Ummanz Island: Strandvakanties

Schone kamers en mooi ingedeeld. Kamers ogen ook groot. Matrassen zijn wat hard helaas. Ontbijt is meer dan genoeg en het personeel is uiterst vriendelijk. Prima parkeer mogelijkheden en gratis in tegenstelling tot collega hotels dichter in de stad

The hotel felt empty, I had a very good greeting by what appeared at first to be the only person that worked there. I soon realised that the restaraunt in the hotel was not open in evnings to eat and there was not a bar to get snacks or drinks. I had to go out into town to try and find somewhere else. The breakfast was a lot of money for not much choice it was a few yoghurt and cereals and white rolls with slices of meat or cheese. For an 8am breakfast there was me and one more guy. The room was very warm and the airco that was in the room didnt appear to work well. Anyhow it was clean, the room was warm so didnt sleep to well and the breakfast was not good... the staff were fine and the place was clean. If you have no were else and you need to be in this area then this is ok but if you have multi days on business then I would recommend to avoid and look for something else..

Mooie kamer Goed personeel

Nieuw en net hotel. Ontbijt was top. Zeker een aanrader.

Prima hotel. Alles was netjes. Wij hadden een familiekamer die heel groot was. Aanrecht met spoelbak, kookplaat en koelkast. Inloop kledingkast. Zitbank. Bureau. Balkonnetje. Geen airco helaas. Wel groot raam en balkondeur die open kunnen voor koele avondlucht om af te koelen. Parkeergarage onder hotel is ook handig. Wel koffie maar helaas geen thee en waterkoker. Wel een kookplaat maar geen idee wat je daar mee moet zonder pan of zo.prima restaurant met beperkte kaart. Ontbijt was ook prima verzorgd. Personeel was bekwaam en vriendelijk. Omgeving ziet er nogal verloederd uit met al die gravitie overal maar als je Hamburg verkend zie je het ook echt overal.

Zeer mooi en centraal gelegen appartement. Je loopt zo het centrum in of naar een van de andere bezienswaardigheden in Hamburg. Absoluut een aanrader!

Som sædvanligt meget behageligt personale og skønt værelse. Det kniber en lille smule med servicen i Farmhouse restauranten. Maden er super, men personalet er meget stresset. Generelt er vi meget tilfredse med hotellet. En af os er ryger, og er så glad for rygerrummet. Vi har været på hotellet 7gange, og vil blive ved med at komme der. Det er en stor glæde hver gang.

Heerlijk hotel midden in Hamburg, vriendelijk personeel, bedankt! Ik kom zeker terug.

Schone kamers en mooi ingedeeld. Kamers ogen ook groot. Matrassen zijn wat hard helaas. Ontbijt is meer dan genoeg en het personeel is uiterst vriendelijk. Prima parkeer mogelijkheden en gratis in tegenstelling tot collega hotels dichter in de stad

Mooie kamer Goed personeel

The hotel felt empty, I had a very good greeting by what appeared at first to be the only person that worked there. I soon realised that the restaraunt in the hotel was not open in evnings to eat and there was not a bar to get snacks or drinks. I had to go out into town to try and find somewhere else. The breakfast was a lot of money for not much choice it was a few yoghurt and cereals and white rolls with slices of meat or cheese. For an 8am breakfast there was me and one more guy. The room was very warm and the airco that was in the room didnt appear to work well. Anyhow it was clean, the room was warm so didnt sleep to well and the breakfast was not good... the staff were fine and the place was clean. If you have no were else and you need to be in this area then this is ok but if you have multi days on business then I would recommend to avoid and look for something else..

Our prepaid business week was completely sabotaged by this hotel. We had a full week booked and fully prepaid for an essential business trip. Due to unforeseen circumstances, we arrived a day late (after the first night). Instead of professional hospitality or basic problem-solving, we were treated appallingly. The hotel had brazenly resold our room to someone else and marked us as a 'no-show'. This means they collected money twice for the exact same room: once through our prepaid reservation, and a second time from the new guest. Pure double-dipping! To make matters worse, they only offered a room for just one night (until tomorrow), leaving the rest of our business week completely unresolved, and provided no suitable alternative accommodation for the remaining days. When we demanded accountability, they had the nerve to offer a measly 10% refund after keeping our money for a week we were locked out of. The staff lacked basic professionalism, empathy, or any understanding of corporate hospitality. This hotel essentially pockets your money and leaves business travelers stranded. Save your company the financial loss and frustration and avoid this hotel at all costs.

Prima

Mooie kamer Goed personeel