2/10 Horrible
Burkitt J.
3 janv. 2026
Les points faibles : Propreté
My family of five only stays at VRBO rentals on vacation and this is the first time I have left a poor review. Prior to our arrival, I attempted three times to reach the "concierge" service that was listed and not once did they return my calls or emails. The rental bathrooms were not clean and the bathtubs downstairs all had mold on them along with a broken cabinet door in the kitchen that made cooking difficult. On day 2 I attempted to use the washing machine, and it started heavily leaking and the entire carpet downstairs was flooded. When we reached out to the property manager, they told us the washing machine was broke and would not work throughout our week there. The wet carpet smelled awful and kept my family from going from stairs to the bedrooms without shoes, but we were told by Amanda, the property supervisor that it was only "slightly damp" and there was nothing they could do. The thermostats never worked, and the rental had no extra blankets to put on the beds to help my children stay warm. The location of this rental is great for skiing, however there are many other rentals in the same area that I would highly recommend renting instead of this one.
Burkitt J.
Séjour de 5 nuits en décembre 2025