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Avis sur The Penn Stroud, Stroudsburg - Poconos, Ascend Hotel Collection

3.5 out of 5

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 643 avis sur 902." "
Note des voyageurs de 8 (Bien), d’après 200 avis sur 902." "
Note des voyageurs de 6 (Satisfaisant), d’après 41 avis sur 902." "
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 902." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 902." "

9,6/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Marco, Sherbrooke

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in rapide et courtois. Chambre propre et grande. bon dejeuner avec options. Hotel situe au centre-ville donc facile de trouver restaurants pret.
Séjour de 1 nuit en mai 2022
Réponse de The Penn Stroud Team le 15 juin 2022
Gracias por tomarse el tiempo para completar nuestra encuesta en línea sobre su reciente estadía en nuestro hotel. Sus comentarios son muy importantes para nosotros y podemos asegurarle que utilizaremos esta información para hacer todo lo posible para crear una experiencia agradable para cada uno de nuestros huéspedes. Esperamos volver a verte pronto!

10/10 Excellent

Noreen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrew and Heaven were great employees at this facility
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Marjorie

Les points forts : Propreté
Les points faibles : Personnel et service
The property is immaculate but service left a lot of room for improvement.
Séjour de 1 nuit en mai 2024

8/10 Bien

Christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de The Penn Stroud Team le 22 mai 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon!Happy Travels,

10/10 Excellent

douglas

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The location was perfect for a variety of food experiences. The Saturday farmers market is a gem. Easy access to the highway to attractions and hiking at the Delaware Water Gap. We went to Dingman falls and a great time. Eat breakfast at the Cure, a 3 minute walk from the hotel.
Séjour de 2 nuits en mai 2024
Réponse de The Penn Stroud Team le 19 mai 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon!Happy Travels,

10/10 Excellent

Jessica

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was awesome, clean and convenient, walk in shower, comfortable beds. would highly recommend.
Séjour de 1 nuit en mai 2024
Réponse de Heaven Guest Services le 12 mai 2024
The Penn Stroud team thanks you for taking the time to fill out our online survey regarding your experience at our hotel. We are very happy that you enjoyed your stay with us. Knowing we have many guests who are satisfied with their stay at The Penn Stroud makes us very happy. We look forward to seeing you again soon.

8/10 Bien

Kathleen, Lewisberry

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff members at the hotel were extremely pleasant and helpful-a major highlight in this age of less than average customer service. The property looked to be newly renovated and was very clean, including rooms and public spaces. The only thing that was a little disappointing was the light breakfast, which was ok, but not great. Overall, an excellent experience and we would stay there again if in the area.
Séjour de 3 nuits en mai 2024
Réponse de Heaven Guest Services le 12 mai 2024
We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Yasmine

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Last minute booking, late night check in. Front desk attendant and manager on duty were very helpful. Quick check in process, room was clean. Bathroom was clean! Excellent black out curtains. Stayed for one night, but would definitely book again in the future.
Séjour de 1 nuit en avril 2024
Réponse de The Penn Stroud Team le 6 mai 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon! Happy Travels,

10/10 Excellent

Evette, New York

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had a wonderful stay this hotel staff was very Pleasant and welcoming. They provided a wonderful breakfast the next day and the location was very close to a lot of stores and very quiet neighborhood. I will recommend this hotel if you were looking for a short.
Séjour de 1 nuit en avril 2024
Réponse de The Penn Stroud Team le 29 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Warren

Nice place, right in the heart of town.
Séjour de 2 nuits en avril 2024
Réponse de The Penn Stroud Team le 29 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Kimberly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
right in down town, could walk to shops, restaurants. it felt very safe
Séjour de 1 nuit en avril 2024
Réponse de The Penn Stroud Team le 29 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Evan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy check in, clean room, excellent location
Séjour de 1 nuit en avril 2024
Réponse de The Penn Stroud Team le 29 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Bien

Andres

Nice
Séjour de 3 nuits en avril 2024
Réponse de The Penn Stroud Team le 28 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Gustavo

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean
Séjour de 1 nuit en avril 2024
Réponse de The Penn Stroud Team le 27 avr. 2024
The Penn Stroud team thanks you for taking the time to fill out our online survey regarding your experience at our hotel. We are very happy that you enjoyed your stay with us. Knowing we have many guests who are satisfied with their stay at The Penn Stroud makes us very happy. We look forward to seeing you again soon

10/10 Excellent

Sruly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de The Penn Stroud Team le 28 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Bien

Yan Hong

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Newly renovated, nicely decorated, comfortable bedding. Friendly front desk
Séjour de 1 nuit en avril 2024
Réponse de Heaven carrasquillo le 26 avr. 2024
The Penn Stroud team thanks you for taking the time to fill out our online survey regarding your experience at our hotel. We are very happy that you enjoyed your stay with us. Knowing we have many guests who are satisfied with their stay at The Penn Stroud makes us very happy. We look forward to seeing you again soon.

10/10 Excellent

nicole

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean,modern, and within walking distance to the sherman theatre.
Séjour de 1 nuit en avril 2024
Réponse de heaven carrasquillo le 26 avr. 2024
Thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we will be happy to share with you the must-visit sites as well as some hidden treasures in the area.Happy Travels,

8/10 Bien

Ava

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Front desk was nice, not professional but very nice. All but 1 was very helpful.
Séjour de 3 nuits en mars 2024
Réponse de The Penn Stroud Team le 27 avr. 2024
The Penn Stroud team thanks you for taking the time to fill out our online survey regarding your experience at our hotel. We are very happy that you enjoyed your stay with us. Knowing we have many guests who are satisfied with their stay at The Penn Stroud makes us very happy. We look forward to seeing you again soon

10/10 Excellent

Corey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, safe, walkable and staff
Séjour de 2 nuits en avril 2024

10/10 Excellent

sierra

Séjour de 1 nuit en avril 2024
Réponse de The Penn Stroud Staff le 24 avr. 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon! Happy Travels,

10/10 Excellent

Volodymyr

Séjour de 1 nuit en avril 2024
Réponse de Heaven Guest Services le 12 mai 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon!Happy Travels,

8/10 Bien

Dara

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall nice and cozy hotel for short stay. This was my second time staying in this hotel. Location is excellent and walkable.
Séjour de 2 nuits en février 2024
Réponse de The Penn Stroud Team le 21 avr. 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon! Happy Travels,

10/10 Excellent

Nicholas

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff and owner. Very accommodating for my situation. I can not thank them enough!
Séjour de 4 nuits en avril 2024
Réponse de The Penn Stroud Team le 17 avr. 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon! Happy Travels,

10/10 Excellent

Vera

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The front staff was super friendly. Decent breakfast with good options. My room was clean but I did find a wet towel inside the shower floor. I put it outside the shower. Not a deal breaker.
Séjour de 1 nuit en avril 2024
Réponse de The Penn Stroud Staff le 15 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

ROSARIO

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was great
Séjour de 2 nuits en avril 2024
Réponse de The Penn Stroud Team le 14 avr. 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon! Happy Travels,

8/10 Bien

Karen

Les points forts : Propreté et personnel et service
Friendly staff, clean rooms
Séjour de 1 nuit en avril 2024
Réponse de The Penn Stroud team le 14 avr. 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon! Happy Travels,

10/10 Excellent

Nicholas

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good staff. They worked with me on my extended stay.
Séjour de 1 nuit en avril 2024
Réponse de The Penn Stroud Team le 13 avr. 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon! Happy Travels,

10/10 Excellent

DIXIE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
front desk lady was the best!
Séjour de 1 nuit en avril 2024
Réponse de The Penn Stroud Team le 10 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Andrea

Voyage en famille
Beautiful hotel within walking distance of good restaurants.
Séjour de 1 nuit en avril 2024
Réponse de Heaven Carrasquillo le 6 avr. 2024
We are pleased to hear that you found our location to your liking. On your next visit, we will be glad to share with you a sample itinerary that will help you maximize your stay in the area. Hope to see you again soon!

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Surrounded by cute shops and restaurants.
Séjour de 1 nuit en février 2024
Réponse de The Penn Stroud Team le 4 avr. 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon! Happy Travels,

10/10 Excellent

Canice

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was welcoming. The staff were extremely friendly. They went above our expectations with showing congratulations to our son for a NFL Pro Day, we were up there for. We will definitely stay again, if ever in the area!!
Séjour de 1 nuit en mars 2024
Réponse de Heaven Carrasquillo le 2 avr. 2024
What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Deepkumar

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We made a last minute reservation and had a pleasant stay at the Penn Stroud. Its a kid friendly hotel and great casual place to stay if visiting Stroudsburg area. We were celebrating a family birthday over the weekend. The management went out of its way to send a personalized birthday card and gourmet cupcakes to the room on learning about the occasion. Thank you so much and we will re-visit on our next trip to the area.
Séjour de 2 nuits en mars 2024
Réponse de The Penn Stroud Team le 4 avr. 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon! Happy Travels,

10/10 Excellent

Bryan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfecto
Séjour de 1 nuit en mars 2024
Réponse de The Penn Stroud Team le 1 avr. 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon! Happy Travels,

10/10 Excellent

Mark, Cherry Hill

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and nice
Séjour de 1 nuit en mars 2024
Réponse de The Penn Stroud Team le 31 mars 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon! Happy Travels,

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de The Penn Stroud Team le 25 mars 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon! Happy Travels,

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de The Penn Stroud Team le 24 mars 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon! Happy Travels,

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de The Penn Stroud Team le 24 mars 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon! Happy Travels,

10/10 Excellent

Iliana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location
Séjour de 1 nuit en mars 2024
Réponse de The Penn Stroud Team le 24 mars 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon! Happy Travels,

10/10 Excellent

Demer

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was absolutely amazing! The manager and staff were all great! This was my best experience at a hotel. Front Desk Cantrece was a gem! This will now be my go-to hotel!
Séjour de 1 nuit en mars 2024
Réponse de The Penn Stroud Team le 24 mars 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon! Happy Travels,

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de The Penn Stroud Team le 19 mars 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon! Happy Travels,

10/10 Excellent

Rita

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really nice hotel staff was really helpful.
Séjour de 1 nuit en mars 2024
Réponse de The Penn Stroud Team le 19 mars 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon! Happy Travels,

10/10 Excellent

Lawrence

Voyage en couple
Les points forts : Équipements
Hotel is walking distance to the Sherman Theater and shops and restaurants on Main St. Classic Hotel with charm. Very Happy with our stay!
Séjour de 1 nuit en mars 2024
Réponse de The Penn Stroud Team le 11 mars 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon! Happy Travels,

8/10 Bien

Irving

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de The Penn Stroud Team le 11 mars 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon! Happy Travels,

10/10 Excellent

Timothy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is in walking distance
Séjour de 1 nuit en mars 2024
Réponse de The Penn Stroud Team le 11 mars 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon! Happy Travels,

6/10 Satisfaisant

Jana

Les points forts : Propreté et personnel et service
A bit of an odd spot - not sure why it is so highly rated. Felt a bit like a long term stay place. A little sketchy. Parking in the back also sketchy but free. I left early and there was no staff, just a sign on the desk. It was uncomfortable walking to my car alone with no one around. Breakfast didn't start until 7am or 7:30am so I missed out. All the other hotels I've stayed in, breakfast starts at 6am. The place is huge so it was quite a hike to my room. Also, they put me facing the street and there was a street light right outside the window. Woke at 2am thinking it was day, even with the blackout drapes. The main street is very busy until late but there are lots of places to eat and a movie theatre.
Séjour de 1 nuit en mars 2024
Réponse de The Penn Stroud Staff le 12 mars 2024
Thank you for taking the time to write such a detailed review. All of your comments are essential to educating our staff about good and bad service. Monday through Friday our breakfast times are from 6am until 9am. On the weekends it is 7am to 10am. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed. We hope everything will be in order on your next visit. We look forward to welcoming you back then.

8/10 Bien

Robert

Voyage en couple
Les points forts : Équipements
Great place
Séjour de 2 nuits en février 2024
Réponse de The Penn Stroud Team le 26 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

anastasia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay!
Great location right on Main Street in Stroudsburg. Many restaurants and bars within walking distance. Hotel is recently remodeled, clean rooms,beds are comfortable and staff is very friendly. Between 15 to 30 minutes drive to camelback ski area and blue mountain.
Séjour de 3 nuits en février 2024
Réponse de The Penn Stroud Team le 25 févr. 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon!Happy Travels

10/10 Excellent

Kathy

Great stay !
Séjour de 1 nuit en février 2024
Réponse de The Penn Stroud team le 25 févr. 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon!Happy Travels

10/10 Excellent

Shirley

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location nice rooms
Séjour de 1 nuit en février 2024
Réponse de The Penn Stroud Team le 25 févr. 2024
Thank you for taking the time to post a review of our hotel. We are so pleased to hear that you enjoyed your time followed by a great experience at The Penn Stroud. Our goal is always to exceed your expectations! If there’s anything we can assist and help you with during your next stay with us, please don’t hesitate to let us know. We hope to see you again soon!Happy Travels

6/10 Satisfaisant

Sherona

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
There wasnt much to do on the property...need more amenities
Séjour de 3 nuits en février 2024
Réponse de Heaven Carrasquillo le 8 mars 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.