Oost-Louisiana: Avontuurlijke vakanties

Front office staff was able to help us with a mishap in days. We arrived a day later due to delays, but called and they were able to check us in a day earlier so our hotel room was available the next morning and we didn’t have to wait. Then my roommate hurt their leg and needed a room closer to the elevator, front desk immediately helped move us. I wished t remembered the girls babe, Latina glasses long hair, she was a delight. Also the trainee helped me get my tour gift cards in order. I received some used ones in error and she got them fixed. Top notch service

I paid 600 USD per night for 2 nights. I expect a certain level of service when i check into a Ritz carlton. They use this covid situation for selling their rooms at a high price but strip all the service away. 1) There was no roomservice 2) When we were there there wan't any bar open in the hotel. 3) The safe in the room didn't work and i have been waiting in the room for hours till someone came to fix it. Unfortunately they weren't able to fix it so my valuables weren't safe. I had to call their guest services about 10 times to get someone to the room.

the rooms are very nice and well maintained, only there is a lot of traffic on the street and close to the hotel which is why I sometimes slept very little. because I found the noise from there very loud. it seemed like I was sleeping with the window open while no window could be opened at all, that was my only disadvantage of the hotel