Location gîtes et cottages à Tondano

« La literie est correcte. Très bon petit déjeuner Je reproche l’attitude du personnel très peu disponible et très froid. Il ne vous aide pas que ce soit à la réception à la piscine (pour déplacer un fauteuil) à l’entrée Très peu d’aide de leur part. Je suis déçue vraiment du personnel. J’ai pourtant l’habitude des Sheraton. »

« First: Extra friendly and helpful staff! Good location near seaside restaurants and shopping malls. Good breakfast. But 1. Safety box didn't work before and after repairing 2. You had to tell reseption if you wanted to go to swimming pool, because it was locked. Waiting every day somebody to come and open the door. 3. We got somebody elses laundry and some of ours were missing. Found later. 4. The elevator didn't work properly. It left us too high and we had to jump out. Out of order in last...

« Just a quick one night stay before flying home. The stay was very accommodating with an early dinner order as we had an early morning flight. They also provided us with a breakfast to go and transport to Manado airport. The room was clean and the bed very comfortable. Thank you for a lovely one night stay. »

« The staff at Best Western The Lagoon Manado were excellent. Sonya / David and their team made sure to give us the utmost attention and care beyond our expectations. They truely deserve a commendation. However, the hotel pool bar currently isn't operational (it would be nice if it was). Also, some of the windows on our room were not sound-proofed properly and as a result we were often awoken in the middle of the night by loud noises from the outside. Perhaps the windows could do a revamp. »

« The breakfast was just okay, not much variety, and only one protein choice, usually fried. The customer service wasn't great either, and I didn't feel like I got my money's worth. On my last day, they suddenly gave me a menu and said I could pick something if I didn't like what was available. I was there for four days and never got that option before. I guess it was their last attempt to fix things, but it was too little, too late. »

« What a grand lobby, in its day this must have been magnificent. Rooms are tired, staff were very helpful. »

« Rapport qualité prix très raisonnable. Chambre très petite (presque au standard japonais) mais confortable. Bonne literie. Propre. A mi chemin entre le centre ville, le port, les centres commerciaux. Petit déjeuner bof... Service souriant et aimable. »