Lignumvitae Key Botanical State Park: Luxe vakanties

Upon arrival, my experience got off to a disappointing start. There were no bellhops available to assist with our luggage, so I had to carry my own bags. When I made my reservation, I specifically selected a Deluxe Balcony room. Unfortunately, the room we were initially given had a balcony that literally faced a wall. This was completely unacceptable and certainly not what I expected when booking that room category. I was ready to leave the hotel, but the staff showed us two additional rooms that were more comfortable, which helped somewhat with the situation. However, my biggest complaint is the hotel's excessive additional charges. Guests are charged a daily resort fee, yet if you want an umbrella at the beach, you have to pay an additional $38 per day. The hotel provides one beach chair and one towel per person, but the umbrella costs extra — almost as much as the daily resort fee itself! This is absolutely ridiculous and unacceptable for a resort that charges guests a daily resort fee. Basic beach comfort, especially shade from the sun, should not come with such an unreasonable additional charge. Overall, between the lack of assistance upon arrival, the disappointing room assignment, and the excessive nickel-and-diming of guests, this experience fell well below my expectations. A resort should make guests feel welcomed and valued, not constantly charge them extra for basic amenities. I hope management takes these concerns seriously and reconsiders its policies.

Mooie ligging en moderne kamers

klein hotel in rustige buurt, niet ver van strand ruime kamer vriendelijke uitbaters prijs/kwaliteit OK standaard géén kamerservice. Da's wel vreemd.

Prima hotel, beetje gedateerd maar service was echt perfect! Lekker zwembad, alleen jammer dat er een groot event was waardoor we beperkt gebruik konden maken deze faciliteit. Fantastische Japans restaurant in het hotel.

Mooie ligging en moderne kamers

Location is nice. The building is too busy.

Authentiek hotel, oftewel oud maar wel in de art deco stijl die hier zo kenmerkend is. Drama om er te komen met een taxi of auto maar eenmaal aan Ocean Drive wil je niet anders. Top locatie voor een echt redelijke prijs. Zou hier zo weer boeken.

Location is nice. The building is too busy.