Hôtel près de Centre d'Art de West Bund (Shanghai)

« Room cleaning requests too often »

« Very good »

« The bedroom lights should be better improvised as it really hurt our eyes laying in bed, it shines directly onto the eyes . In my opinion it should be shined on the walls to create textures and a good ambience. Overall , it’s good just that we had bad experience with the lighting and hope it can be improved by their execellent team. »

« Love the out suite! Big clean and fresh! Will be back next time I visit »

« Room is very clean and so luxurious. Staff is amazing. I would honestly say this place might be perfect! Would recommend to everyone to stay here. »

« Excellent séjour dans cet hôtel avec de nombreuses commodités aux alentours »

« I paid for my room for a week and ended up in the hospital for 3 days. when I came back they rented my room out and said it was because house cleaning went in 2 days in a row and it didn’t need cleaning so they checked me out . When I came back they gave me another room that had a clogged shower with overflowed all over the place. I stayed 3 nights and was charged for 8 . »

« This hotel is a SCAM! When I reserved this hotel through Hotels.com, I pre-paid the hotel fee. But, the employees at the desk asked me to pay ONCE AGAIN, telling me that the fee paid over Hotels.com would be refunded. That didn’t happen. Eventually I paid TWICE. And the hotel refused to refund. So, I was double-charged. I think this is a classic way to lure foreigners to pay more. The hotel even doesn’t answer the phone. If you don’t want to be scammed, please do not use this hotel. »