Capsulehotels in Akumal

'Had an amazing experience! Especially the staff were so helpful! Jorge- the manager- made our experience top notch! He was such a great man! Food was delicious! Could not use the beach due to algae season but pools were great! Spa was incredible- great service. The only thing we did not like is the their sales manager’s attitude! I think his name was Scott. He was the responsible person of the membership experience. Our concierge Monica was amazing! Always smiling and very helpful! Dont forget...

'Exceptional view, beach access, swimming pool, nearby shops, cafes, restaurants. '

'Wij verbleven een week in dit hotel met een gezin met twee kinderen. We zaten in blok 4, redelijk recent gerestaureerd. Wel wat verschil tussen de kamers, wij kregen geen slippers, de kinderen wel. Wij kregen meer water, de kinderen minder. We hebben regelmatig gevraagd voor extra handdoeken want de kamer was vochtig dus niets werd droog. Op het dek hadden wij zitstoeltjes maar de buren deckchairs wat wij ook hadden verwacht want dat ligt toch lekkerder. De kamer heeft een goede afmeting, er is...

'Plage pleine de sargasses mais jolie chambre colorée'

'Mooie kamer, prachtig strand met ligbedden en parasol, heerlijk restaurantje naast de deur! Tony is heel vriendelijk en behulpzaam. Hopen hier nog wel eens terug te komen'

'This was my first time staying at a Grand Sirenis hotel, and must say that their customer service is Top Notch. Their staff really go above and beyond to make sure you have everything you need. They have concierge staff, like Alfred, dedicated to Expedia guests and to make sure you are taken care of throughout your stay. They also have other concierges in each building, like Roberto in building 28, who make sure you are assisted at all times. The complex is big, but they have golf cart shuttles...

'Great place to stay and very fun, food wasn’t all that to be honest'

'We had issues with the room since the check in. Door unable to open. Got stock inside the room, ac turned off and when back ri the room at night, floor was wet and bed linen damp, documents damp, when asked for the car with 2 hours ahead the car never arrived until we got the the Fd to requested again. Great customer service.'