Trou d'Eau Douce: Luxe vakanties

It was amazing, the staff makes you feel like royalty. Always nice, polite & attention oriented. They made our stay at the hotel even better. We will be going back for sure. Thank you

It was amazing, the staff makes you feel like royalty. Always nice, polite & attention oriented. They made our stay at the hotel even better. We will be going back for sure. Thank you

We read so many good reviews about the service of the staff that we went with high expectations on that part. Unfortunately it was not as expected. We always had to get our own drinks from the bar, no one ever asked if they could support, check in very slow and not attentive, some of the staff were very polite but most of them just below average of kind. The hotel grounds are very lovely so no complaints at all, although the rooms and general facilities really need an update. The food was ok, nothing special but nothing to complain about. The restaurant Kot Nou is very good! What was nice tough, you could get a free boat trip to Ile aux Cerfs. But again, no one offered this, we heard it from others. We are now staying at a sister hotel, Coin de Mire, also 3.5 star rating but service is much higher here.