Particuliere vakantiehuizen in White Plains

'We were very disappointed. Listing said no smoking.There was a sign stating that right above the ashtray. The room smelled of stale smoke and there were burn holes in the sheet. The bathrm was clean but the room was very dirty. I had to wipe down dressers before I put items on them.The rag was very dirty. I have a photo showing this. I wiped the shelf under the air conditioner and that one was black. The set up was unique. A code to get into foyer of house. Then through a curtain to your sitting...

'Host was very polite and helpful. Excellent condition VRBO.'

'The property that I paid for 1st, they told me that the pipe busted after I paid the cleaning fee. I paid for a property to sleep 6 people so 1 person had to sleep on the floor & another person had to sleep on a broken futon couch. The bed I was sleeping on was broken & there was pee stains on sheet & blanket. I asked them for a discount because of the unexpected things my family went through & they stopped communicating with me until the next day. But do not get any property rental from these...

'The property was not as advertised in listing. There was only one bathroom instead of two. No washing machine and dryer, this is an housing apartment located on the 3rd floor having to walk up two flights of step with approximately 12/15 steps each flight inside the complex. Not to mention you have to walk up steps to get to the complex. I reached the host once when I entered the apartment to speak of my issues, she stated she would call back in 5 minute I haven’t spoken to her since. The...

'An hour before check-in we were called by the property manager, after four days of messaging them through the app without response, to advise us that the property had an alleged water pipe burst and was unavailable, then attempted to upcharge us for alternate accommodations. An alternate place to stay was finally provided at no additional charge but much smaller than what had been booked. Given the absence of communication for four days and then a sudden incident the day of check-in - the day...