Hôtel près de The Reach (Abbotsford)

« Nice place to stay and big room »

« Propreté , accueil et chambre étaient très bien. Les tourbillons du spa ne fonctionnaient pas mais les installations sont très bien »

« Accueil peu chalheureux, pas de sourire, a peine bonjour, difficulté a trouver ma reservation via expedia. Animaux accepté mais 40$ supplementaires ce qui est beaucoup beaucoup trop cher pour un hotel de ce standing sans que vous ayez le moindre service lié aux chiens. Interruption du sommeil car bruyant a l'extérieur a 4:40 am pendant au moins une heure. Aucune finition dans la chambre, impression d’etre au milieu dune salle de bain avec travaux inachevés, baignoire qui s’evacue tres...

« Far from what I expected: - cleaning: found a socket in the room from the previous customer and a bottle with liquid i side in the balcony. - service: for a room of 4 people, i would expect 4 towels, not 2. I also asked for housekeeping 1 day and they didn’t do it. They only clean the room upon request: what’s the point of going into a hotel if room is not cleaned daily? - location: convenient with a shopping centre close to the hotel. However, it is noisy as it’s really close to the highway. -...

« Suite was adequately clean and tidy but the yard was overgrown weeds and grass, stuff lying around. Expedia ad is not clear that the price listed was for 4 people in the 6 person suite. We were charged extra for 6 people in a 6 person suite. Fair charge but not clear in the ad. The fold out couch bed was broken so did not fold out, one person had to sleep on the couch. Sheets and pillowcases for the couches were not in the suite we had to ask for them. Ad says kitchen which was well supplied...

« Just ok. »

« The area around the hotel and front of the building looks rough, but to my surprise the room was renovated not too long ago and was very nice and clean. Staff was very polite. Would come back! »

« All you need is here. Clean comfortable and friendly. »

« All staff members were truly great! Things were okay in general except that when I spend $185/night I expect to at least have decent pillows! All 4 on each bed were terrible and somewhat clumpy. Also not technically the hotel’s fault but way too many smokers to my liking so walking in or out of the hotel or in the elevators we had to hold our breath. »

« Support dans le bain pour se tenir »