Hôtel près de Zoo Caldwell (Tyler)

« All the employees where friendly »

« The room smelled very bad, and the property looks wore down. I would like a refund or some kind of compensation for my stay as it wasn’t very pleasant. Noise coming in the middle of the night not a very good stay overall »

« The hotel is under renovations, but the staff made sure we had what we needed. »

« Great stay at this place. No onsite staff, but responsive immediately to our text for a request. Very spacious, extremely clean, and quiet. Highly recommend! »

« No extra toilet paper, no soap or shampoo. Smell smoke. »

« This hotel is terrible!!! None of the pictures online are current!!! The carpets are beyond filthy. Stains on the sheets and towels. Our bathroom door was split in half and didn't even close. The freezer was so full of frost you couldn't even use it. The ironing board was broken in pieces and there was no iron. My son's room had vomit on the side of the bed. When they checked into the room there was a dirty towel hanging in the bathroom. My husband left early in the morning and there...

« Lo único bueno la Señora que limpia las habitaciones muy educada atenta y cordial del resto muy mal para el Precio que vale »

« Fantastic stay! Definitely will be returning »

« Staff, was very unhelpful. »

« Bed smelled like pee all the way through the mattress cover. I told the cleaning lady I needed sheets and when I returned to the room there were no clean linen. Also I was never refunded the deposit of the 50.00 to my account. There was an issue with my card on file to where I had to get another card. I informed the front desk if I could have the funds returned to my other card but he told me it would have to go back to the original card on file. Is there any way I can get my deposit back to...

« Roaches in some of the rooms »

« Dirty towels dirty sheets molde and rusted tub food on walls toilet wouldn't stop running the cabinets hand dirty hand prints all over the bed was full of lumps if my company rented there room the only good thing to say about the stay there is they are within 100 yards of three fast food chains two gas stations and one restaurant so since my truck broke down and i had no transportation for a week that was convenient but the motel is terrible »

« Right off the main loop of town. Staff all very friendly. We ran out of towels and we were going to have to wait as they were still washing them but then they got some out of the other rooms. We didn't even know it had a pool, fenced off but was able to sit out there before our event. Only wished there was a small end table on each side of bed so everyone could charge their own phones and have personal items like glasses close by. »

« Proximité de l'établissement des magasins et des activités, propreté des lieux, courtoisie du personnel, prix abordable, déjeuner correct, café en soirée très apprécié. »

« Terribly experience all around. Front desk was rude and very unprofessional. I tried to call the front desk for extra sheets and pillows, they claimed they couldn’t answer due to shift change. We called the corporate office and they never got back to me over any of the matter. They charge parking fee every day. The man sat at the front desk with headphones the entire time and didn’t look up. The worst experience I’ve had. »

« All perfect »

« La personne de l’accueil était franchement très sympa et il parlait espagnol ❤️ Le dépôt de garantie a été retourné en 5 jours (ce qui est pas trop mal) Une chambre sur la route très passante est bruyante (point négatif) »