Jiangnan: All-inclusive vakanties

Zeer goed en vriendelijk personeel, locatie gekozen voor de nabijheid van het vliegveld, maar met de metro ook snel in de stad. Uitgebreid en goed ontbijt. Prachtige kamers, ruim en schoon.

US$280 per night. Terrible room and service so bad the experience. Check-in took half an hour as they did not find Expedia records. GM came back and got this done. Room was not as what was reserved, twin bed. Was changed to a one bed room. No place to put my luggage. Moved two small bed side tables to aisle close to door. Squeezed myself to get out the room. Extremely small the toilet and bath room (shower for one person to stand inside). The room was not clean at all, very dirty. Tooth paste tube was found damaged after the cap was open. Gosh, 30+ years traveling I have never experienced this. The next day walked back to hotel at 12:15 and was locked out not able to get into my room to fetch luggage to check out. Out told all hotels lock the door at 12pm at checkout date. Obviously Expedia, other than the hotel, as a leading brand is the industry is also responsible for this terrible, unpleasant and vacation-killing experience. Why hotel has not records? Integration between Expedia and gore is a key.

Great location to reach the Bund, Yu Gardens, Nanjing Road on foot. Hotel staff were super helpful and patient with the language barrier. They assisted with booking airport transfer and ordering fresh fruit via online app that required a China phone number. Traffic in the area gets very busy in the evening, especially weekends - bear this in mind if you are taking a taxi back from outings - getting dropped off a few streets away and walking a few minutes might have you tens of minutes stuck in traffic. Laundry facilities are in the same room as a few exercise machines next to the reception. Breakfast selection changes slightly daily and includes a decent variety. View from the room over the bund was fantastic.