8/10 Bien
Deborah M., United States
29 mars 2026
My mother, her dog and myself enjoyed our stay at the cottage. Perfect location for our visit to St Augustine. I think communication should have been better. Especially knowing that I had a pet, they entered the property to do some maintenance work without my approval. An email was sent saying they wanted to send the maintenance man, but they would text me prior. There was no text. I feel they should have called me, not sent an email. My mother’s dog is not aggressive at all, but he doesn’t take lightly to strangers. The repairs could have been done after our departure. I was inconvenienced about 30-45 minutes while he finished the repairs. The maintenance man was shocked and embarrassed that I had not been contacted and apologized. When I called the rental agency, the lady who answered the phone was shocked. The second lady who was called to the phone, was so blasé about the whole incident stating “ I sent you a text”. Communication was lacking.
Deborah M.
Séjour de 4 nuits en mars 2026



















