Noordwest Bulgarije: All-inclusive vakanties

Friendly Staff, nice room

The receptionist was very kind and accommodating. We had a small incident, and after sharing with her, she went beyond our expectations to make our stay comfortable. I can’t say enough how caring she was. The rental of golf equipment was a bit pricey, and I would have expected to have a bit better price for guest of the hotel, but that wasn’t the case. Of course, for longer stay, it is worth getting your own equipment. However, for us, it was unexpected decision to visit, so no gold equipment planed in advance. It is truly lovely place to spent some quality time with family and friends in otherwise hot weather elsewhere in the country. Perfect place to escape the heat with some perfect mountain view.

Très bien situé, personnel attentionné, parking dans l'hotel, bon petit déjeuner, quartier sympathique et près des activités touristiques

Friendly and correct personel.

Schone kamer, en een mooi uitzicht over de stad.

the rooms are dirty and not cleaned. Hotel is in old condition and full of cigarette smoke from the casino. staff is unfriendly. definitely not worth 5 stars

Very big room with stunning views, large tv, cosy bathtub and airconditioning you can actually control yourself, which is super. Only the mattress was very bad and no real duvet, only some sheets. Very good extensive breakfast with lots of healthy choices like salmon and avocado (only a pity they put salt on it ☹️) and very friendly and hepful staff.

The receptionist was very kind and accommodating. We had a small incident, and after sharing with her, she went beyond our expectations to make our stay comfortable. I can’t say enough how caring she was. The rental of golf equipment was a bit pricey, and I would have expected to have a bit better price for guest of the hotel, but that wasn’t the case. Of course, for longer stay, it is worth getting your own equipment. However, for us, it was unexpected decision to visit, so no gold equipment planed in advance. It is truly lovely place to spent some quality time with family and friends in otherwise hot weather elsewhere in the country. Perfect place to escape the heat with some perfect mountain view.

5 stars all around. Nick our property host was fantastic. The castle exceeded our expectations on size and value for money. Not to mention the jacuzzi that was almost as tall as me 🙄😅. The property was cleaned throughout, perfect temperatures and the company provided with plenty of information for surrounding areas and transportation as we had no car. Would 100% recommend. Thank you to all the team!!!

We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year.

Het hotel ligt dichtbij centraal station, Bus en metro. Hele slechte bedden en totaal niet geluidsdicht in de kamer. Goed voor korte citytrip

Keurige kamer, vriendelijke ontvangst, dicht bij het centrum.