Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 82 van 702 beoordelingen" "
10 - Uitstekend
82
Gastenscore: 8 - Goed. 124 van 702 beoordelingen" "
8 - Goed
124
Gastenscore: 6 - Redelijk. 152 van 702 beoordelingen" "
6 - Redelijk
152
Gastenscore: 4 - Matig. 158 van 702 beoordelingen" "
4 - Matig
158
Gastenscore: 2 - Ontzettend slecht. 186 van 702 beoordelingen" "
2 - Ontzettend slecht
186
5,4/10
Netheid
6,6/10
Personeel en service
5,0/10
Voorzieningen
5,0/10
Staat van de accommodatie en faciliteiten
5,6/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Hambir
22 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hambir
1 nacht verbleven in mei 2024
Reactie van Langley Hwy Hotel op 26 mei 2024
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
2/10 – Ontzettend slecht
Dan
21 mei 2024
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The only reason I stayed once I saw the room is it was late on a long weekend and the room passed a quick bed bug inspection.
Every time you flushed the toilet you had to take the tank lid off and adjust the chain so it would eventually stop running. The sink tap was difficult to find just the perfect spot that was the off position. Tub should have been replaced long ago. Towels would be considered old rags by most people. Carpets extremely well used. Paint was old, cracked and stained. The window a/c unit was barely attached and could easily be pushed in, the plastic piece beside it was so loose you could fit your hand through it. No thermostat in the room, electric baseboard heaters but no heat.
Unmatched furniture half hazardly grouped in the middle of one wall in front of a big wall mounted mirror. It was just plain tacky.
In 50 years of extensive travel the only room I have stayed in that was worse was in Needles, California.
If it had been easy to get another place on such a busy weekend I would have left but since it passed the bedbug test I toughed it out but I left my luggage in the car and only brought in essentials for both security and health reasons.
I also had a reservation for the June 16th weekend but have now cancelled - I will never go back, for any reason.
Dan
2 nachten verbleven in mei 2024
Reactie van Langley Hwy Hotel op 26 mei 2024
Thank you for taking the time to share your feedback with us. We genuinely apologize for the unsatisfactory experience you had during your recent stay. We understand that our hotel may not meet the expectations of every guest, especially those seeking a more modern accommodation. While we acknowledge that our property has aged, we prioritize cleanliness and hygiene above all else as it has passed your quick bed bug inspection. Our housekeeping team diligently ensures that all rooms are cleaned and sanitized, and we regularly update our linens and towels to maintain a high standard of comfort for our guests. Your comments will be used to reinforce our commitment to providing excellent service at all times. We regret that the condition of the room did not meet your expectations. Rest assured, we are actively working on improvements to enhance the overall guest experience. We appreciate your candid review and will use it constructively to address the areas where we fell short.
6/10 – Redelijk
Kevin, Kelowna
21 mei 2024
Overall, the room was clean. The bed was comfortable. The host called me to see when I was going to arrive so she would be there. On the downside though, I had to move a very large cabinet out from the wall to plug in the TV after trying to diagnose the problem. Very large gap under the door that allows sound to travel. I stuffed towels to seal which helped a little. No coffee maker. Compared to most other motels, very modest accomodation however it is a lttle less expensive than most others as well. Left feeling that the accomodations were ok but not fantastic.
Kevin
1 nacht verbleven in mei 2024
Reactie van Langley Hwy Hotel op 27 mei 2024
Thank you for sharing your feedback with us. We're glad that we halfway met your expectation during your recent stay. Well noted on the points you highlighted for us to work on with. Rest assured that we're actively working on improvements to enhance overall guest experience. We will be more than happy to welcome you on your next stay. Have a great day!
10/10 – Uitstekend
Trevor
Reisde met partner
19 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed here twice and were very satisfied with the service and accommodations both times. The staff was very helpful and quickly got us some extra pillows that we asked for. There was a refrigerator and microwave in the room which was better than expected for a 2 star hotel. We could save our left-overs from restaurants and eat them the next day. There were also lots of restaurants in the area which was convenient.
Trevor
2 nachten verbleven in mei 2024
Reactie van langley hwy hotel op 20 mei 2024
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
2/10 – Ontzettend slecht
Cindy
Zakenreiziger
17 mei 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was old. Disgusting it smelt the bathtub was rusty. The TV set was probably 25 years old didn’t work. There was no coffee pot. There was no support at the front desk. The bedding was old and stained. The bed was lumpy. The carpet was dirty I would never ever recommend this place to anyone, the curtains and the blinds had holes in them so the lights would come through. There was no privacy.
Cindy
2 nachten verbleven in mei 2024
Reactie van JM op 21 mei 2024
Thank you for taking the time to share your feedback with us. We genuinely apologize for the unsatisfactory experience you had during your recent stay. We understand that our hotel may not meet the expectations of every guest, especially those seeking a more modern accommodation. While we acknowledge that our property has aged, we prioritize cleanliness and hygiene above all else. Our housekeeping team diligently ensures that all rooms are cleaned and sanitized, and we regularly update our linens and towels to maintain a high standard of comfort for our guests.Regarding the amenities, we strive to provide more than what is typically expected from a 2-star hotel, including a TV, fridge, and microwave. We regret to hear that the TV in your room was not functioning properly, and we will address this issue promptly to ensure a more enjoyable stay for future guests.We take the feedback about our front desk support seriously. Our staff undergoes training to assist guests promptly and efficiently, and we apologize if this was not reflected during your visit. Your comments will be used to reinforce our commitment to providing excellent service at all times.We regret that the condition of the room did not meet your expectations. Rest assured, we are actively working on improvements to enhance the overall guest experience.We appreciate your candid review and will use it constructively to address the areas where we fell short. We hope you will consider giving us another opportunity to exceed your expectations in the future.
2/10 – Ontzettend slecht
Kamal
14 mei 2024
Negatief: Netheid, staat van de accommodatie en faciliteiten
It was dirty
Kamal
1 nacht verbleven in mei 2024
Reactie van Langley Hwy Hotel op 26 mei 2024
Thank you for taking the time to share your feedback with us. We genuinely apologize for the unsatisfactory experience you had during your recent stay. Hopefully you could be more specific of the areas you identify as dirty as we always prioritize cleanliness and hygiene above all else. Our housekeeping team diligently ensures that all rooms are cleaned and sanitized, and we regularly update our linens and towels to maintain a high standard of comfort for our guests. Rest assured, we are actively working on improvements to enhance the overall guest experience. We appreciate your candid review and will use it constructively to address the areas where we fell short. We hope you will consider giving us another opportunity to exceed your expectations in the future.
10/10 – Uitstekend
gourav
13 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
gourav
3 nachten verbleven in mei 2024
Reactie van langley hwy hotel op 20 mei 2024
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
6/10 – Redelijk
esdras
Reisde met partner
7 mei 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
I liked the tranquility and silence, but I didn't like the treatment at the reception
esdras
1 nacht verbleven in mei 2024
Reactie van Langley Hwy Hotel op 21 mei 2024
Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the tranquility and silence of our surroundings. Creating a peaceful environment for our guests to relax and unwind is something we strive for.However, we're deeply sorry to learn that you did not receive the level of treatment you deserved at our reception desk. Please accept our sincerest apologies for any inconvenience or discomfort this may have caused you. Providing exceptional customer service is one of our top priorities, and we regret that we fell short of meeting your expectations in this regard.Rest assured, we take your feedback seriously, and we will address any issues with our reception team to ensure that all guests receive the warm and attentive service they deserve from the moment they arrive until the moment they depart.We appreciate your honesty and hope that you will give us another opportunity to provide you with the outstanding service and hospitality that we are known for.
10/10 – Uitstekend
Las
7 mei 2024
Las
1 nacht verbleven in mei 2024
Reactie van Langley Hwy Hotel op 27 mei 2024
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
2/10 – Ontzettend slecht
Bryn
Reisde met partner
5 mei 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room had blood on the bathroom door. Stains on walls. Lamps that did not work, dirty all around. Paint falling off. Do not recommend
Bryn
1 nacht verbleven in mei 2024
10/10 – Uitstekend
Saihaj
4 mei 2024
Saihaj
1 nacht verbleven in mei 2024
Reactie van Langley Hwy Hotel op 26 mei 2024
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
4/10 – Matig
Olivia
29 apr 2024
Olivia
1 nacht verbleven in april 2024
Reactie van Langley Hwy Hotel op 26 mei 2024
Thank you for sharing your feedback with us. We genuinely apologize for the unsatisfactory experience you had during your recent stay. Hopefully you can specify we're we fell short as we are actively working on improvements to enhance the overall guest experience. We hope you will consider giving us another opportunity to exceed your expectations in the future.
6/10 – Redelijk
Mel
27 apr 2024
Positief: Personeel en service
Mel
1 nacht verbleven in april 2024
Reactie van Langley Hwy Hotel op 27 mei 2024
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
8/10 – Goed
Jaskirat
Reisde met partner
25 apr 2024
Bath tub tap doesn’t stop leaking water.
Jaskirat
1 nacht verbleven in april 2024
Reactie van Langley Hwy Hotel op 27 mei 2024
Thank you for staying with us. Rest assured that we're actively working on improvements to enhance the overall guest experience. We will be more than happy to welcome you on your next stay. Have a great day!
2/10 – Ontzettend slecht
Jennifer
Reisde met familie
22 apr 2024
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
it is very dirty, and the painting is peeling , and the door is old, and the color is fade away, and the sheet has more than hair, and the blanket has white mucus, There is no breakfast, and no coffee, no hot water, the fridge is leaking water.
Jennifer
1 nacht verbleven in april 2024
Reactie van langley hwy hotel op 25 apr 2024
Thank you for your feedback. We do apologize though we have expected this kind of review from the guest; since she has been expressing her disappointment right before she checked in as she expected a breakfast to be included. However, it is clearly mentioned in our listing's page that we dont provide breakfast. Unfortunately, we were unable to verify whose couple strands of hair were those, as the bed has already been touched or used when showed to us. There was no white mucus in the blanket as it was newly washed. It could have been a stain caused by bleach and other disinfecting chemicals during laundry and might have been overloooked by housekeeper. Guest only mentioned about the hair when she was moved to another room, the rest of the issues were not addressed to us during her stay, otherwise, we could have done something. Please know that our rate could only provide for basic amenities, but we do not compromise the cleanliness. We find it strange that though she said people call her a "princess", she did not opt to book in a five star hotel instead. Rest assured, we will keep an eye on these issues. Thank you.
10/10 – Uitstekend
Davinder
18 apr 2024
Davinder
1 nacht verbleven in april 2024
Reactie van langley hwy hotel op 20 mei 2024
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
10/10 – Uitstekend
Leona L
5 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Leona L
1 nacht verbleven in april 2024
Reactie van langley hwy hotel op 20 mei 2024
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
4/10 – Matig
Amandip
3 apr 2024
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Carpet and bed sheets not clean
Amandip
1 nacht verbleven in maart 2024
2/10 – Ontzettend slecht
Zena
1 apr 2024
Bad
Zena
1 nacht verbleven in maart 2024
Reactie van Langley Hwy Hotel op 27 mei 2024
Thank you for taking the time to share your feedback with us. We genuinely apologize for the unsatisfactory experience you had during your recent stay. It would be much more appreciated if you specifically identify where we fell short for us to constructively address and improve it. Rest assured, we are actively working on improvements to enhance the overall guest experience. We hope you will consider giving us another opportunity to exceed your expectations in the future.
4/10 – Matig
Kuldeep
30 mrt 2024
Positief: Netheid
Negatief: Personeel en service
Kuldeep
1 nacht verbleven in maart 2024
10/10 – Uitstekend
Jamar
24 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Jamar
2 nachten verbleven in maart 2024
Reactie van langley hwy hotel op 20 mei 2024
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
10/10 – Uitstekend
gourav
14 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
gourav
2 nachten verbleven in maart 2024
10/10 – Uitstekend
Jorge
Zakenreiziger
10 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and safe place, will be back if I’m in the area again.
Jorge
1 nacht verbleven in maart 2024
Reactie van langley hwy hotel op 25 apr 2024
Thank you!We will be more than glad to welcome you again.
10/10 – Uitstekend
Lovedeep
1 mrt 2024
Lovedeep
1 nacht verbleven in februari 2024
Reactie van langley hwy hotel op 20 mei 2024
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
8/10 – Goed
Manon
26 feb 2024
Positief: Staat van de accommodatie en faciliteiten
Good location next to Highway.
Manon
1 nacht verbleven in februari 2024
Reactie van langley hwy hotel op 26 feb 2024
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
4/10 – Matig
Clerrissa
26 feb 2024
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Clerrissa
1 nacht verbleven in februari 2024
10/10 – Uitstekend
Wajib
25 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk was very accommodating thanks team !
Wajib
1 nacht verbleven in februari 2024
Reactie van langley hwy hotel op 25 apr 2024
Thank you as well. We will be more than happy to welcome you back.
2/10 – Ontzettend slecht
Moses
7 feb 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No water pressure old run down in need of major Reno
Moses
1 nacht verbleven in februari 2024
Reactie van langley hwy hotel op 7 feb 2024
Thanks for your feedback. We do apologize for not being able to meet your expectation, however, all amenities provided in the room are working. We never had a single issue with the water pressure in the past, but we will take note of this and check it out. The basic amenities we provide is just proper with the cheap rate we offer. Unfortunately, we are not able to rent out the room after the guest left due to the strong smell of cigarette inside the room despite the fact that it is a non-smoking room. Considering the numerous notices of "no-smoking" posted in front desk and in the keycard case, it is quite frustrating to learn that this notice has been ignored.
6/10 – Redelijk
Wayne
Zakenreiziger
25 jan 2024
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
No hot water
Wayne
1 nacht verbleven in januari 2024
8/10 – Goed
AMBER
22 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Owners are great
AMBER
1 nacht verbleven in januari 2024
Reactie van langley hwy hotel op 24 jan 2024
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
10/10 – Uitstekend
Gurvir
15 jan 2024
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Its good
Gurvir
3 nachten verbleven in januari 2024
Reactie van langley hwy hotel op 15 jan 2024
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
2/10 – Ontzettend slecht
Brad
31 dec 2023
Brad
2 nachten verbleven in december 2023
4/10 – Matig
brayden
Reisde met partner
31 dec 2023
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Quiet and clean. Just poor water pressure and took 20 minutes to even get hot water to flow
brayden
1 nacht verbleven in december 2023
10/10 – Uitstekend
Rakinder
25 dec 2023
Rakinder
1 nacht verbleven in december 2023
Reactie van langley hwy hotel op 24 jan 2024
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
10/10 – Uitstekend
Brad
22 dec 2023
Positief: Netheid, personeel en service
Brad
2 nachten verbleven in december 2023
Reactie van langley hwy hotel op 24 jan 2024
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
8/10 – Goed
Frank
25 nov 2023
Yuujjj
Frank
1 nacht verbleven in november 2023
Reactie van langley hwy hotel op 24 jan 2024
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
2/10 – Ontzettend slecht
Randeep
24 nov 2023
Negatief: Netheid
Randeep
1 nacht verbleven in november 2023
8/10 – Goed
Todd
17 nov 2023
Positief: Personeel en service
Negatief: Netheid, voorzieningen
Back of the pub is messy
Todd
1 nacht verbleven in november 2023
10/10 – Uitstekend
Arvin
11 nov 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
lost of fast food places nearby
Arvin
1 nacht verbleven in november 2023
6/10 – Redelijk
Andrew
31 okt 2023
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Andrew
1 nacht verbleven in oktober 2023
4/10 – Matig
Geverifieerde reiziger
30 okt 2023
Negatief: Netheid, staat van de accommodatie en faciliteiten
Geverifieerde reiziger
2 nachten verbleven in oktober 2023
2/10 – Ontzettend slecht
Azez
29 okt 2023
Azez
3 nachten verbleven in oktober 2023
10/10 – Uitstekend
Cheryl
23 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cheryl
2 nachten verbleven in oktober 2023
10/10 – Uitstekend
Sarabjeet Singh
22 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love this place
Sarabjeet Singh
1 nacht verbleven in oktober 2023
10/10 – Uitstekend
Ramandeep
11 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
Ramandeep
1 nacht verbleven in oktober 2023
Reactie van Langley Hwy Hotel op 12 okt 2023
Thank you for staying with us. We will be more than happy to welcome you on your next stay. Have a great day!
2/10 – Ontzettend slecht
Jenny
7 okt 2023
Jenny
1 nacht verbleven in oktober 2023
Reactie van Langley Hwy Hotel op 8 okt 2023
Hello, Thanks for your feedback. We wish to know more detailed information of your review. Please know that we are always available to fix any issue that you may had or move you to other room, should you have only addressed the front desk right away. Thank you.
2/10 – Ontzettend slecht
Alice
3 okt 2023
Alice
1 nacht verbleven in september 2023
8/10 – Goed
Amritpal
1 okt 2023
Amritpal
1 nacht verbleven in september 2023
2/10 – Ontzettend slecht
Matthew
25 sep 2023
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is very seedy. There were holes in the walls, the water took ten minutes to warm up, and still didn't get very warm. It is also right behind a bar that is very noisy. The bar closes at random times. The first night I was there they closed at 10. Then the remaining nights I was there I couldn't sleep until after 1 in the morning because of the noise. The staff never cleaned my room during my stay and I felt unsafe stepping outside my room at night. Since I am a smoker and they do not have smoking rooms, having to step outside after dark was very bad. The hotel was so bad that I left two days early. I would like a refund for the two nights that I did not use.
Matthew
5 nachten verbleven in september 2023
Reactie van Langley Hwy Hotel op 27 sep 2023
Hello, Thanks for your feedback. We wish to remind you that prior to this, you have already asked our staff if you can get a refund in the event that you wish to go home early, though you are not sure yet and undecided. The staff even asked you if you have issue with the room, you said nothing, you just want to go home early. Otherwise, we could have moved you to another room that you would be more comfortable with or somewhere further away from other guests so you could find a convenient smoking spot. Housekeeping service is upon request as most of the guests do not want their rooms to be accessed by staffs because of their valuables. Unfortunately, we do not have smoking room. We humbly believe that branding the hotel as so bad is inappropriate as we have reqular guests that keep coming back as well. At any rate, please accept our sincerest apologies. Thank you.
4/10 – Matig
Colleen
Reisde met familie
25 sep 2023
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We came when most hotels were sold out or out of our price range. This hotel was available. Old. Smelled of mould. Bathroom had shower instructions duct taped to the shower wall.
Pub had karaoke going and it was audible until 1 am. Homeless tents in the neighbouring forest.
Staff were accommodating and friendly. Not wort what we paid. Blanket on bed was really old. And not updated for decades.
Colleen
1 nacht verbleven in september 2023
Reactie van Langley Hwy Hotel op 28 sep 2023
Thanks for your feedback. The shower instruction was posted for the convenient of those who do not know how to make the shower works. Unfortunately, we have no control with the outside noise, however, you have the option to request to be moved to another room further from the pub, have you only let us know your issue. Likewise, we also have no control with the tents outside the property as that area is not ours, and we believe it is owned by the city. Our blankets were newly purchased few weeks ago, however, as we bleach them for sanitation purposes, they dont look as good as new anymore. Have you communicated these issues during your stay, we could have something right away or move you to other room. Please accept our apologies. Thank you.