2-14-24 Higashi-Shimbashi, Minato-ku, Tokyo, Tokyo-to
Avis
8,8
Excellent
Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 538 avis sur 1005." "
10 – Excellent
538
Note des voyageurs de 8 (Bien), d’après 354 avis sur 1005." "
8 – Bien
354
Note des voyageurs de 6 (Satisfaisant), d’après 79 avis sur 1005." "
6 – Satisfaisant
79
Note des voyageurs de 4 (Médiocre), d’après 28 avis sur 1005." "
4 – Médiocre
28
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 1005." "
2 – Horrible
6
9,0/10
Propreté
9,0/10
Personnel et service
8,8/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
8/10 Bien
Gilbert, Hudson
Voyage en couple
1 avr. 2024
L’air climatisé ne fonctionnait pas du tout. L’air n’était pas froid.
Gilbert
Séjour de 2 nuits en mars 2024
Réponse de 三井ガーデンホテル汐留イタリア街 宿泊支配人 le 11 avr. 2024
Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.We are very disappointed to know that the temperature of a room make you feel uncomfortable. Kindly be advised that our air conditioning system is controlled by a central system, and each room cannot be switched from heating and cooling. However, please rest assured that we are able to adjust the temperature of air-conditioner in rooms for our guests to stay comfortably. Kindly feel free to let our staff know if you require our assistance anytime.Let me stress once again, your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Shiodome Italia-gai once again for us to be able to restore your confidence in our faithful hospitality.Front Office Manager
10/10 Excellent
Carole
Voyage en famille
30 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bel hotel bien situé dans un quartier résidentiel
Carole
Séjour de 4 nuits en avril 2023
Réponse de Front Office Manager le 5 mai 2023
Thank you for having stayed at Mitsui Garden Hotel Shiodome Italia-gai and for taking the time to provide us your valuable feedback of your previous stay. We are very glad to see your good review about your recent stay. We try our best to fullfill the satisfaction of our guests and to make their stay comfortable. Again, Thank you very much for your feedback and we look forward to see you again in the future.
10/10 Excellent
Boruta
Voyage d’affaires
23 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dans l'ensemble , bon hotel. Seul Problème, impossible de régler la température de la chambre, car c'est l'hotel qui s'en occupe. Et quand il fait très chaud, c'est assez dérangeant.
Voyageur vérifié
Séjour de 1 nuit en novembre 2019
Réponse de Front Office Manager le 17 nov. 2019
Thank you for choosing Mitsui Garden Hotel Shiodome Italia-gai from among a number of hotels and taking the time to review our hotel.
We hope you do not mind writing back in English.
We are very disappointed to learn that the temperature of a room led you to feel uncomfortable. Our hotel offer control air-conditioning system. Therefore, it is only heating abailable in this season. Kindly feel free to let our staff know if you require our assistance anytime.
Furthermore, if you need fan cooler, we have some stocks for borrow.
Please feel free to ask us when you deserve.
We are going to try all our best for all customers to provide best service every day.
We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
Front Office Manager
10/10 Excellent
Jacqueline
Voyage en famille
13 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent séjour
Personnel très aimable et dîner assuré malgré le typhon. Le bain Japonais est super!
Jacqueline
Séjour de 1 nuit en octobre 2019
Réponse de Front Office Manager le 17 oct. 2019
Thank you for choosing Mitsui Garden Hotel Shiodome Italia-gai from among a number of hotels and taking the time to review our hotel in spite of typhoon.
We are very delighted to learn that you were satisfied with your stay. Especially thank you for your lovely comments about staff, restaurant and public bath.
We share your comments among all staff.
Especially, we are delighted to learn that you are satisfied with our public bath on the 13F.
Our hotel offers very unique service for our guests to enjoy the public bath free of charge during their stay.
You can enjoy your bath time with pleasure of a large bath and release your tiredness after business or sightseeing.
Again, thank you for your honest feedback and we truly hope to have another opportunity of welcoming you, when your travels bring you to Tokyo in future.
10/10 Excellent
Voyageur vérifié
Voyage en couple
31 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lit grand est confortable, personnels super, quartier très calme et gares et stations de métros disponibles à 9 minutes de marche.
Voyageur vérifié
Séjour de 7 nuits en mai 2019
Réponse de Front office manager le 26 juin 2019
Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Shiodome Italia-gai.
We are very delighted to learn that you were satisfied with your stay. Especially thank you for your lovely comments about the big bed and our location. We share your comments among all staff. Our hotel group offers comfortable bed from 'Serta' which has the largest share among hotels in the United States. We all hope you could relief your tiredness regarding your stay. As you know, we have good access to the public transportations such as JR, Metro and Tokyo Monorail within 7-10minutes by walk. Any guests who visit our hotel either on sightseeing or on business, get an easy access to most of the places.
Again, thank you so much for having your time to offering valuable opinion and high score for our services. We look forward to welcoming you back to Mitsui Garden Hotel Shiodome Italia-gai.
10/10 Excellent
Voyageur vérifié
27 mars 2019
Voyageur vérifié
Séjour de 3 nuits en mars 2019
Réponse de Front Office Manager le 24 avr. 2019
Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai.
We are glad to hear that you have satisfied with your stay.
We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
Front Office Manager
8/10 Bien
Agnès
13 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel bien situé et facile d'accès avec les transports. Le bain public est un plus après une journée de visite
Agnès
Séjour de 3 nuits en décembre 2018
4/10 Médiocre
Eric, Quebec
Voyage d’affaires
26 nov. 2018
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
You can’t control the room temperature and it’s too hot. No matter what you temperature you set it stays at 24.5 C which is way too warm for this little room
Eric
Séjour de 1 nuit en novembre 2018
Réponse de Front Office Manager le 27 nov. 2018
Thank you for choosing at Mitsui Garden Hotel Shiodome Italia-gai and for sharing your feedback on Expedia.
We, however, are very disappointed to learn that the temperature of room led your stay uncomfortable. Please rest assured that we are able to adjust the temperature of air-conditioner in rooms for our guests to stay comfortably. Kindly feel free to let our staff know if you require our assistance anytime. We have raised and shared your feedback for temperature of air-conditioner in the room to relevant departments for taking the immediate action for further improvement in order to offer comfortable stay to our guests.
Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back should you consider a future visit.
Front Office Manager
10/10 Excellent
Gerarda, Loftus ,Sydney.
27 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Really enjoyed our stay .
Very welcoming & helpful staff on hand at all times
Gerarda
Séjour de 6 nuits en mai 2024
10/10 Excellent
Gerarda, Loftus ,Sydney.
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We very much enjoyed our stay .
Very central location to discover Tokyo .
Thank you .
Gerarda
Séjour de 3 nuits en mai 2024
Réponse de 三井ガーデンホテル汐留イタリア街 宿泊支配人 le 25 mai 2024
Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.As you know, we have good access to the public transportations such as JR, Metro and Tokyo Monorail within 7-10minutes by walk. Any guests who visit our hotel either on sightseeing or on business, get an easy access to most of the places.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Shiodome Italia-gai again soon.Front office manager
10/10 Excellent
Sergii
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had an excellent stay at this Mitsui location. Amazing location, quiet and safe neighborhood but easily walkable distance to Ginza, and many other popular areas of Tokyo are within 15 min metro ride. The staff are very friendly and helpful.
I also enjoyed the breakfast buffet - good mix of Japanese and Western food.
Sergii
Séjour de 4 nuits en mai 2024
Réponse de 三井ガーデンホテル汐留イタリア街 宿泊支配人 le 23 mai 2024
Thank you for staying at Mitsui Garden Hotel Shiodome Italia-gai.We are glad to hear that you were satisfied with our breakfast.The hotel is located within walking distance of Tokyo Tower and Hamarikyu Gardens, so you can enjoy sightseeing in the surrounding area.Thank you for your feedback.We are looking forward to see you again.Front Office Manager
8/10 Bien
tomohiko
6 mai 2024
tomohiko
Séjour de 1 nuit en avril 2024
10/10 Excellent
Maria Cecilia
1 mai 2024
Maria Cecilia
Séjour de 2 nuits en avril 2024
6/10 Satisfaisant
William
1 mai 2024
William
Séjour de 6 nuits en avril 2024
Réponse de Front Office Manager le 27 mai 2024
Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai. We would also like to thank you again for the feedback you gave us after your stay.The entire hotel will make every effort to provide you with the hospitality you have come to expect from us.We will continue to strive for further improvement of our services and look forward to welcoming you back to our hotel on another occasion.Sincerely yours,
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved staying here, it was so great for the cost! We had a fairly large room for Japanese standards and it was super conveniently located nearby major subway lines. Tsukiji outer market was walkable in the morning and the buffet food at the hotel was great as well. Ginza shopping distract and many food options all super walkable. Staff were friendly too and ensured we were comfortable in our stay. 10/10!
Liza-Anastasia
Séjour de 3 nuits en avril 2024
Réponse de Front Office Manager le 1 mai 2024
Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.The location of our hotel is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airport so that its location is convenient for not only business but also sightseeing. The location is very close to Ginza where many restaurants, shops, department stores are there so that you can enjoy shopping, eating and entertainment.Our buffet style breakfast is very popular among our guests, and we offer approximately 40 healthy Japanese cuisine and colorful Italian cuisine to start lovely day.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Shiodome Italia-gai again soon.Front Office Manager
10/10 Excellent
Sabrina
9 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very nice location and was clean.
Sabrina
Séjour de 1 nuit en mars 2024
Réponse de 三井ガーデンホテル汐留イタリア街 宿泊支配人 le 11 avr. 2024
Thank you for your stay at Mitsui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future. Front Office Manager
10/10 Excellent
LeRoy
Voyage en famille
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
perfect location in Tokyo
LeRoy
Séjour de 1 nuit en avril 2024
Réponse de 三井ガーデンホテル汐留イタリア街 宿泊支配人 le 11 avr. 2024
Thank you for your stay at Mitsui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future. Front Office Manager
10/10 Excellent
Ann-Marie
2 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The area is beautiful with some cosy restaurants and coffee shops nearby. Station very close by, easy to get to Haneda Airport, most tourist areas from here.
Ann-Marie
Séjour de 2 nuits en mars 2024
Réponse de 三井ガーデンホテル汐留イタリア街 宿泊支配人 le 11 avr. 2024
Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.The location of our hotel is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airport so that its location is convenient for not only business but also sightseeing. The location is very close to Ginza where many restaurants, shops, department stores are there so that you can enjoy shopping, eating and entertainment.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Shiodome Italia-gai again soon.Front Office Manager
8/10 Bien
HIBIKI
24 mars 2024
HIBIKI
Séjour de 1 nuit en mars 2024
Réponse de Front Office Manager le 1 mai 2024
Thank you for having stayed at Mitsui Garden Hotel Shiodome Italia-gai and taking the time to provide us valuable feedback for your previous stay.We are disappointed to hear that we could not live up to the Mitsui Garden Hotel brand standard you were expecting in a number of areas. We are running the hotel business with the high standard of service to have overseas customers stay comfortably, and also most happily welcome customers from all over the world. However, we will share your comments among all staff and work hard to train our teams to ensure they offer the highest levels of service. Also, if you have any concerns and questions, please feel free to contact our hotel directly.Once again, thank you for your feedback and we certainly hope to have the opportunity to welcome you back in future.Front Office Manager
10/10 Excellent
Kaoru
23 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kaoru
Séjour de 2 nuits en mars 2024
Réponse de Front Office Manager le 10 avr. 2024
Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.Front Office Manager
8/10 Bien
Nakai
Voyage d’affaires
9 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Not good enough in air ventilation, too warm at room
Tsz Fan Rondy
Séjour de 6 nuits en février 2024
Réponse de Front Office Manager le 26 févr. 2024
Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai. We would also like to thank you for taking the time to provide us with your valuable feedback after your stay.We are sorry to inform you that the air conditioning system in our hotel is centrally controlled and the room was heated at the time of your stay. During seasonal changes, the system is switched on and off depending on the weather and temperature, but we apologize for any inconvenience caused. We apologize for any inconvenience caused. We apologize that we were unable to inform you of this when you inquired.Again, we are very sorry that we could not provide you with a satisfactory stay. We take your comments very seriously and will make every effort to improve our operations in the future. Thank you very much for your valuable feedback.
6/10 Satisfaisant
SHINYA
21 févr. 2024
SHINYA
Séjour de 1 nuit en février 2024
Réponse de Front Office Manager le 26 févr. 2024
Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We hope that you had a pleasant stay with us.We certainly hope we will be able to welcome you back to Mitsui Garden Hotel Shiodome Italia-gai in the near future.
10/10 Excellent
PEI TING
14 févr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
PEI TING
Séjour de 5 nuits en février 2024
Réponse de Front Desk Manager le 17 févr. 2024
Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai.We are glad to hear that your stay was more satisfactory than your evaluation.We hope you will stay with us again when you visit Tokyo!We will make every effort to make you happy again when you come back. We look forward to welcoming you again.
10/10 Excellent
Kyohei
9 févr. 2024
Kyohei
Séjour de 1 nuit en janvier 2024
Réponse de Front Office Manager le 17 févr. 2024
Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We are delighted to know that you enjoyed your stay at our hotel, and your compliments make us extremely happy.We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
8/10 Bien
Bernhard
9 févr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Bernhard
Séjour de 5 nuits en février 2024
Réponse de Front Office Manager le 17 févr. 2024
Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
8/10 Bien
Shirish
3 févr. 2024
Shirish
Séjour de 2 nuits en janvier 2024
Réponse de Front Office Manager le 17 févr. 2024
Thank you for choosing Mitsui Garden Hotel Shiodome Italia-gai from among a number of hotels and taking time to review our property. We are glad hear that your stay in general was satisfactory.Guests of all ages can stretch out and let the tiredness of the day melt away in a moment. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back should you consider a future visit.
8/10 Bien
yui
Voyage d’affaires
30 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bra hotell
Fint hotell med bra plassering. Pluss for bad
Stein Andre
Séjour de 6 nuits en janvier 2024
Réponse de Front Office manager le 14 févr. 2024
Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.We are pleased to hear you enjoyed the convenience of our location. We are located in very central area which is convenient for not only business but also sightseeing.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Shiodome Italia-gai again soon.
6/10 Satisfaisant
Chung Yu
Voyage d’affaires
22 janv. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
The lobby staff were eager to provide services but without any finesse and felt like just doing rather than wanting to do. They also refused to store luggage over the weekend for us, which is understandable but wound have been nice while we visit Mount Fuji for the weekend.
Chung Yu
Séjour de 1 nuit en janvier 2024
Réponse de Front Office manager le 17 févr. 2024
Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.We are disappointed to read about the issues you experienced with our hospitality. We take seriously responsible to improve what we have provided to you and train how to solve these issues as front desk staff service.Let me stress once again, your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Shiodome Italia-gai once again for us to be able to restore your confidence in our faithful hospitality.
10/10 Excellent
Leah
Voyage en famille
19 janv. 2024
Les points forts : Propreté et personnel et service
Leah
Séjour de 5 nuits en janvier 2024
Réponse de Front Office Manager le 17 févr. 2024
Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We are pleased to know that you appreciate your room and our hotel facilities.We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
8/10 Bien
Yukiko
16 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
TOSHIHARU
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk Manager le 17 févr. 2024
Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai.We are glad to hear that your stay was more satisfactory than your evaluation.We hope you will stay with us again when you visit Tokyo!We will make every effort to make you happy again when you come back. We look forward to welcoming you again.
10/10 Excellent
Asfen
Voyage en famille
10 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A really nice Hotel
It was a good stay. Check ins and check outs were really simple. We stayed at your hotel twice in this trip :)
We also stayed at Mitsui Garden Hotel in Okayama. : )
Asfen
Séjour de 2 nuits en janvier 2024
Réponse de Front Office Manager le 14 févr. 2024
Thank you for your stay at Mitsui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
10/10 Excellent
Matthew
Voyage en famille avec de jeunes enfants, Voyage en famille
9 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very comfortable place to stay, close to transport options and centrally located.
Matthew
Séjour de 7 nuits en décembre 2023
Réponse de Front Office Manager le 14 févr. 2024
Thank you for your stay at Mitsui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
10/10 Excellent
Voyageur vérifié
Voyage en famille
9 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en janvier 2024
Réponse de Front Office Manager le 17 févr. 2024
Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
10/10 Excellent
taehyeong
Voyage en famille
7 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
taehyeong
Séjour de 3 nuits en janvier 2024
Réponse de Front Desk Manager le 17 févr. 2024
Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai.We are very pleased to receive your high evaluation.We would be happy to hear more about your impressions of the hotel.We will make every effort to make you happy again when you come back. We look forward to welcoming you again.
10/10 Excellent
Mineko, San Jose
Voyage en famille
5 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mineko
Séjour de 2 nuits en janvier 2024
Réponse de Front Office Manager le 17 févr. 2024
Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We are pleased to know that you appreciate your room and our hotel facilities.We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
8/10 Bien
Cecily
5 janv. 2024
Cecily
Séjour de 4 nuits en janvier 2024
Réponse de Front Office Manager le 17 févr. 2024
Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
6/10 Satisfaisant
Yoneo
27 déc. 2023
Les points forts : Propreté
Yoneo
Réponse de Front Office Manager le 17 févr. 2024
Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We hope that you had a pleasant stay with us.We certainly hope we will be able to welcome you back to Mitsui Garden Hotel Shiodome Italia-gai in the near future.
8/10 Bien
CHANG SOO
25 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good!
CHANG SOO
Séjour de 7 nuits en décembre 2023
Réponse de Front Office Manager le 30 déc. 2023
Thank you for choosing Mitsui Garden Hotel Shiodome Italia-gai from among a number of hotels and taking time to review our property. We are glad hear that your stay in general was satisfactory.We hope that you could enjoy our public large bath, located on the 13th floor. Guests can stretch out and let the tiredness of the day melt away in a moment. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back should you consider a future visit.
10/10 Excellent
Clive
25 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable stay
Great stay. Good sized room in excellent condition with comfortable bed. Room properly serviced. Sensible options for cleaning. Staff happy to store baggage during side trips and even put our suitcases in the room for our return. A big plus is opening windows for ventilation. Impossible at many Tokyo hotels. Already made reservation for our next trip
Clive
Séjour de 5 nuits en décembre 2023
Réponse de Front Office Manager le 30 déc. 2023
Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.We are very delighted to learn that you were satisfied with your stay. Especially thank you for your lovely comments about rooms and staff. Your compliment encourages our high motivation to seeking best services. We share your comments among all staff.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Shiodome Italia-gai again soon.
10/10 Excellent
Ting-Hua
25 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ting-Hua
Séjour de 2 nuits en décembre 2023
Réponse de Front Office Manager le 25 déc. 2023
Thank you for having stayed at Mitsui Garden Hotel Shiodome Italia-gai and for taking the time to provide us your valuable feedback of your previous stay. We are very glad to see your good review about your recent stay. We try our best to fullfill the satisfaction of our guests and to make their stay comfortable. Again, Thank you very much for your feedback and we look forward to see you again in the future.
10/10 Excellent
Clive
21 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clive
Séjour de 7 nuits en décembre 2023
Réponse de Front Office Manager le 25 déc. 2023
Thank you for having stayed at Mitsui Garden Hotel Shiodome Italia-gai and for taking the time to provide us your valuable feedback of your previous stay. We are very glad to see your good review about your recent stay. We try our best to fullfill the satisfaction of our guests and to make their stay comfortable. Again, Thank you very much for your feedback and we look forward to see you again in the future.
10/10 Excellent
Voyageur vérifié
Voyage en famille
19 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en décembre 2023
Réponse de Front Office Manager le 25 déc. 2023
Thank you for having stayed at Mitsui Garden Hotel Shiodome Italia-gai and for taking the time to provide us your valuable feedback of your previous stay. We are very glad to see your good review about your recent stay. We try our best to fullfill the satisfaction of our guests and to make their stay comfortable. Again, Thank you very much for your feedback and we look forward to see you again in the future.
8/10 Bien
SUNKYONG
11 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
만족합니다
야마노테센, 지하철 위치 좋음
드럭스토어가 반경 1km내에 2개나 있어서 편함
근처네 편의점 다 있고 마트도 있음
빵집도 있음
기본은 하는 호텔임
SUNKYONG
Séjour de 5 nuits en décembre 2023
Réponse de Front Office Manager le 30 déc. 2023
Thank you for your stay at Mitsui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
10/10 Excellent
Hiromi
Voyage d’affaires
10 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre