Dear Jerome,Thank you for taking the time to complete an online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.We hope to see you again soon!Sincerely,

Dear Monte, Thank you taking the time to write an online review, we look forward to your return. Thank you for the great ratings.Thanks,

Dear Melissa, Thank you taking the time to write an online review, we look forward to your return. Thank you for the great ratings.Thanks,

Dear Ray, Thank you for the ratings.Cheers!

Dear Adam,This is the main reason why we tell all of our guests to use the hotel directly and not 3rd party.Thanks,

Dear Debra, Thanks for the ratings.

Dear Connie, Thank you for reviewing your recent stay with us. Apologies about our short comings, see you next time.Thanks,

Dear Stephen, Thank you for your review, we will look into your points. Have a wonderful day!Thanks,

William, Thank you!

Dear Monique, Your 3 night stay was terminated by the hotel due to your minor son smoking pot in our common restroom with his friends. The next day he was caught bringing in 2 dogs, after you had inquired about the pet fee on the first day, telling staff you decided not to bringing the pets as you could not afford it. Then you and your son tried to pass the pets off as service animals, as your are holding them in your arms. Overall we thank you for your review, have a great day.Thanks,

Dear Jettie, Thank you for the perfect score, see you on your next visit!Thanks,

Dear John, Thank you for your review and great rating, hope to see you again.Thanks,

Dear Fawn, Thank you for your review, we hope to see you again.Thanks,

Dear Audrey, We thank you for writing an online review, but also disappointed we fell short of your expectations. Please trust we will be doing more to ensure an experience as this is not felt.Thanks,

Dear Matt, Thank you for the wonderful review and rating, we will definitely look into our chemicals. Hope to see you again.Thanks,

Dear Wendy, Thank you taking the time to write a review about your recent stay with us. We hope to see you again.Thanks,

Helen, Having a hard time understanding a review for not showing up and then giving us this rating. Thank you for the support!Thanks,

Dear Travis, Thank you for the perfect score, we hope to serve you again!Thanks,

Dear Kevin, Thank you for the perfect score! We hope to serve you again.Thank you!

Dear Clayton, Thank you taking the time to write a review regarding your recent stay with us. We are very sorry to hear that your stay was not as we expect to provide, we will look into the issues you mentioned. Please give us another chance to prove we can provide you with an exceptional experience.Thank you!

Dear Todd, Thank you for your review, apologizes about not being able to get your towels. We will be looking into the pest issue with our pest control company. All online websites state our building is not equipped with an elevator, not really sure how your mother-in-law had hard time considering her room was on our main floor. But we thank you for your review and hope to earn your business again in the future.Thanks,

Dear Anthony, Thank you for the perfect score, we look forward to serving you again!Thanks,

Dear Margaret, Thank you for the perfect score, we look forward to serving you again!Thanks,

Dear Marcy, Thank you giving us such a great rating for your last visit with us. We hope to see you again!Thanks,

Dear Kevin, Thank you for the 4 of 5 ratings and review. Hope to see you soon!Thanks,

Dear Melissa, Thank you for writing a review from your side, but when I came to check you in from our pool, that is being worked on, I apologized right away and sorry to keep you waiting, to which you said it had only been a few minutes and now to read about it's a 25 minute wait? The smell you are referring to would be epoxy paint not pot, but you are probably not familiar with the epoxy smell. The reference of unsafe would give access to a room that is dirty and vacated by the guests, which would not pose any safety issues other than to an empty room, but I guess you would know better. Thank you again for your review.Thanks,

Dear Ronald, Thank you for the review. Hope to see you soon!Thanks,

Dear Bryan, Thank you for the ratings.Thanks,

Dear Ciji, Thank you for the rating, hope to see you again.Thanks,

Dear Denise, Thank you for review, even though it sounds like you did not read all the updates that were being done around the time of your stay. Hope you have a wonderful experience next time you visit.Thanks,

Dear Andrew, Thank you for the rating, hope to see you again.Thanks,

Dear John, Thank you for the perfect score, hope to see you again soon!Thanks,

Dear John, Thanks for the ratings, hope to see you again.Thanks,

Dear Kieth, Thank you for the wonderful score, hope to see you again.Thanks,

Dear Zane, Thank you for the wonderful rating, and our apologies for our short comings. Hope to see you again!Thanks,

Dear Chip, Thank you for the perfect score and review, we hope to serve you again.Thanks,

Dear William, Thank you for the great ratings, hope to see you again!Thanks,

Andrey, thank you for the perfect rating, see you again soon!Thanks,

Dear Paula, Thank you for your review, but person in review is an employee who is trying their best, but thank you for your insinuations.Thanks,

Dear Christina, Thank you for the rating, hope to see you again.Thanks,

Dear Daniel, Thank you for the perfect score, hope to serve you again.Thanks,

Dear James,Thank you for taking the time to complete an online review regarding your recent stay at Quality Inn & Suites Downtown Walla Walla. We sincerely appreciate and value your feedback. Very sorry to find you found the jacuzzi cold, rest assured that we will look into this matter. Please visit us again soon!Thanks,

Dear Michele,Thank you for taking the time to complete an online review regarding your recent stay at Quality Inn & Suites Downtown Walla Walla. We sincerely appreciate and value your feedback. Fortunately our pool temp is set to 80 degrees and hot tub to 104 degrees year round. Please visit us again soon!Thanks,

Dear Michael,Thank you for taking the time to complete an online review regarding your recent stay at Quality Inn & Suites Downtown Walla Walla. We sincerely appreciate and value your feedback. Unfortunately this sounds like more of a compliant against the 3rd party, not the hotel, but thank you for your review.Thanks,

Dear Dennis, Thank you for taking the time to complete an online review regarding your recent stay at Quality Inn & Suites Downtown Walla Walla. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon! Thanks,

Dear Nell, Thank you for taking the time to complete an online review regarding your recent stay at Quality Inn & Suites Downtown Walla Walla. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon! Thanks,

Dear John,Thank you for taking the time to complete an online review regarding your recent stay at Quality Inn & Suites Downtown Walla Walla. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Please visit us again soon!Thanks,

Dear Charles, Thank you for the review.Cheers!

Starlene, thank you for the perfect score. See you soon! Thanks,