Hôtel près de West Lake (Burlington)

« We had difficulty with the check-in process due to booking through Expedia. Couldn't find our reservation. Other than that everything was fine. »

« Overall the experience was good. My only issues were that my window ended up facing another building. I didn't mind it too much so it wasn't a huge issue. Just a heads up for others that it may be a possibility. The other issue was that the exhaust in the bathroom runs non-stop. There is no switch to turn it off. It is not connected to the light switch. I only had contact with the staff 2 times. Once at check in, which they were very friendly. The 2nd I had to call to the front desk because...

« The staff members that we did interact with were phenomenal! Very friendly, very helpful. I loved that they offered different breakfast options every morning as well. The room we stayed in appeared to have been very quickly cleaned up, very recently. There was toilet paper still in the peephole from the previous guest, and just didn’t feel CLEAN clean. The pool was great, spacious and includes a separate hot tub. The pool rules were posted on every wall and door, clearly stating no...

« the price was fair. all else was good to excellent. »

« I don’t like to leave bad reviews but this was the dirtiest hotel I’ve ever stayed in. Whole room was damp. The bedding felt damp. Floor felt damp. Towels, too. Mold under the light shade. Dust on the outside of the shade. Mold in the bathroom fan. Mini fridge smelled like something died in there. A gross bloody stain on the side of the bedding (fitted sheet). Clogged shower drain. Ice bucket had something gross in it. Ice machine was out of order. A rotten apple in the fruit bowl for the...

« It was ok for the price . A/C was good and I didn’t see any bugs. »

« This is not your typical hotel stay, so when I say everything was well maintained, service was good, etc, it accounts for the fact it is a very old home with some original or era appropriate things (such as old doornobs which my daughter commented on), and that it is a true B&B so it is their home and they have lives and it is not a standard hotel setting (they had a hair dryer, just not in every bathroom). When I arrived I called them as instructed as they were out, and they came back over in...

« Fun pool for kids »