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Avis sur DoubleTree by Hilton Oxford Belfry

4 out of 5
DoubleTree by Hilton Oxford Belfry
Milton Common, Nr, Thame, England

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 425 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 366 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 109 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 54 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 48 avis sur 1002." "

8,8/10

Propreté

8,6/10

Personnel et service

7,8/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

8/10 Bien

Brigitte

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Bien
Accueil sympathique,parking gratuit et pratique (ce qui est rare) .
Séjour de 1 nuit en décembre 2022

10/10 Excellent

jean-noel

Séjour de 1 nuit en août 2022

4/10 Médiocre

nicolas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2019
Réponse de RFord le 20 août 2019
Thank you, nicolas.

10/10 Excellent

Xavier

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2019
Réponse de RFord le 25 juil. 2019
Thank you, Xavier!

10/10 Excellent

catherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rien à redire: tout était parfait : chambre, petit-déjeuner, espace aquatique...
Séjour de 1 nuit en mai 2018
Réponse de JWhite le 24 juin 2018
Merci pour vos commentaires

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel très bien situé, accès facile par autoroute.
Réponse de JWhite le 16 mai 2018
Thank you for your 4 star review.

8/10 Bien

mika, toulouse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hôtel avec de jolies espaces de vie
Hôtel bien équipé Piscine Hallam sauna et salle de musculation à disposition gratuitement Bon petit déjeuner buffet Chambre simple mais fonctionnel Tre bien
Séjour de 1 nuit en avril 2018
Réponse de JWhite le 28 avr. 2018
Merci pour votre avis. Nous sommes ravis que vous ayez apprécié votre séjour au Oxford Belfry.

10/10 Excellent

SERGE PIERROT, ROSNY SOUS BOIS (FRANCE)

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
UN SERVICE PARFAIT
Hôtel de grande classe, excellent confort et accès facile (grand parking dans l'hôtel). A recommander si vous passez par OXFORD.

8/10 Bien

Voyageuse, Ain, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent rapport qualité prix
chambre spacieuse, très propre et bien équipée(plateau bouilloire, tout pour repasser), un buffet petit déjeuner varié...très bon rapport qualité prix (nous avons bénéficié d'une seasonal offer)

10/10 Excellent

Famille DEGAND, Bruxelles (Belgique)

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel très confortable - bon rapport qualité-prix - un seul regret : l'hôtel est un peu loin de la ville d'Oxford (environ 15 Km) par contre, l'environnement est très calme.

10/10 Excellent

Tim

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Better signage would be good - was walking for ages to find room and met other confused guests on the way! Would stay here again - good atmosphere.
Séjour de 1 nuit en mai 2024

10/10 Excellent

John, Loretto

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Excellent
Séjour de 1 nuit en mai 2024
Réponse de Nicola le 10 mai 2024
Dear John, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

8/10 Bien

Victoria

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The hotel itself was nice, staff are really helpful however we were disappointed that there was no in-room dining despite the website advertising this as well as the information channel on the TV in our room. There are no shops or restaurants within walking distance so if you don’t have a car you will have to eat at the hotel restaurant. That said we found a lovely farm shop which opens on a Saturday which was a 15 min walk.
Séjour de 1 nuit en mai 2024
Réponse de Nicola le 10 mai 2024
Dear Victoria, I'm sorry to hear that you were disappointed by the lack of in room dining during your stay with us. Your comments will be shared with the team and I appriciate you bringing your feedback to my attention. Thank you for taking the time to review our hotel and I do hope your will consider staying with us again in the future. Kind regards,Nicola and the Team.

8/10 Bien

Jim

Séjour de 1 nuit en avril 2024

8/10 Bien

Tracey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Nicola le 26 avr. 2024
Dear Tracey, Thanks for taking the time to share your review, I am delighted to see that you enjoyed your stay. Please be assured that your scores are shared with the team. We hope you will come back and visit us again.Kind regards,Nicola and the Team.

10/10 Excellent

Holly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and well kept hotel. Beds very comfortable. Lovely walk in shower in bathroom. Very convenient for Le Manoir Aux Quat’Saisons, which is only a 5 minute drive away.
Séjour de 1 nuit en avril 2024
Réponse de Nicola le 22 avr. 2024
Dear Holly, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. I am delighted to read that you found your room comfortable and our location convenient for your travel plans. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 Excellent

john

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
professional and friendly staff and great food
Séjour de 2 nuits en avril 2024
Réponse de Nicola le 17 avr. 2024
Dear John, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. It is lovely to read that you found the staff so attentive and the food to your liking. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient to Heathrow after visiting the southwest.
Séjour de 1 nuit en mars 2024
Réponse de Nicola le 3 avr. 2024
Dear James, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. I am delighted to read you found our location connivant for your travel plans. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

2/10 Horrible

Jinbong

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
It was inconvenient that hotel check-in was at 4pm, and we were shocked that our hotel room wasn't ready when we arrived at 4:30pm. I was asked to wait 5-10 minutes, but after waiting for over 20 minutes, I left my baggage behind as I had a busy meeting outside.I stayed at several hotels in various cities in Southeast Asia last month, but this was my first time experiencing such an extremely uncomfortable hotel. The employees weren't very sorry and were unfriendly. The hotel cost was not cheap at all. I also asked the reception to make the bed in our room, but I was really annoyed and angry when I saw that they didn't do it when we returned to the room. I was so tired that I just asked for a change of towels. Lastly, finding a hotel room is as inconvenient for travelers like us who came from the US with large and heavy luggage.
Séjour de 2 nuits en mars 2024
Réponse de Nicola le 25 mars 2024
Dear Jlnbong, I'm sorry to hear that you were disappointed by your stay with us and please be reassured we take your feedback incredibly seriously. I would like to personally thank you for your patience with your delay in checking in to your room and I am genuinely sorry your stay was impacted by this. Thank you for taking the time to review our hotel and please also be assured that your comments have been shared with the housekeeping team.I do hope you will consider staying with us again in the future and allowing us the opportunity to restore your faith in our hotel.Kind regards,Nicola and the Team.

8/10 Bien

Catherine

Séjour de 2 nuits en février 2024
Réponse de Nicola le 15 mars 2024
Dear Catherine, Thanks for taking the time to share your review. Please be assured that your scores are shared with the team. We hope you will come back and visit us again.Kind regards,Nicola and the Team.

6/10 Satisfaisant

Claire

Séjour de 2 nuits en février 2024
Réponse de Nicola le 23 févr. 2024
Dear Claire, Thanks for taking the time to share your review. Please be assured that your scores are shared with the team as we continually work to improve our overall guest experiance. We hope you will come back and visit us again.Kind regards,Nicola and the Team.

10/10 Excellent

Sue

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely place as a base for going into Oxford and Bicester Village.
Séjour de 2 nuits en février 2024
Réponse de Nicola le 23 févr. 2024
Dear Sue, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. I am happy to read you found our location convenient for your travel plans. The team are always on hand to assist guests with what our surrounding attractions to visit. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team,

6/10 Satisfaisant

Richard

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Nicola le 23 févr. 2024
Dear Richard, Thanks for taking the time to share your review. Please be assured that your scores are shared with the team. We hope you will come back and visit us again.Kind regards,Nicola and the Team.

10/10 Excellent

Pat

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly and welcoming
Great location for different areas. Hotel was friendly and welcoming. Swimming pool was good. Although at this time of year the seating outside looked good but not for February. Restaurant offered a wide range of food. Buffet breakfast was well stocked up.
Séjour de 1 nuit en février 2024
Réponse de Nicola le 23 févr. 2024
Dear Pat, It is great to hear that you enjoyed your stay at The Oxford Belfry. I am delighted to read you found the facilities to your liking and received a positive dining experiance with us. Thank you for taking the time to review our hotel; we hope you will come back and enjoy sitting in the courtyards with us soon!.Kind regards,Nicola and the Team.

10/10 Excellent

Jai

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Nicola le 14 févr. 2024
Dear Jai, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 Excellent

Cheryl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Nicola le 14 févr. 2024
Dear Cheryl, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel. We are looking forward to welcoming you back to visit us again soon!.Kind regards,Nicola and the Team.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel for a countryside escape
Booked as a late birthday trip for my boyfriend and it was well worth it! Warm cookies on arrival, free access to the gym, pool, sauna and steam room. The grounds were also lovely. Only downsides were the radiator not working in our room (the staff did offer to move us, but we were exhaused so opted not to) and only the bins being emptied when the staff came to clean
Séjour de 2 nuits en février 2024
Réponse de Nicola le 14 févr. 2024
Dear Traveler, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. I am delighted to read you found our grounds to your liking and spent some time relaxing in the facilities. Your comments will help us as we continually work to improve and I would like to personally apologize that you experienced issues with the heating during your stay. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

8/10 Bien

Ali

Séjour de 1 nuit en février 2024
Réponse de Nicola le 14 févr. 2024
Dear Ali, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel and we hope you will come back and see us again soon!.Kind regards,Nicola and the Team

8/10 Bien

Edward

Séjour de 1 nuit en février 2024
Réponse de Nicola le 14 févr. 2024
Dear Edward,It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

4/10 Médiocre

Julia

Séjour de 1 nuit en février 2024
Réponse de Nicola le 14 févr. 2024
Dear Julia, I'm sorry to hear that you were disappointed by your stay with us. Thank you for taking the time to review our hotel and please be assured that your scores have been shared with the team.Kind regards,Nicola and the Team.

6/10 Satisfaisant

Douglas

Voyage d’affaires
Les points faibles : Personnel et service
Very Disappointed Stay.
Service regarding the restaurant was very poor, waited best part of an hour for my food, only for it to be served to someone else. Bar staff under pressure due to faulty tills and receipt machines acting up. Received flea bites on my second nights stay so I checked out early.
Séjour de 3 nuits en janvier 2024
Réponse de Nicola le 2 févr. 2024
Dear Douglas,I'm sorry to hear that you were disappointed by your stay with us and please be reassured we take your feedback incredibly seriously. I would like to personally thank you for your patience whilst we navigated through a system error and I am genuinely sorry your stay was impacted by this. Please again be assured we have followed up your allegation of bites following your stay and are satisfied there is no evidence of fleas from our rooms. Thank you for taking the time to review our hotel and I do hope you allow us the opportunity to restore your faith in our hotel in the future. Kind regards,Nicola and the Team.

10/10 Excellent

Julie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved this hotel. Had a few issues on check in but staff were amazing and upgraded us. Highly recommended. Would definitely go again.
Séjour de 2 nuits en janvier 2024
Réponse de Nicola le 2 févr. 2024
Dear Julie, It is great to hear that you enjoyed your stay with us at The Oxford Belfry and I would like to personally thank you for your patience at check in. I am so happy to read the team responded to your feedback during your visit and upgraded your bedroom for you, Thank you for taking the time to review our hotel. We hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 Excellent

Martyn

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brilliant!
Fantastic service, facilities and food! The warm chocolate cookie on arrival was the stuff of dreams after a 2 hour car journey!
Séjour de 1 nuit en janvier 2024
Réponse de Nicola le 2 févr. 2024
Dear Martyn,It is great to hear that you enjoyed your stay with us at The Oxford Belfry. I am delighted to read you found the service attentive and experienced good food at our hotel. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

6/10 Satisfaisant

martine

Séjour de 1 nuit en janvier 2024
Réponse de Nicola le 2 févr. 2024
Dear Martine, Thanks for taking the time to share your review. Please be assured that your scores are shared with the team as we continually work to improve. We hope you will come back and visit us again.Kind regards,Nicola and the Team.

6/10 Satisfaisant

Gareth

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Very dissapointed overall, shower gel empty, spoke to reception late afternoon, not refilled until the next afternoon after again reporting it in the morning. Next day bed was not made found it as we left it, had to ask for towels as only one left for 2 people. Next day bin not emptied and twa cups not cleaned, again not enough towels, had to collect at reception so house keeping was poor. The bar £15 for a double gin??? A bottle is £30, £12 for a large glass of wine and this is with Hilton Honours, really not impressed at all. Breakfast was good and thats the best bit. Overall not impressed at all. Staff were ok but got fed up with apologies, just provide the service Hilton used to be known for
Séjour de 4 nuits en janvier 2024
Réponse de Nicola le 24 janv. 2024
Dear Gareth,I'm sorry to hear that you were disappointed by your stay with us and please be reassured we take your feedback incredibly seriously. Your comments in regard to housekeeping will be shared with the team as we continually work to improve and I would like to personally thank you for bringing your observations to my attention. We have looked into our bar prices and we are commentative for our local area, thank you for taking the time to review our hotel and I do hope you will consider staying with us again in the future. Kind regards,Nicola and the Team.

8/10 Bien

Tsz Yu

Séjour de 2 nuits en janvier 2024
Réponse de Nicola le 24 janv. 2024
Dear Tsz, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 Excellent

Alexandru

Séjour de 1 nuit en janvier 2024
Réponse de Nicola le 17 janv. 2024
Dear Alexandru, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 Excellent

Sonya

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
All round good!
Lovely staff amd greeting, clean hotel and pool, comfortable quiet room
Séjour de 1 nuit en janvier 2024
Réponse de Nicola le 15 janv. 2024
Dear Sonya, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. It is lovely to read that you experienced an attentive check in and spent some time relaxing in the facilities. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

8/10 Bien

Matthew

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Séjour de 1 nuit en janvier 2024
Réponse de Nicola le 15 janv. 2024
Dear Matthew, Thanks for taking the time to share your review. Please be assured that your scores are shared with the team. We hope you will come back and visit us again.Kind regards,Nicola and the Team.

8/10 Bien

Claire

Séjour de 1 nuit en janvier 2024
Réponse de Nicola le 15 janv. 2024
Dear Claire,It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 Excellent

Andrew

Séjour de 1 nuit en décembre 2023
Réponse de Nicola le 15 janv. 2024
Dear Andrew, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 Excellent

stuart

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was newly decorated to a high standard. The bedroom were warm. They did put the heating on unlike other hotels. Lovely pool and breakfast. The only minor thing is the lack of directional signage around the hotel. At various corridor junctions and coming out of the lift there is no / or lack of signage to navigate. But it's no big deal at all.
Séjour de 1 nuit en décembre 2023
Réponse de Nicola le 15 janv. 2024
Dear Stuart, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. I am delighted to read you found your room to your liking and enjoyed some time relaxing in the facilities. Thank you for taking the time to review our hotel and please be reassured your feedback will be shared with the team. We hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 Excellent

Roger

Séjour de 1 nuit en décembre 2023
Réponse de Nicola le 2 févr. 2024
Dear Roger, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel. We hope you will come back and visit us again soon!Kind regards,Nicola and the Team.

10/10 Excellent

Sian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
10/10 would recommend
Lovely food, comfortable bed
Séjour de 3 nuits en décembre 2023
Réponse de Nicola le 15 janv. 2024
Dear Sian, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. I am delighted to read you found the food to your liking and the room comfortable. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

8/10 Bien

Andrea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Nicola le 31 déc. 2023
Dear Andrea, Thanks for taking the time to share your review. Please be assured that your scores are shared with the team as we continually work to improve.We hope you will come back and visit us again.Kind regards,Nicola and the Team.

10/10 Excellent

Craig

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay and service. I’ll certainly go back again.
Séjour de 1 nuit en décembre 2023
Réponse de Nicola le 31 déc. 2023
Dear Craig, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we look forward to welcoming you back again soon!.Kind regards,Nicola and the Team.

2/10 Horrible

Ollie

Séjour de 1 nuit en décembre 2023
Réponse de Nicola le 31 déc. 2023
Dear Ollie, I'm sorry to hear that you were disappointed by your stay with us. Thank you for taking the time to review our hotel and please be assured that your scores have been shared with the team.Kind regards,Nicola and the Team.

4/10 Médiocre

Marcelle

Séjour de 1 nuit en décembre 2023
Réponse de Nicola le 15 janv. 2024
Dear Marcelle, I'm sorry to hear that you were disappointed by your stay with us. Thank you for taking the time to review our hotel and please be assured that your scores have been shared with the team.Kind regards,Nicola and the Team.

6/10 Satisfaisant

nisha

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Housekeeping should dleiver milk snd sugar when reuqested Check in time took over 20 mins Rooms were too far We wheeled our luggage staff shortages
Séjour de 1 nuit en décembre 2023
Réponse de Nicola le 18 déc. 2023
Dear Nisha, I'm sorry to hear that you were disappointed with your room amenities during your stay with us. Please be reassured your comments will be shared with the team and I would like to personally thank you for your patience at check in. Thank you for taking the time to review our hotel and I do hope you will consider staying with us again. Kind regards,Nicola and the Team.

6/10 Satisfaisant

Paul

Séjour de 1 nuit en décembre 2023
Réponse de Nicola le 18 déc. 2023
Dear Paul, Thanks for taking the time to share your review. Your scores are shared with the team as we work to improve and we do hope you will come back and visit us again.Kind regards,Nicola and the Team.