8/10 – Goed
Quena
Reisde met familie
13 okt 2025
Positief: Netheid, staat van de accommodatie en faciliteiten
I booked this via Expedia for my family to stay in for my wedding. Expedia listed the check-in for 3pm, after I booked, I saw the check-in change to 4pm. On the day of my reservation, I hadn’t heard anything from the host so I reached out just before 4, nothing. I emailed , called and messaged via the VRBO website. I started to panic because I had seen a review that someone’s reservation completely fell through. Almost a hour and a half later, I received a 6 digit code with no other info. When my family arrived the door was unlocked. The apartment was very clean and thoughtfully decorated. My family loved the apartment!
Later that night my brother went out and couldn’t get in with the code provided so he had to wake my mother from bed to come downstairs to unlock the door. The next day after my wedding, they weren’t able to get in. We repeatedly entered the code provided and it wouldn’t take. I contacted the host and she kept trying to give me directions on how to input the code and nothing. Then she told me to use a key that was upstairs on the table to open the door. We were literally locked out, I was in my wedding dress trying to get my family back in. My brother found a single key on a table outside and tried it, it worked! After several messages exchanged and a great deal of frustration, she remembered that it didn’t take a code but rather a key. Luckily a stranger didn’t find the key and let themselves in. Great place, POOR COMMUNICATION!!
Quena
2 nachten verbleven in oktober 2025