Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 305 avis sur 440." "
10 – Excellent
305
Note des voyageurs de 8 (Bien), d’après 83 avis sur 440." "
8 – Bien
83
Note des voyageurs de 6 (Satisfaisant), d’après 27 avis sur 440." "
6 – Satisfaisant
27
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 440." "
4 – Médiocre
11
Note des voyageurs de 2 (Horrible), d’après 14 avis sur 440." "
2 – Horrible
14
9,2/10
Propreté
9,2/10
Personnel et service
9,0/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
10/10 Excellent
Timothée
8 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stay
Awesome stay in Ritz Carlton, we were celebrating our first anniversary and they made it really amazing. The personnel, the services, the food were all perfect. Restaurants are really good and kudos for restaurant the forge!
We’ll definitely come back.
Timothée
Séjour de 3 nuits en janvier 2024
Réponse de Frosina le 12 janv. 2024
Happy Anniversary! Thank you so much for taking the time to share your wonderful feedback with us. We're thrilled to hear that you had a fantastic experience at our hotel and that our ladies and gentlemen went above and beyond to make your stay amazing. We look forward to welcoming you back for your next special occasion, and we'll be ready to make your stay even more memorable.Warmest Regards,Frosina Petrovska
4/10 Médiocre
Agnes
30 déc. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Décevant
La chambre suite (côte vénitien) était trop sombre, pas de vue dégagée.
Vétusté du mobilier
Piscine centrale bruyante
Petite plage
Agnes
Séjour de 1 nuit en décembre 2023
Réponse de Frosina le 1 janv. 2024
Thank you for taking the time to share the feedback with us. We do regret to hear that your recent stay with us did not meet your expectations We remain hopeful that we would have an opportunity to welcoming you back to the hotel in the near future. Warmest Regards, Frosina Petrovska Director of Quality
10/10 Excellent
Yassine
Voyage en famille
12 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Yassine
Séjour de 2 nuits en novembre 2023
Réponse de Rakesh le 15 nov. 2023
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon.
10/10 Excellent
Hanna Linda
Voyage en famille avec de jeunes enfants, Voyage en famille
21 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Magnifique . rien à ajouter
Hanna Linda
Séjour de 1 nuit en avril 2023
Réponse de Rakesh le 22 avr. 2023
Thank you
10/10 Excellent
Malika
Voyage en famille
5 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service du personnel au top et environnement très agréé et apaisant
Malika
Séjour de 7 nuits en février 2023
Réponse de Rakesh le 8 mars 2023
Thank you for your kind words and review of The Ritz Carlton Abu Dhabi, Grand Canal. We are delighted to hear that you thoroughly enjoyed your stay and that all aspects of your visit were to your liking. We are eagerly awaiting your next visit and hope that we can replicate your last experience. Best regards, Rakesh KumarDirector of Quality
8/10 Bien
Elaine
12 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Elaine
Séjour de 1 nuit en octobre 2022
10/10 Excellent
Cédric
24 févr. 2022
Cédric
Séjour de 2 nuits en février 2022
10/10 Excellent
Ève
20 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour exceptionnel
Confort et cadre de vacances Super
Ève
Séjour de 3 nuits en février 2022
Réponse de Rakesh Kumar le 21 févr. 2022
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon.
Best regards,
Rakesh Kumar
Director of Quality
10/10 Excellent
Yannick
Voyage en couple
28 oct. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service irréprochables.
Yannick
Séjour de 1 nuit en octobre 2021
Réponse de Rakesh le 31 oct. 2021
All of our Ladies and Gentlemen at The Ritz Carlton Abu Dhabi, Grand Canal would like to thank you for your comments regarding your stay with us. We are so pleased that you enjoyed our luxurious property and our efficient service.
10/10 Excellent
Shanez
26 août 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shanez
Séjour de 5 nuits en août 2021
10/10 Excellent
Souleymane
23 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Excellent
Souleymane
Séjour de 4 nuits en août 2019
Réponse de Sasha le 25 août 2019
Dear Souleymane, Thank you for staying with The Ritz Carlton Abu Dhabi, Grand Canal and leaving a review. We are glad that you had an amazing stay with us. Looking forward to welcoming you soon.
10/10 Excellent
Voyageur vérifié
4 avr. 2019
Voyageur vérifié
Séjour de 3 nuits en mars 2019
Réponse de Maria le 21 avr. 2019
Dear Guest,
I would like to thank you for sharing your experience on your recent stay with The Ritz-Carlton Abu Dhabi Grand Canal. We value the trust you have put in and I'm glad that we have met your expectation and you had an amazing stay.
Once again, thank you for choosing staying with us and looking forward in welcoming you back.
Warm Regards,
Maria Regalado
Guest Relations Manager
8/10 Bien
sedik, paris
27 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
8/10 Bien
Voyageur vérifié
7 janv. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
lynne
Voyage en famille
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location near the Mosque. Quiet and spacious but need to do something with their gym - it was old fashioned
lynne
Séjour de 1 nuit en mai 2024
Réponse de Frosina le 20 mai 2024
Thank you for taking the time to write a review of your experience here at The Ritz Carlton Abu Dhabi, Grand Canal and we very much appreciate your comments and constructive feedback related to our gym and it is a pleasure to announce that an upgrade of the gym is ongoing at the moment. We look forward to welcoming you back.Kind Regards,Frosina Petrovska Director of Quality
10/10 Excellent
LaShaunna
Voyage en famille
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel. Outstanding staff! Adhil was phenomenal.
LaShaunna
Séjour de 1 nuit en avril 2024
Réponse de Frosina le 22 avr. 2024
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon. Best regards, Frosina Petrovska Director of Quality
10/10 Excellent
Nick
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nick
Séjour de 1 nuit en avril 2024
Réponse de Frosina le 22 avr. 2024
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon. Best regards, Frosina Petrovska Director of Quality
10/10 Excellent
Nina
Voyage en famille
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was amazing. Yasmin was wonderful and made sure we had a great vacation. Always smiled and made us feel like VIPs. We will be back!
Nina
Séjour de 3 nuits en mars 2024
Réponse de Frosina le 11 avr. 2024
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon. Best regards, Frosina Petrovska Director of Quality
10/10 Excellent
Eitan
Voyage en couple
12 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super relaxing stay and proffesional staff.
Eitan
Séjour de 2 nuits en février 2024
Réponse de Frosina le 15 mars 2024
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon. Best regards, Frosina PetrovskaDirector of Quality
10/10 Excellent
WARREN
6 mars 2024
WARREN
Séjour de 1 nuit en mars 2024
Réponse de Frosina le 28 mars 2024
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon. Best regards, Frosina Petrovska Director of Quality
10/10 Excellent
Uma
Voyage d’affaires
3 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property, amazing deal!
Uma
Séjour de 2 nuits en février 2024
Réponse de Frosina le 5 mars 2024
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon. Best regards, Frosina PetrovskaDirector of Quality
10/10 Excellent
SURYAKANT
1 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed for just one night to rest and in wind before a busy stay. We comfortably did exactly that and would encourage staying here. We certainly will return for a longer stay.
SURYAKANT
Séjour de 1 nuit en février 2024
Réponse de Frosina le 2 mars 2024
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon. Best regards, Frosina Petrovska Director of Quality
10/10 Excellent
Jeremy
Voyage en couple
24 févr. 2024
Great hotel for the Grand Mosque but not a lot more within walking distance. Staff went over and beyond to help with anything. Would have liked a room overlooking the mosque as I had asked for a good room but ours looked over the pool and gardens which was still nice
Jeremy
Séjour de 4 nuits en février 2024
Réponse de Frosina le 2 mars 2024
We are truly grateful for your delightful review. Your kind words are greatly appreciated, and we look forward to welcoming you back to the Ritz Carlton Abu Dhabi Grand Canal.Kind regards,Frosina Petrovska Director of Quality
8/10 Bien
Neha
Voyage en famille
24 févr. 2024
Les points forts : Personnel et service et équipements
The rooms surely need renovations. And more buggies
Neha
Séjour de 3 nuits en février 2024
Réponse de Frosina le 5 mars 2024
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you we highly appreciate your feedback, and we look forward to welcoming you back very soon. Best regards, Frosina Petrovska Director of Quality
10/10 Excellent
Javier
22 févr. 2024
Javier
Séjour de 1 nuit en février 2024
Réponse de Frosina le 23 févr. 2024
Thank you for choosing to stay with us at The Ritz-Carlton Abu Dhabi, Grand Canal and for sharing your wonderful rating with us. We very much look forward to welcoming you back.Warmest Regards,Frosina Petrovska Director of Quality
10/10 Excellent
James
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 6 nuits en février 2024
Réponse de Frosina le 23 févr. 2024
Thank you for choosing to stay with us at The Ritz-Carlton Abu Dhabi, Grand Canal and for sharing your wonderful rating with us. We very much look forward to welcoming you back.Warmest Regards,Frosina Petrovska Director of Quality
6/10 Satisfaisant
Assad Ahmed
Voyage en famille
17 févr. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Assad Ahmed
Séjour de 7 nuits en février 2024
Réponse de Frosina le 19 févr. 2024
Thank you for your candid review of your recent stay at our hotel. Observing the rating we truly hope that the recent stay has not affected your faith in us and that you will give us another opportunity to welcome you back and deliver the true Ritz Carlton experience. Warmest Regards,Frosina Petrovska Director of Quality
10/10 Excellent
ali
Voyage en famille
17 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ali
Séjour de 3 nuits en février 2024
Réponse de Frosina le 19 févr. 2024
Thank you for your excellent rating following your stay with us. It has been a pleasure hosting you.We look forward to welcoming you back.Warmest Regards,Frosina Petrovska Director of Quality
10/10 Excellent
Imad, Redondo Beach
Voyage en famille
17 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is outstanding the service is excellent .large outdoor area the swimming pool is perfect .
The only thing is the food is overpriced in the Lebanese Resturant
Imad
Séjour de 3 nuits en février 2024
Réponse de Frosina le 19 févr. 2024
We sincerely appreciate your gracious feedback regarding your recent stay at The Ritz Carlton Abu Dhabi Grand Canal. We very much look forward to welcoming you back.Warmest Regards,Frosina Petrovska
10/10 Excellent
Anette
Voyage en groupe
17 févr. 2024
Fabulous staff
Anette
Séjour de 6 nuits en février 2024
Réponse de Frosina le 19 févr. 2024
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon.Warmest Regards,Froisna Petrovska Director of Quality
10/10 Excellent
Selami
Voyage en famille
3 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Selami
Séjour de 1 nuit en janvier 2024
Réponse de Frosina le 5 févr. 2024
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon.Warmest Regards,Frosina Petrovska Director of Quality
10/10 Excellent
Bruce
Voyage en couple
3 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nothing could possibly compare with our wonderful stay at the Ritz-Carlton, Abu Dhabi. Every detail and experience was so enjoyable, especially the genuine kindness of John, Suresh and Tesa. Thank you so very much!
Bruce
Séjour de 1 nuit en février 2024
Réponse de Frosina le 4 févr. 2024
Thank you for your delightful review, we are thrilled to hear about your rewarding stay. We are immensely grateful for your recognition of our team members. Our Ladies and Gentlemen look forward to welcoming you back in the near future.Warmest Regards,Frosina Petrovska Director of Quality
10/10 Excellent
Stefania
Voyage en famille
29 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stefania
Séjour de 1 nuit en janvier 2024
Réponse de Frosina le 4 févr. 2024
Thank you for your excellent rating following your stay with us. We sincerely look forward to welcoming you back soon.Warmest Regards,Frosina Petrovska Director of Quality
10/10 Excellent
Gabor
18 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gabor
Séjour de 5 nuits en janvier 2024
Réponse de Frosina le 4 févr. 2024
Thank you for your excellent rating following your stay with us. We sincerely look forward to welcoming you back soon.Warmest Regards,Frosina Petrovska Director of Quality
4/10 Médiocre
Alsadig
15 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alsadig
Séjour de 1 nuit en janvier 2024
Réponse de Frosina le 16 janv. 2024
We apologize that your experience didn’t quite match your expectations. We would love to hear more details, so that we can deliver a better experience next time. Warmest Regards,Frosina Petrovska
10/10 Excellent
nick
Voyage en famille avec de jeunes enfants, Voyage en couple
12 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very spacious and great communal facilities
Rooms need updating
nick
Séjour de 8 nuits en janvier 2024
Réponse de Frosina le 16 janv. 2024
Your kind words are greatly appreciated, and we look forward to welcoming you back to the Ritz Carlton Abu Dhabi Grand Canal. Warm Regards,Frosina Petrovska
10/10 Excellent
AKIHIKO
Voyage en couple
28 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thank you for choosing to stay with us at The Ritz-Carlton Abu Dhabi, Grand Canal and for sharing your wonderful comments. We are glad to know you had an amazing time with us. We very much look forward to welcoming you back. Warmest regards Frosina Petrovska Director of Quality
10/10 Excellent
David, Wake Forest
22 déc. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Beautiful facilities, pool andstaff. Food was spectacular.
David
Séjour de 2 nuits en décembre 2023
Réponse de Frosina Petrovska le 24 déc. 2023
Thank you for choosing to stay with us at The Ritz-Carlton Abu Dhabi, Grand Canal and for sharing your wonderful comments. We are glad to know you had an amazing time with us. We very much look forward to welcoming you back.Warmest regardsFrosina Petrovska Director of Quality
8/10 Bien
YOONSEOK
Voyage d’affaires
13 déc. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
YOONSEOK
Séjour de 3 nuits en octobre 2023
Réponse de FrosinaPetrovska le 20 déc. 2023
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon.
10/10 Excellent
Voyageur vérifié
13 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great 5 star hotel really enjoyed the stay
Voyageur vérifié
Séjour de 1 nuit en novembre 2023
Réponse de Rakesh Kumar le 15 nov. 2023
Thank you for your kind words and review of The Ritz Carlton Abu Dhabi, Grand Canal. We are delighted to hear that you thoroughly enjoyed your stay and that all aspects of your visit were to your liking. We are eagerly awaiting your next visit and hope that we can replicate your last experience. Best regards, Rakesh KumarFront of the House Manager
6/10 Satisfaisant
Suleiman
6 nov. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Suleiman
Séjour de 1 nuit en octobre 2023
Réponse de Rakesh kr le 15 nov. 2023
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon.
10/10 Excellent
Kamakshi
3 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very welcoming and helpful staff.
Best choice of restaurants and quality of food compared to other hotels in the area. Would definitely return
Kamakshi
Séjour de 5 nuits en octobre 2023
Réponse de Rakesh Kumar le 15 nov. 2023
Amazing review! We highly appreciate your kind words regarding your recent stay at The Ritz Carlton Abu Dhabi, Grand Canal, highlighting the fabulous hotel and facilities. We can’t wait to welcome you back!Best regards, Rakesh KumarFront of the House Manager
10/10 Excellent
Shpend
Voyage en couple
30 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good place, hotel and staff
Shpend
Séjour de 1 nuit en octobre 2023
Réponse de Rakesh Kumar le 15 nov. 2023
We are delighted to hear that you enjoyed your stay at our hotel. We do our best to create the right atmosphere and experiences that accentuate the uniqueness of our property for our guests. Your high praise is the best reward for our efforts.Best regards, Rakesh KumarFront of the House Manager
10/10 Excellent
Petra
17 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Petra
Séjour de 3 nuits en octobre 2023
Réponse de Rakesh Kumar le 15 nov. 2023
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon. Best regards, Rakesh KumarFront of the House Manager
10/10 Excellent
Shruti
Voyage en famille
15 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exceptional
Shruti
Séjour de 1 nuit en octobre 2023
Réponse de Rakesh Kumar le 15 nov. 2023
We are delighted to hear that you enjoyed your stay at our hotel. We do our best to create the right atmosphere and experiences that accentuate the uniqueness of our property for our guests. Your high praise is the best reward for our efforts.Best regards, Rakesh KumarFront of the House Manager
10/10 Excellent
Juan
Voyage d’affaires
4 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of the most beautiful hotel and resort I have seen. Of course meets the reputation of a Ritz Carlton!!!
Juan
Séjour de 2 nuits en octobre 2023
Réponse de Rakesh Kumar le 15 nov. 2023
We are thrilled that you had an amazing stay with us. Thank you for recommending our hotel to other travelers. I’m sure our Ladies and Gentlemen enjoyed catering to your needs as much as you enjoyed your stay. Best regards, Rakesh KumarFront of the House Manager
10/10 Excellent
MAJED
24 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything about the hotel is amazing
MAJED
Séjour de 3 nuits en septembre 2023
Réponse de Rakesh le 3 oct. 2023
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon. Best regards, Rakesh KumarFront of the House Manager
6/10 Satisfaisant
Taekwang
Voyage en famille
15 sept. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Taekwang
Séjour de 1 nuit en septembre 2023
Réponse de Rakesh le 3 oct. 2023
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon. Best regards, Rakesh KumarFront of the House Manager
6/10 Satisfaisant
abdulrahman
3 sept. 2023
abdulrahman
Séjour de 1 nuit en août 2023
Réponse de Rakesh le 3 oct. 2023
Thank you for choosing The Ritz Carlton Abu Dhabi, Grand Canal, it was an absolute pleasure to have you and we look forward to welcoming you back very soon. Best regards, Rakesh KumarFront of the House Manager