4/10 Médiocre
Edward C., Ucluelet, Canada
11 nov. 2023
Les points forts : Propreté
Not recommended
We booked the apartment for 5 nights because it has kitchen, and seemed to be in a central location. Our check in instructions on day of involved walking over 250 metres to find a lockbox attached to a fence in a car park. It was getting dark when we arrived. Found the lockbox and made our way back to the apartment past a young woman sitting on the sidewalk smoking drugs. There are many homeless and mentally ill people around. We were told in an email that there were plumbing issues in the entire building, not just our apartment. On arrival, we heard a whistling sound that we assumed was because of the plumbing issue, so we disregarded it for a while. Speaking with the manager we found out that the building had no issues and no issues had been found with the plumbing in the apartment. We discovered that the whistling which persisted during our stay was due to the door not being aligned correctly making sleep difficult. The bed is too large for the room, as one has to shuffle sideways in a one foot gap between the bed and window, and you can only get around the end to the bed at night if the blinds are pulled down halfway. The stove never worked, we reported it but it was never fixed. On our third night the backup battery in the smoke detector failed at 11:30 PM, and the only way to silence it to put it in the fridge. Julie is responsible for the maintenance of the unit as it is not part the pool. There is more, but I’m only allowed 1500 words. We deserve a refund.
Edward C.
Séjour de 5 nuits en octobre 2023