Hôtel près de Tutu Bay (Saint-Thomas)

« Stayed with friends in a two bedroom suite. Customer service was excellent, very quick and efficient. Bartender was pleasant as well, very beautiful scenery as well. I will definitely stay again. »

« L’hotel est situé en montagne avec une vue superbe sur la ville. Nécessite une voiture ou un taxi pour les déplacement. Le restaurant était fermé en raison d’une tempête tropical le mois dernier mais le resto Sib’s pas très loin était parfait et peu dispendieux et prisé des locaux. Belle piscine ensoleillée. »

« Everything was accommodating and the location was perfect »

« Very nice staff and overall great place to stay while on St Thomas. »

« Clean , safe, nice pool, »

« Breakfast was always fresh during my stay, and the staff was helpful and friendly. However, one thing left me disappointed. I had booked this trip for my honeymoon, but on the day I was supposed to fly out, the airline canceled all flights to St. Thomas. I called the hotel and spoke with someone at the front desk, who transferred me to the manager. I hoped they could offer some kind of accommodation or flexibility given the situation, but they didn’t. They said that because the room was held for...

« Très bel endroit, propre! La propriétaire était sympathique. Malheureusement le restaurant n'était pas ouvert pour le souper, mais le petit déjeuner était très bon et bien exécuter. Nous avons adorer notre court séjour! »

« Host’s attentiveness and responsiveness helped make our stay at Aqua awesome. This is a super urban apartment with great city views. »

« Situé dans endroit jugé peut sécuritaire »

« Yes, A/C worked well! »

« It rained the day we arrived and when we got there, the whole kitchen and living room were flooded and the rug was soaked for the whole 7 day trip so the whole house stunk of mildew the entire trip. We woke up sick every morning from breathing in the nasty air all night. I dont know if someone left the front door open allowing the rain water to come in during the storm but we would’ve enjoyed our trip better if we didn’t get sick every time we were in the house. There is also no laundry soap or...

« Yes it was very clean and staff was very helpful »

« Endroit magnifique! Hébergement spacieux beau cachet! »

« We were without power (at least 3-5 hrs on 3 days and one day was 18hrs) 4 out of 6 days. One small flashlight, NO generator. Very inconvenient when you can’t make meals (which is why I rented a place with a full kitchen) or do laundry. All I got from management was I’m sorry. The check in process was very odd. Random text messages for 2 different people (not explaining who they were until I asked) asking about our flight info. Jill met us at the property once we arrived and she was AWESOME!! »

« We really wanted to love everything about this place, but the service is the worst that I have ever experienced at any hotel! They did a great job with the branding and marketing but unfortunately the experience does not live up to the expectation. The staff seemed like they really didn’t want to be there and the food was terrible at all of the restaurants. The staff in the pool area was especially miserable and not what you would expect when spending $1200 a night to stay. They were...

« Très propre, très belle plage et excellente vue sur l’océan »

« Everything was great. Check in area was a bit clunky with traffic and parking, but it was a weekend and lots of people. »

« The space itself is beautiful and the view is amazing however- thereis a washer and dryer on the photos but no washer and dryer in the actual room or on the property, there is a television in the room however upon my children turning it on, it was completely broken-displaying a white screen with a huge black splotch and lines and there were stains on our bedsheets, in both bedrooms and on a pillowcase. Communication with the property owners was fast and reliable. We notified them of the stains...

« We paid for a king but when we went into our room it was a double. I went to the desk to say we were given the wrong size room and was told they did not have anymore king size rooms on that floor. I complained and then was told I could move to an outside room with a king sized bed. The lady at the desk was not very helpful or accommodating and I did not feel I was wrong about complaining about not having the room I booked and paid for. Very outdated but it was convenient to be so close to...