller, safety of the area was very important to me and this area definitely felt safe. Breakfast buffet was fairly simple but delicious. Facilities were clean. The only downside was the lack of soundproofing. I had a room facing the busy road which you could hear well. I could also hear loud hotelguests arriving in the middle of the night. These things did interrupt my sleep but it was honestly the only really downside, for the rest it is a great hotel!
2 nachten verbleven in februari 2023
Reactie van Raimon Senpau, General Manager op 20 feb 2023
Dear Tyana,Thanks for taking the time to review your visit with us at Condes de Barcelona.We are delighted to know that you had a pleasant stay and appreciated our convenient location.We apologise, however, for any noise disturbance you experienced. Please don't hesitate to notify our team of such concerns in the future. We will do our best to find a solution for you as the comfort and well-being of our guests are a top priority.Nevertheless, we are glad that the high standards we set ourselves met your expectations and that we were able to tempt your taste buds with the wide selection on offer at breakfast.We hope that you will visit us again in the future. Best wishes,Raimon Senpau, General Manager

10/10 – Uitstekend

Nico

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2022
Reactie van Raimon Senpau, General Manager op 17 okt 2022
Dear Nico,Thank you for this positive rating.We are glad we were able to meet all your requirementsAgain, thank you very much.We look forward to seeing you again soon.Best regards,Raimon Senpau, General Manager

10/10 – Uitstekend

D.G.B.

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Had a good stay here!
Very nice hotel close to the heart of Barcelona but still far away from the tourist hotel spots. Normally am staying in a bit more expe dive hotel but this really is a good alternative. Room was not that big but bed was okay, laundry service fast, bathroom big enough. Had a fabulous view on Casa Milan on the left and the Sagrada Familia on the right. Swimming pool is smaller as appearing on the picture, roof top bar has a real good atmosphere ms the food and wine is of good quality. Will come again!
4 nachten verbleven in mei 2022
Reactie van Raimon Senpau, General Manager op 15 jun 2022
Dear Guest, Thank you for taking the time to share your feedback. We were delighted to read that you enjoyed your stay with us and that you appreciated our convenient location and the fantastic views we are so lucky to have. However, we are sorry to know the size of your room was not perfect for you. We do offer rooms of varying sizes and our team members are always available to assist with room selection. It is with regret we learn that you were surprised by the size of our pool, which permits our guests to unwind with a refreshing dip. Knowing that you intend to return is our greatest reward. We look forward to the pleasure of welcoming you back on another occasion. Kind regards, Raimon Senpau, General Manager

8/10 – Goed

Erik

3 nachten verbleven in februari 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2019

10/10 – Uitstekend

RDB, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super hotel! Aanrader >>>
Goede centrale locatie, prachtige & schone kamer! Vriendelijk en behulpzaam personeel. Klein zwembad met enkele ligbedden om even te relaxen tussendoor, en... de rooftop bar was geweldig! Werkelijk alles was super!
2 nachten verbleven in mei 2018
Reactie van David F op 1 jun 2018
Dear Sir/Madame, Our Hotel is located in the best area in Barcelona. Is the best shopping street in Barcelona. And between Casa Mila ( La Pedrera ) and Casa Batllo from Gaudi. You will enjoy for sure. Best regards. See you soon. Reception. David F.

10/10 – Uitstekend

Marius

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Et flott hotel med god plassering. Fine rom, hyggelig takterrasse og tak basseng. Veldig god service på alle som jobbet der.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

ALEJANDRO

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellente ubicación, el personal fue demasiado atento
1 nacht verbleven in mei 2024

8/10 – Goed

Audrone

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We supost to have a bottle wine .We didn't have , they gave coupon for free coffe or beer. I ordered a drink in the bar , they told my coupon can't cover drink price:(((
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Mahipal, Brampton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Cathy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

Behzad

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Josep Corominas, Rooms division manager op 22 mei 2024
Querido huésped,Nos alegra mucho que haya depositado su confianza en el Condes de Barcelona eligiéndonos como su hotel de confianza durante estos días que ha pasado en Barcelona. Confiamos en que se lleve un maravilloso recuerdo de su visita a nuestra hermosa ciudad y le agradecemos de corazón su magnífica valoración.Reciba un cordial saludo,Josep Corominas, Rooms division manager

10/10 – Uitstekend

Fadi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I recommend.
4 nachten verbleven in mei 2024
Reactie van Josep Corominas, Rooms division manager op 21 mei 2024
Dear Fadi,Thank you for taking the time to share this review.Our team takes great pride in upholding our hotel's standards and ensuring that every guest feels well taken care of. The positive feedback you've shared affirms the dedication we have to the comfort and satisfaction of our guests. We believe it is the little details that help create a truly special stay.We eagerly await the opportunity to welcome you back to Condes de Barcelona.Warm regards,Josep Corominas, Rooms division manager

10/10 – Uitstekend

Sunshine, Goodyear

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed at Hotel Condes de Barcelona after an 11-day cruise and had a great time exploring Barcelona for 2 days. It is located in a busy part of town, lots of shopping and dining options, and just down the street from Casa Mila la Pedrera and Casa Batllo (which we toured and enjoyed). We are walkers and enjoyed the ~25min walk to Sagrada Familia the next morning for early entry (get your tickets a month in advance on the official website! Do the tour and tower climb!) and the walk to to La Rambla is about 20 mins. The roof-top restaurant & bar has great views of the city, Sagrada Familia and Casa Mila up the way. The rooms were comfortable and modern. Any travel items you may need are there ready for you in the room, even a comb, razor, toothbrush/paste. Breakfast wasn't included but considering many restaurants don't even open for breakfast until 9 or later, we are early risers and needed to get on the way to Sagrada Familia by 8am. Good food choices and good coffee. We greatly enjoyed our stay and would stay again!
2 nachten verbleven in mei 2024
Reactie van Josep Corominas, Rooms Division Manager op 15 mei 2024
Dear Guest,Thanks for your review about our hotel.We are thrilled to learn that our prime location provided a convenient base for your explorations around Barcelona, including the easy access to iconic sites like Casa Mila La Pedrera and Casa Batllo. It's fantastic to hear that the walks to Sagrada Familia and La Rambla were enjoyable highlights of your visit.Your kind words about the comfort and modernity of our rooms truly resonate with our commitment to providing exceptional living spaces. We are also glad that the room amenities met all your travel needs, adding convenience and ease to your stay.We're also delighted that our rooftop restaurant and bar enhanced your experience with us, offering splendid views of the city alongside a variety of dining choices. It’s always our aim to provide not just a stay, but a memorable experience through our culinary offerings and ambiance.We look forward to seeing you again on a future occasion.Best regards,Josep Corominas, Rooms Division Manager

10/10 – Uitstekend

Linda, Charlotte

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything at this property is impressive. From the beautiful roof top bar with a view of Sagrada Familia to the breakfast buffet in the morning. The very handsome men at the front desk were helpful with restaurant suggestions, directions and ideas for the day. We stayed 7 nights and were very pleased with the location, close to 2 metro stations and a lot of attractions withing walking distance.
4 nachten verbleven in april 2024
Reactie van Josep Corominas, Rooms Division Manager op 13 mei 2024
Dear Linda,Thank you for this great feedback about your recent stay.It is truly heartening to hear that our rooftop bar with its panoramic views of the Sagrada Familia left a lasting impression on you. Our commitment to providing a diverse and delectable breakfast buffet is also something we take great pride in.We are particularly grateful for your kind words regarding our front desk team. Their dedication to offering excellent service is part of our endeavor to ensure an unforgettable stay for our guests. The strategic location of Condes de Barcelona, nestled within easy reach of the metro and a stone's throw from many of Barcelona's renowned attractions, is one of our most cherished features.Your satisfaction is our greatest reward, and it is feedback like yours that inspires us to continue providing exceptional service day after day.We look forward to welcoming you back for another memorable stay in the future. Warm regards,Josep Corominas, Rooms Division Manager

10/10 – Uitstekend

marika

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I absolutely recommend this hotel very clean . Staff is super friendly esp Carlos who went out of his way with dining options .Close to the best shopping and all places to see. The restaurant upstairs is excellent food ! We ate there three times in a week ! I would stay again ! The only thing I would recommend is the hallway to rooms have more light it was a little too dark .
6 nachten verbleven in mei 2024
Reactie van Josep Corominas, Rooms Division Manager op 13 mei 2024
Dear Marika,Thank you for taking the time to leave a review of your recent stay.It is heartwarming to know that our commitment to cleanliness met your expectations and contributed to your enjoyable stay. Our team, especially Carlos, is overjoyed to receive your compliments.We are also thrilled that our prime location, nestled in the heart of Barcelona's shopping district and close to iconic sightseeing spots, added convenience to your visit. Moreover, it's a pleasure to learn that our rooftop restaurant not only offered you delectable meals but also became a favourite spot during your stay.Regarding your observation about the hallway lighting, we appreciate you bringing this to our attention. While we strive to create a cozy and welcoming atmosphere, we will certainly review our lighting to enhance our guests' comfort. Condes de Barcelona is always evolving, and guest feedback is instrumental in our continual improvement.We hope to welcome you again in the future. Best wishes.Josep Corominas, Rooms Division Manager

6/10 – Redelijk

tali

Zakenreiziger
Positief: Personeel en service, voorzieningen
Negatief: Netheid
Not very clean
1 nacht verbleven in mei 2024
Reactie van Josep Corominas, Rooms division manager op 7 mei 2024
Dear Tali,Thank you for taking the time to share this feedback.We are very sorry that you felt our high standards were not met and regret you did not inform our team members at the time so we could have taken action.It would be a pleasure to welcome you for another enjoyable stay.Best wishes,Josep Corominas, Rooms division manager

8/10 – Goed

NEDA

Reisde met partner
Positief: Netheid, personeel en service
Very nice location and beautiful rooftop bar and great balcony , the rooms could definitely have some renovations to newer and level up the breakfast.
1 nacht verbleven in mei 2024
Reactie van Josep Corominas, Rooms Division Manager op 13 mei 2024
Dear Neda,We appreciate your feedback.We are thrilled that our prime location and the ambiance of our rooftop bar met your expectations, and we are glad that the balcony provided a great addition to your stay.We regret to hear that some aspects did not meet your standards. We do recognize that a few of our rooms are in need of refurbishment, and we are happy to let you know that we have a planned renovation due to start in the near future. As for the breakfast, we are constantly refining our selection to ensure a variety of high-quality options for all our guests. Regarding room amenities, we strive to provide the utmost comfort and will take your feedback into consideration for future improvements.Your kind rating of our service is much appreciated, and we are delighted to know that the cleanliness of your room contributed positively to your overall experience.We hope to welcome you back for an improved experience next time.Kind regards,Josep Corominas, Rooms Division Manager

10/10 – Uitstekend

Ljupco

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Centre of the city providing accessibikity to major atractions
1 nacht verbleven in april 2024
Reactie van Josep Corominas, Rooms Division Manager op 5 mei 2024
Dear Ljupco,Thank you for taking the time to review your stay.Your remarks on our central location, providing easy access to Barcelona's major attractions, are much appreciated. We are glad to hear that our commitment to cleanliness and the condition of our hotel met your expectations.We are also pleased to know that our service and the amenities provided in your room contributed to a memorable experience. Our staff strives to maintain the highest standards of hospitality.We look forward to welcoming you back on a future occasion. Best wishes,Josep Corominas, Rooms Division Manager

6/10 – Redelijk

Jorge

Positief: Personeel en service
6 nachten verbleven in april 2024
Reactie van Josep Corominas, Rooms division manager op 21 mei 2024
Dear Jorge. We thank you for your comments about your stay at our hotel.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to welcome you back in the future for an improved stay.Kind regards,Josep Corominas, Rooms division manager

8/10 – Goed

Marco

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is excellent, but the bed was hard not very comfortable.
2 nachten verbleven in april 2024
Reactie van Josep Corominas, Rooms Division Manager op 22 apr 2024
Dear Marco,Thank you for your review.We are delighted to hear that you found our location to be excellent and appreciated the high standards of room cleanliness, hotel condition, service, and room amenities. These are aspects we take great pride in and are glad they contributed to your experience.However, we regret to hear that the bed did not meet your comfort expectations. We strive to provide a restful sleep experience and are sorry that this aspect impacted your stay. We are attentive to our guests' feedback and are continually evaluating improvements for their comfort.We look forward to welcoming you back for another visit. Best wishes,Josep Corominas, Rooms Division Manager

10/10 – Uitstekend

??

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
위치가 일단 좋았고 객실이나 리셉션 모두 훌륭했습니다
2 nachten verbleven in april 2024
Reactie van Josep Corominas, Rooms division manager op 22 apr 2024
안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 그중에서도, 저희 호텔의 위치에 대해 좋게 평가해주신 점 대단히 감사드립니다. 저희 호텔은 바르셀로나 중심부에 위치하고 있으며, 카사 밀라와 카탈루냐 광장 등 유명 관광지를 가까운 거리에서 방문하실 수 있습니다. 또한 객실과 리셉션도 훌륭하게 느껴지셨다니 저희도 기쁘네요. 소중한 의견 감사합니다. 부디 호텔에서 머무시는 동안 바르셀로나에서 즐거운 여행 되셨길 바랍니다.다음에 기회가 된다면, 언제든 다시 찾아주세요. 감사합니다.Josep Corominas, Rooms division manager

10/10 – Uitstekend

Churchill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Josep Corominas, Rooms division manager op 22 apr 2024
Dear Guest,Thank you for positively reviewing your visit.We are pleased that we were able to meet your expectations.We hope to welcome you back to Condes de Barcelona in the future. Best regards,Josep Corominas, Rooms division manager

10/10 – Uitstekend

Jayne Elizabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was in a perfect location and had a great roof top bar. Road noise could be heard from our outer room but it didn’t disturb us too much.
3 nachten verbleven in maart 2024
Reactie van Josep Corominas, Rooms Division Manager op 22 apr 2024
Dear Jayne Elizabeth,Thank you for taking the time to share this feedback.It's wonderful to know that our prime location contributed positively to your experience, allowing you to easily explore the beauty of Barcelona. Our rooftop bar's ambiance is something we take great pride in, and we're thrilled you enjoyed it.While we understand that some guests might be sensitive to the vibrancy of our city, we're glad to hear that the road noise was not significantly disruptive to your stay. Our commitment to providing immaculate accommodations is reflected in your satisfaction with the room's cleanliness, and we're elated that the hotel's condition met your expectations. We're also pleased to know that our service lived up to the high standards we strive for every day.Regarding the room amenities, we hope that they met most of your needs and that any concerns were swiftly addressed by our attentive staff. At Condes de Barcelona, our guest's comfort is our top priority, and we continuously work to ensure every aspect of your stay is exceptional.We hope we may have the chance to welcome you back in the future. Kindest regards,Josep Corominas, Rooms Division Manager

10/10 – Uitstekend

Alexandra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good hotel close to dining places and shopping
3 nachten verbleven in april 2024
Reactie van Josep Corominas, Rooms Division Manager op 22 apr 2024
Dear Alexandra,Thank you for taking the time to share your review with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We are eagerly awaiting your next visit.Warm regards,Josep Corominas, Rooms Division Manager

8/10 – Goed

Sean

4 nachten verbleven in april 2024
Reactie van Josep Corominas, Rooms division manager op 7 mei 2024
Dear Sean,Thank you for your kind review of your recent stay at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best regards,Josep Corominas, Rooms division manager

10/10 – Uitstekend

Kari

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Josep Corominas, Rooms division manager op 9 apr 2024
Dear Kari,Thank you for such a positive review of your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back for another excellent experience with us. Kind regards,Josep Corominas, Rooms division manager

10/10 – Uitstekend

Bea Krizza, Shippensburg

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love that it is close to alot of shopping and dining areas.
5 nachten verbleven in april 2024
Reactie van Josep Corominas, Rooms Division Manager op 8 apr 2024
Dear Bea,Thank you for taking the time to review your stay.We are thrilled to know that you had such a nice time with us and our prime location enhanced your stay, providing convenient access to the finest shopping and dining options. Your highlight of the high standards of cleanliness of our rooms is greatly appreciated. Our team takes great pride in maintaining the hotel's condition and offering exceptional service, and your recognition of their efforts is truly motivating. We are also pleased to hear that the amenities within your room contributed to a comfortable and enjoyable visit.We look forward to welcoming you back.Kind regards,Josep Corominas, Rooms Division Manager

10/10 – Uitstekend

Prince Nasr, Miami

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing place to stay and best Burget in the city
9 nachten verbleven in december 2023
Reactie van Josep Corominas, Rooms division manager op 26 mrt 2024
Dear Nasr,Thank you for this kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on future occasions. Best wishes,Josep Corominas, Rooms division manager

4/10 – Matig

Joseph

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Josep Corominas, Rooms division manager op 25 apr 2024
Dear Joseph,Thank you very much for your kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best wishes,Josep Corominas, Rooms division manager

10/10 – Uitstekend

Jungwon

6 nachten verbleven in februari 2024
Reactie van Josep Corominas, Rooms division manager op 1 apr 2024
Querido huésped,Nos alegra leer que ha disfrutado de una estancia conforme a sus expectativas.Otra vez, mil gracias.Le esperamos pronto de regreso en el Condes de Barcelona.Un saludo cordial,Josep Corominas, Rooms division manager

10/10 – Uitstekend

Anna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent location. All employees/staff were exceptional and welcoming. Would definitely stay here again and recommend.
3 nachten verbleven in maart 2024
Reactie van Josep Corominas, Rooms Division Manager op 13 mrt 2024
Dear Anna,Thank you for taking the time to review your stay at Condes de Barcelona.We're thrilled to hear that our central location served you well, allowing for convenient exploration of Barcelona's most iconic sights. It's also wonderful to know that our team's exceptional service contributed positively to your stay. We continually strive to create a welcoming environment and memorable experiences for our guests.We look forward to welcoming you back on a future occasion. Best wishes,Josep Corominas, Rooms Division Manager

10/10 – Uitstekend

Wei, Vancouver

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel. The front desk and staff are always very helpful.
2 nachten verbleven in maart 2024
Reactie van Josep Corominas, Rooms Division Manager op 13 mrt 2024
Dear Wei,Thank you very much for this kind review of your stay at Condes de Barcelona.We are thrilled to hear that our front desk and staff were able to assist you effectively. It is our pleasure to offer the highest level of service and we are glad to know we met your expectations. Your appreciation of the overall condition of our hotel and the cleanliness of your room is greatly valued; these are aspects we take great pride in.Wishing you all the best and looking forward to your next visit.Kind regards,Josep Corominas, Rooms Division Manager

10/10 – Uitstekend

Harmen

5 nachten verbleven in februari 2024
Reactie van Josep Corominas, Rooms division manager op 26 mrt 2024
Dear Harmen,Thank you very much for this kind rating of your stay at Condes de Barcelona.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again. Best wishes,Josep Corominas, Rooms division manager

10/10 – Uitstekend

JULIAN JAVIER, OAXACA DE JUAREZ

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El servicio extraordinario y la cordialidad de Carlos en la recepción fue extraordinaria!!!
4 nachten verbleven in februari 2024
Reactie van Josep Corominas, Rooms Division Manager op 13 mrt 2024
Estimado Javier,Con alegría recibimos su inmejorable valoración.Nos resulta muy gratificante saber que nuestro compañero Carlos en la recepción le ofreció un servicio extraordinario; la cordialidad y profesionalidad del personal es un pilar fundamental de nuestro compromiso con la excelencia en el servicio.Esperamos su visita en una próxima oportunidad. Le enviamos un saludo muy cordial,Josep Corominas, Rooms Division Manager

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid
3 nachten verbleven in februari 2024
Reactie van Josep Corominas, Rooms division manager op 16 mrt 2024
Estimado huésped,La visión de nuestros clientes es la clave para completar la satisfacción de nuestros huéspedes, por ello estamos muy agradecidos por el tiempo dedicado a escribir este comentario.Muchas gracias por elegir nuestro hotel para pasar estos días en Barcelona.Sentimos no haber podido ofrecerle, a tenor de su valoración, una experiencia 100% satisfactoria. Nos hubiera gustado conocer sus impresiones, para saber en qué puntos no hemos conseguido estar a la altura de sus expectativas.Reciba un afectuoso saludo. Cordialmente,Josep Corominas, Rooms division manager

10/10 – Uitstekend

Chun wai

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and convenient
3 nachten verbleven in februari 2024
Reactie van Josep Corominas, Rooms division manager op 13 mrt 2024
Dear Chun Wai,Thank you for such a positive review.We are happy you had an enjoyable stay with us and that you appreciated our high standards.We look forward to seeing you on your next visit.Kind regards,Josep Corominas, Rooms division manager

6/10 – Redelijk

KYOUNG TAE

Negatief: Netheid
타월 먼지문제는 개선이 필요해요
위치는 아주 좋았고 직원들도 친절했어요. 청소상태는 조금 부족했고 수건에서 먼지가 심했습니다. 전체적으로 방에 먼지가 너무 많았는데 청소가 좀 안되는것 같아요.
3 nachten verbleven in februari 2024
Reactie van Josep Corominas, Rooms division manager op 13 mrt 2024
안녕하세요.저희 호텔을 방문해주셔서 감사합니다.호텔의 위치에 대해 높이 평가해주신 점 감사드립니다. 저희 호텔은 바르셀로나 중심부에 위치해 있어, 카사 밀라와 카탈루냐 광장 등 유명 관광지를 가까운 거리에서 방문하실 수 있습니다. 저희 직원들에 대한 칭찬의 말씀 또한 감사드립니다. 객실 청소 상태 및 수건과 관련해 불편을 느끼게 해드린 점 죄송합니다. 저희 호텔은 청결 유지를 위해 항상 최선을 다하고 있으며, 투숙객 분들의 편안한 휴식을 위해 매일 새 수건을 제공드리고 있습니다. 다만 새 제품인 수건은 세탁을 거쳐도 가끔 솜털이 남는 경우가 있다는 점 양해 부탁드립니다. 청소 상태에 대해서는 관련 부서와 공유하여 더욱 주의를 기울이도록 하겠습니다. 소중한 의견 감사합니다. 부디 바르셀로나에서 편안한 여행 되셨길 바랍니다.기회가 된다면, 다음에는 더욱 향상된 서비스로 맞이할 수 있도록 하겠습니다. 감사합니다.Josep Corominas, Rooms division manager

8/10 – Goed

Nicole

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location!
2 nachten verbleven in februari 2024
Reactie van Josep Corominas, Rooms division manager op 13 mrt 2024
Dear Nicole,Thank you for taking the time to share your experience with us.We're delighted to hear you appreciated our prime location, which offers convenient access to the city's main attractions and is a stone's throw away from Paseo de Gracia.We hope that you will visit us again in the future. Kind regards,Josep Corominas, Rooms division manager

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Zentrale Lage, große saubere Zimmer, freundlicher Service, kostenloser late check-out, tolle roof-top bar. Alles in allem eine echte Empfehlung!
3 nachten verbleven in februari 2024
Reactie van Josep Corominas, Rooms Division Manager op 13 mrt 2024
Sehr geehrter Thomas,vielen Dank für Ihre tolle Bewertung unseres Condes de Barcelona.Es freut uns zu hören, dass Sie die zentrale Lage unseres Hotels genossen haben, die es unseren Gästen ermöglicht, die Hauptsehenswürdigkeiten Barcelonas zu Fuß zu erkunden. Wir sind ebenso erfreut über Ihr Lob bezüglich der Sauberkeit unserer Zimmer, die mit größter Sorgfalt täglich gepflegt werden. Dass unser Servicepersonal positiv hervorgehoben wurde, bestärkt uns in unserem Bestreben, unseren Gästen einen unvergesslichen Aufenthalt zu bereiten. Ihr Kompliment an unsere Dachterrassen-Bar, von der aus man einen herrlichen Blick über die Stadt hat, ist für uns eine besondere Ehre.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Josep Corominas, Rooms Division Manager

8/10 – Goed

Talar

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Josep Corominas, Rooms division manager op 22 mrt 2024
Estimado huésped,Gracias por tomarse un tiempo para valorar nuestro hotel. Su opinión es muy importante para nosotros.Estamos orgullosos de conocer que su estancia ha sido excelente y que todos los aspectos de nuestro hotel han cubierto sus expectativas.Sería muy grato volver a hospedarle.Atentamente,Josep Corominas, Rooms division manager

10/10 – Uitstekend

YounJu

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
좋은 호텔입니다.
위치도 훌륭하고 무엇보다 룸이 넓었습니다. 패밀리룸이라 그런지 넉넉한 공간이어서 여유로운 여행이었습니다. 직원분들도 친절합니다. 조식도 괜챦았던 것 같습니다. 다만 룸청소가 부족했던 것 같습니다. 팁을 놓지 않았던 것도 원인이었을듯합니다. 근데 요즘 캐쉬들고 여행하지 않아 팁을 놓기가 어려웟습니다.
3 nachten verbleven in februari 2024
Reactie van Josep Corominas, Rooms division manager op 13 mrt 2024
안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 호텔의 위치와 객실 크기 모두 마음에 드셨다니 저희도 기쁘네요. 또한 저희 직원들에 대한 칭찬의 말씀 감사합니다. 저희 호텔은 언제나 모든 투숙객 분들이 편안히 머물다 가실 수 있도록 최선을 다하고 있습니다. 다만, 객실 청소 상태가 다소 아쉽게 느껴지셨다니 죄송합니다. 투숙 중 경험하신 부분에 대한 의견은 관련 부서와 공유하여 개선할 수 있도록 하겠습니다. 소중한 의견 감사드리며, 부디 저희 호텔에서 머무시는 동안 바르셀로나에서 편안한 여행 되셨길 바랍니다.고객님의 소중한 의견 감사드립니다. 더 나은 서비스로 보답하겠습니다.Josep Corominas, Rooms division manager

10/10 – Uitstekend

JEONG HWA

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
셋이서 패밀리룸 사용했는데 소파베드가 둘이 자도 충분할 정도로 넓고 좋았어요 뷰는 그냥 건물뷰였지만 창이 넓어 탁트여서 답답하지않아 좋았구요. 샤워실 물이 안 빠진다는 후기가 있던데 저희 룸은 그런 면 없었구요. 다만 이틀째 수건 갈아주신게 새 수건이었나봐요. 수건 처음 쓰면 먼지가 약간 나오잖아요. 그래도 여분 수건이 많아서 별로 불편하진 않았어요 ^^
2 nachten verbleven in januari 2024

10/10 – Uitstekend

erick

3 nachten verbleven in februari 2024
Reactie van Josep Corominas, Rooms division manager op 13 feb 2024
Dear Erick,Thank you for this positive feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to have the occasion to welcome you back.Best wishes,Josep Corominas, Rooms division manager

10/10 – Uitstekend

Jesus Romeo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Kimi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This property was beautiful in a great location and the hotel staff were exceptional
2 nachten verbleven in januari 2024
Reactie van Josep Corominas, Rooms Division Manager op 5 feb 2024
Dear Kimi,Thank you for taking the time to let us know your opinion of your recent stay.We're delighted to hear that the beauty of our property and our prime location contributed positively to your stay. It's gratifying to know that our team made a memorable impact with their exceptional service.We look forward to welcoming you back to our hotel in the future. Kind regards,Josep Corominas, Rooms Division Manager

8/10 – Goed

Zobeida

Positief: Personeel en service
We stay two nights and the unit was dirty needed maintenance the A/C didn’t work. Friendly staff hotel is nearby major tourist attractions
2 nachten verbleven in januari 2024
Reactie van Josep Corominas, Rooms Division Manager op 5 feb 2024
Dear Zobeida,Thank you for taking the time to share your feedback.We're glad to hear that you found our team friendly and our location advantageous for exploring major tourist attractions. Our team strives to provide exceptional service and a prime location for our guests to enjoy the beauty of Barcelona. We regret to hear that there were aspects of your stay that did not meet your expectations. Please rest assured that our air conditioning systems are individually controlled for each room, ensuring comfort for all our guests. We apologize for any inconvenience you may have experienced and will look into the matter promptly. Cleanliness and maintenance are of utmost importance to us, and we continuously work to uphold our high standards.We look forward to welcoming you back in the future. All the best,Josep Corominas, Rooms Division Manager

10/10 – Uitstekend

Wenzao

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is centrally located on the main street, walking distance between Casa Mila and Casa Batllo. The staff were very friendly. The room was clean and spacious.
Reactie van Josep Corominas, Rooms Division Manager op 31 jan 2024
Dear Guest,Thank you for positively reviewing your visit.We're delighted to hear that our central location provided a convenient base for your exploration between Casa Mila and Casa Batllo. It's wonderful to know that our staff's friendliness stood out during your stay. We also appreciate your compliments on the cleanliness and spaciousness of your room, reflecting our commitment to providing comfortable and well-maintained accommodations.We look forward to welcoming you back on your next visit.Best wishes,Josep Corominas, Rooms Division Manager