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Avis sur Reef Resort Apartments

Reef Resort Apartments
8 - 12 TERROL CRESCENT, Mona Vale, NSW

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 6 avis sur 16." "
Note des voyageurs de 8 (Bien), d’après 5 avis sur 16." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 16." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 16." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 16." "

7,6/10

Propreté

8,4/10

Personnel et service

6,6/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

Avis

10/10 Excellent

Denita

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2023

8/10 Bien

Nancy

Séjour de 4 nuits en janvier 2020

8/10 Bien

Gary

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Great value for dollar
EXCELLENT value for dollar. VERY complete kitchens. OUTSTANDING location on a beautiful beach with cute coffee shops very close.
Séjour de 3 nuits en novembre 2019
Réponse de Kym - Reef Resort Apartments le 2 déc. 2019
Many thanks for your lovely feedback. We're so pleased you enjoyed your stay with us. Mona Vale is certainly a hidden gem 😉

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille, Voyage en couple
Was quite distressed about the number of cockroaches running around the floor at night time in the kitchen. Double mattress in main bedroom sags in the middle. Ceiling fans would be nice!
Séjour de 4 nuits en novembre 2019
Réponse de Kym - Reef Resort Apartments le 2 déc. 2019
We appreciate your feedback and will endeavour to improve in areas mentioned.

2/10 Horrible

Kristine E

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Where to start. The unit is very old and in need of TLC. The fans were two stand fans which were rusting and the heating two small blow heaters. The kitchen was very sad and old. Some attempt was made to modernise it but was still left wanting. WIFI was only available if one walked to the office. As is was raining and cold I found this very inconvenient. The position and views was the only saving grace.
Séjour de 3 nuits en octobre 2019
Réponse de Kym - Reef Resort Apartments le 27 oct. 2019
Hi Kristine, Sorry to hear you were dissapointed with your stay. The apartments are older style but we endeavour to provide a clean and comfortable stay for our guests. We take on board your feedback and will continue to improve.

10/10 Excellent

Monique

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2019
Réponse de Kym - Reef Resort Apartments le 27 oct. 2019
Many thanks for your 10 out of 10 review. We do our best to ensure our guests enjoy their stay.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 5 nuits en septembre 2019
Réponse de Carl le 23 sept. 2019
Thank you for taking the time to pass on your review from all of the staff here we thank you.

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté et équipements
The location is excellent, and this is its main attraction. Unfortunately the WiFi was almost non-existant, too intermittent and slow to be any use at all. We needed to use phone WiFi hotspot for the entire stay (6 days). Wifi access is important to us and for this reason I would not stay there again. Impossible if you need to do work emails and other vital communications. Also cockroaches. And dusty crockery and cutlery. Had to wash everything. Pre-arranged lower floor accommodation did not eventuate, nor did the help to carry bags three flights of stairs. Boo.
Séjour de 6 nuits en juin 2019
Réponse de Kym - Reef Resort Apartments le 2 déc. 2019
Wi-Fi has now been installed and is accessible in all of our holiday apartments. We apologise that you were inconvenienced without Wi-Fi access during your stay but this has been rectified for future holiday makers.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Great convenient location and lovely people to deal with, hassle free stay.
Séjour de 2 nuits en avril 2019
Réponse de Kym - Reef Resort Apartments le 13 mai 2019
Many thanks for your feedback. We are pleased that you enjoyed your stay with us and you are welcome back anytime :-)

10/10 Excellent

Andrew

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and value for money. A comfortable apartment.
Séjour de 5 nuits en avril 2019
Réponse de Kym - Reef Resort Apartments le 13 mai 2019
Great that you enjoyed your holiday at Reef Resort Apartments. Spread the word!! We'll see you next time :-)

10/10 Excellent

JFrench, Young NSW

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carl organised the accomodation and changing dates/occupants seamlessly. He even had keys and towels arranged for an extremely late check in.
Séjour de 4 nuits en janvier 2019
Réponse de Kym - Reef Resort Apartments le 10 févr. 2019
Many thanks for your feedback. Carl always goes above and beyond to ensure our guests are happy. We hope to see you back again. Happy Golfing :)

4/10 Médiocre

DoreennDave, Bradford west yorkshire

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2018
Réponse de Carl le 28 nov. 2018
Hi Doreen & Dave thank you for your feedback.

8/10 Bien

Jamie

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Great location and views!
We loved the location and had gorgeous views of the ocean from our room! The condo was a bit in disrepair but the beds were comfortable and the staff was really nice. We would stay here again!
Séjour de 4 nuits en octobre 2018
Réponse de Kym - Reef Resort Apartments le 4 nov. 2018
Many thanks for your review, we appreciate your feedback. Mona Vale certainly is a lovely location! You are most welcome back any time. Warm regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very clean and comfortable in a very central location and near the beach.
Séjour de 4 nuits en juillet 2018
Réponse de Kym at Reef Resort Apartments le 10 août 2018
Many thanks for your feedback. We are happy you enjoyed your stay with us and welcome you back anytime.