Réservation d'hôtels à Sugar Grove

« Super, très propre, personnel accueillant. Piscine superbe! Cependant on entend beaucoup les voisins de chambre et un peu l’autoroute. »

« It was ok »

« Bad service, room smelled like cigarette smoke, fire alarm going off throughout the hotel twice early morning. The only good thing was that the shower was hot. »

« Staff was not friendly. Room was clean but in disrepair. We were not told the ice vending on our floor was unavailable-they had the broken ice machine blocked by a dolly with a new one it the box. Our bathroom was stained and looked like they were performing maintenance and our door had a gap so it did not close properly and was a safety hazard. »

« This is a new hotel that is probably trying to reach its sweet spot. It was understaffed (IMHO) and not really fully equipped. They try to tout themselves as "Green" but do not provide containers for recycling cans, glass, paper, etc. Why in the world water glasses are not provided in the rooms I simply could not comprehend. We were told to go downstairs and pick up some paper coffee cups or, if the morning breakfast site was open, we could get plastic. Really? Just how cheap can you be? ...

« Nice place! »

« Très bon hôtel d'étape à un prix très intéressant. Nous y avons séjourné de par sa proximité (5 min de route) avec le chicago outlet situé à Aurora. Bonne literie, propreté, personnel accueillant et wifi stable. Le seul bémol est la qualité du petit déjeuner mais il n'y pas de secret pour un séjour à 4 à 70 €. »

« Our room was extremely clean and was very comfortable! The bed was great and amenities were wonderful! The entire staff at checkin and breakfast were so friendly and helpful! We couldn’t have asked for a better breakfast-probably the best we’ve had in a hotel! It was in a very convenient location too! »

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« The pool was closed, the bar was closed and they advertised a restaurant that was no longer there. »

« J'ai été bien accueillie et on m'a très bien diriger sur mes différentes demandes que se soit sur les restaurants ou âtres endroits. »

« Yes and yes »

« I've been going to this hotel for years, whenever I'm in town. I can definitely tell there has been a change in management. The former manager Brenda ran a tight ship. The hotel was so clean it sparkled, the service was amazing....I mean Brenda hasn't been there in years and not only did she introduce herself to us but i still know her name. This hotel is still good. I will continue to stay there when I'm in town. The rooms are still clean. The pool is broken. One of the elevators is broken....

« Safe hotel and very clean. Nice courtyard to sit outside and relax. Will be staying here again. »

« Nice room, giid bed. The breakfast however was scarse and poor quality. I would not have minded to spend $10 more for a better breakfast and coffee. »

« Pool and hot tub were closed for maintenance which was disappointing. Breakfast was ok , eggs were cold. Beds comfortable. »